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Ch 11 Keyboarding
| Question | Answer |
|---|---|
| Interoffice memoranda are generally | Informal in tone |
| Word processing spell checkers are best for | Locating obvious spelling error |
| A letter should not be mailed if it contains | inconsistent margins, a misspelled word, an abbreviated city name. |
| Which part of a letter contains the message to be conveyed to the recipient | Body |
| Which notation is used to indicate that separate material is attached | Enclosure |
| "Dear Dr. Jones" is an example of a(n) | Salutation |
| "Sincerely" is an example of a | complimentary close |
| "Director, Medical Research" is an example of a | title line |
| The line "cc: Dr. Robert Smith" is an example of a(n) | copy notation |
| Which word processing software feature allows you to see how the document will look when printed? | Printed preview |
| Which of the following is often used to save time in creating a document by including basic headings and a pre-set format? | Template |
| Two styles of punctuation used for letters are | open and mixed |
| During which time frame should written correspondence be answered? | within 24 hours |
| Which of the following is an afterthought that appears after the last line of a letter? | postscript |
| According to common writing rules, the name of an organization such as a medical practice should be | capitalized |
| When a service is contracted to preform medical transcription off-site, it is known as | outsourcing |
| Since computers have become commonplace in offices, a great deal of business correspondence is now sent via | |
| When using a computer, letters are created using | word processing software. |
| Select the correct spelling for the following commonly misspelled word. | inflammation |
| The date line | is keyed 13 or 14 line spaces from the top of the paper. |
| An attention line | is used when the correspondence is addressed to an organization or particular person |
| State which of the following should NOT be capitalized | numbers that are spelled out |
| When more than one page is needed for writing correspondence, the second page and pages thereafter should contain | a simplified heading listing the name of the recipient, date, and page number. |
| When using cut and paste features | you can remove words or sections of a text, you can rearrange words and sections of text, it is easy to make mistakes |
| The correct statement regarding the size of business envelopes is | The large envelope is a size 10 and the small is a 6 3/4 |
| Automated communication system used to read word documents | word processing software |
| Letter format with all lines flush with the left margin | full block style |
| Standardized letter; also known as a repetitive letter | form letter |
| Reference book of alphabetized words with their synonyms and antonyms | thesaurus |
| Blank areas left on all sides of a document so that material can be properly spaced | margins |
| Written message circulated with an organization | interoffice memorandum |
| Record of all word precessing work used to find documents quickly and easily | word processing log |
| Letter format with the date and closing lines beginning the center of the page | modified block style |
| Reproduction of an original document | photocopy |
| Letter format that eliminates the salutation and complimentary close | simplified style |
| Software used to create, edit, and print documents | word processing |
| Person who converts dictation into written reports and documents | transcriptionist |
| Punctuation style using a colon or comma after salutation and complimentary close | mixed punctuation |
| Carefully reading a document to locate errors | proofreading |
| Revising, updating, or making corrections to a document | editing |
| Punctuation style using no punctuation mark after salutation or complimentary close | open punctuation |