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NUR 111 TEST 2

Active Listening being attentive to what the client is saying verbally and non-verbally
Sharing Observations commenting on how the other person looks, sounds or acts
Sharing Empathy the ability to understand and accept another persons reality, to accurately perceive feelings and to communicate understanding
Sharing Hope sense of possibility to others
Sharing Humor contributes to feelings of togetherness, closeness, and friendliness
Sharing Feelings nurses can help pts express emotion by making observations, acknowledge feelings and encouraging communication
Using Touch Most potent form of communication
Silence time for the nurse and the pt to observe one another, sort out feelings and think of how to say things, and consider what has already been said.
Providing Information this is important to make decisions, experience less anxiety, and feel safe and secure.
Phases of Therapeutic Empathizing Identification, Incorporation, Reverberation, Detachment
Skills in Confronting use of...Personal statements, relationship statements, behavior descriptions, personal feelings, responses aimed at understanding, and constructive feedback
Summarizing highlight the main ideas expressed, conveys understanding, don't rush this
Created by: cambridgedavis