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NUR 111 TEST 2
| DEFINITION | MEANING |
|---|---|
| Active Listening | being attentive to what the client is saying verbally and non-verbally |
| Sharing Observations | commenting on how the other person looks, sounds or acts |
| Sharing Empathy | the ability to understand and accept another persons reality, to accurately perceive feelings and to communicate understanding |
| Sharing Hope | sense of possibility to others |
| Sharing Humor | contributes to feelings of togetherness, closeness, and friendliness |
| Sharing Feelings | nurses can help pts express emotion by making observations, acknowledge feelings and encouraging communication |
| Using Touch | Most potent form of communication |
| Silence | time for the nurse and the pt to observe one another, sort out feelings and think of how to say things, and consider what has already been said. |
| Providing Information | this is important to make decisions, experience less anxiety, and feel safe and secure. |
| Phases of Therapeutic Empathizing | Identification, Incorporation, Reverberation, Detachment |
| Skills in Confronting | use of...Personal statements, relationship statements, behavior descriptions, personal feelings, responses aimed at understanding, and constructive feedback |
| Summarizing | highlight the main ideas expressed, conveys understanding, don't rush this |
Created by:
cambridgedavis
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