Save
Upgrade to remove ads
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Week 1

Effective Communication

TermDefinition
Sender Encodes or creates the messages
Feedback takes place after the receiver has decoded or interpreted the message sent by the sender
Message the content being communicated and the channels in which it is communicated
Receiver decodes or interprets, the meaning of the message.
Verbal Communication takes place when the message is spoken.
Nonverbal body language known as kinesics.
Complete All necessary information must be given.
Clear Message must be heard and comprehended
Concise brief and to the point
Courteous asking to place them on hold, thanking them for holding.
Cohesive summarize and allow time for understanding
Facial Expressions Most important and observed nonverbal communication.
Territoriality distance at which we feel comfortable with others while communicating
Posture Manner in which we carry ourselves, or pose in situations.
Position The arrangements you are put in or put yourself in for communication with someone else.
Gesture using a body part to enhance or emphasize words or ideas.
Defense Mechanism the bodies way of seeking relief from uncomfortable or painful reality, often times unconsciously.
Regression Withdrawal, feeling powerlessness, childlike stage of behavior
Denial equal to accept information
Repression Unconscious, temporary amnesia, wiping out of memory.
Projection Blaming unacceptable desires, impulses and thoughts falsely to others ti avoid acknowledgement.
Sublimation channeling of a socially unacceptable behavior into a socially acceptable behavior.
Displacement Unconscious transfer of unacceptable emotions, thoughts or feelings from ones self to a more acceptable external source.
Compensation conscious or unconscious over emphasizing of a characteristic to offset a real imagined deficiency
Rationalization the minds way of making unacceptable behavior or events acceptable by devising rational .
Created by: tifani.winter
Popular Nursing sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards