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communication

TermDefinition
Aggressive Customer Someone who loudly complains often
Chronic Complainer Someone who is never satisfied and feels there is always something wrong
Clientele Clients of a company or business
Coaching Session When a manager trains employees how to correctly handle situations
Complaint Communication made after a customer is upset about something
Customer Service Company's ability to supply wants and needs to a customer
Customer Service Represenative Person in business that most often interacts with customer before and after perchase
High-Roller Customer Someone who expects the absolute best and is willing to pay for it and mostly complains in a reasonable manner
Manager Person who has control or direction of a company
Meek Customer Someone who will not complain most dangerous to businesses because they want people to complain
Rip-Off Customer Someone who wants to get something they are not entitled for often responds in hateful manner
Troubleshoot To determine what problems exist and how to fix them
Created by: mstewart5980
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