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Nilfisk Glossary
Glossary of company and industry terms and definitions
| Term | Definition |
|---|---|
| 8D | Eight Disciplines Problem Solving (8D) is a method used to approach and to resolve problems, typically employed by quality engineers or other professionals. Its purpose is to identify, correct and eliminate recurring problems, and it is useful in product and process improvements. It establishes a permanent corrective action based on statistical analysis of the problem and focuses on the origin of the problem by determining its root causes. |
| AFB | Air Force Base. |
| AGM | Absorbant glass mat. |
| Ah | Amp hour. |
| APR | Area of Primary Responsibility. |
| BBY | Our site in Broendby, Denmark. You may also see the abbreviation KMV for Kornmarksvej.This is the location of the headquarters in Broendby, opened in April, 2016. |
| BeNeFrance | Sales region within EMEA including Belgium, Netherlands and France. |
| BHS | Battery High Speed (Burnisher). |
| BI | Business Intelligence; this normally refers to our reporting and analytics systems. |
| BOOST | Battery Operated Orbital Scrubbing Technology. |
| BOOSTER | Stationary High Pressure Washer. |
| BR | Battery Ride-on (Scrubber/Dryers). |
| BRM | Business Relations Manager. A role in Group IT with a strong coordinating role to the business units. |
| BRX | Battery Ride-on Extractor (Carpet extractor). |
| BUDDY | Consumer vacuum cleaner (small). |
| Burnisher | A machine used to shine floors. |
| CA | Cable (Scrubber/Dryers). |
| CARB | California Air Resource Board. |
| Carpet extractor | A machine that removes deep, embedded soils in carpets. |
| CC | Customer care. |
| CCS | Customer Complaint System. |
| CDP | Carbon Disclosure Project. This is a global climate change reporting system, where companies can disclose their greenhouse gas emissions through CDP. The climate data is made available to the public on CDP website. |
| CDS | Customer Documentation System. |
| CEO | A Chief Executive Officer (CEO) is the highest-ranking corporate function in charge of the total company and reporting to the board of directors. |
| Cfm | cubic feet per minute. |
| CFM | Former brand in the Nilfisk family, The company CFM was acquired in 2000 for manufacturing and selling industrial vacuum solutions. Today, this equipment is Nilfisk branded. |
| CFO | A Chief Financial Officer is in charge of the financial side of the total company and reports to the CEO. |
| CIO | Chief Information Officer. |
| Clarke | Regional brand in the Americas. |
| CleanMaster | CleanMaster is a regional brand. Please note: CleanMaster is spelled with a capital C and M. |
| CoE | Center of Excellence. |
| Combination machines | Sweep/wash/dry. |
| ComEx | Commercial Excellence. From 2017 onwards, referred to as SalesExcellence. |
| COO | A Chief Operating Officer (COO) is responsible for managing the day-to-day activities of the corporation. |
| COP | Communication on Progress Report is an annual report that states how we are progressing on the targets we set in working with sustainability. Also referred to a our CSR Report. |
| CR | Clean Room (Industrial vacuum cleaners). |
| CR | Combination machine Ride-on. |
| CR | Corporate responsibility. At Nilfisk we refer to our corporate responsibility as our Sustainability approach. Also referred to as CSR. |
| CRI | Carpet and Rug Institute |
| CRI SOA | Carpet and Rug Institute Seal of Approval. |
| CRM | Customer Relation Management; can be used both as the concept of maintaining (and improving) our relations with our customers; and to refernce systems used to manage these relations (e.g. salesforce.com). |
| CSR | Corporate Social Responsibility. |
| CVS | Centralized industrial vacuum system. |
| dBa | A-weighted decibels, a means in which to measure sound. |
| Den-Sin | Den-Sin is a regional brand. |
| DGN | Our site in Dongguan, China. |
| Dnet | Dealer net pricing. |
| DSR | Dealer Sale Rep. |
| DTE | DTE is a local brand. |
| DTRT | Do the right thing. |
| DUO | Dual speed (Single Disc). |
| EAPC | European/Asian Product Company. |
| EBIT | Financial term. EBIT is a company's Earnings Before the deduction of Interest and Tax. Interest and taxes vary from country to country. Therefore, this figure is used to compare earnings in an international perspective. It is a financial indicator used widely as a measure of efficiency and profitability. |
| EBITA | Financial term. EBITA is a company's Earnings Before the deduction of Interest, Tax and Amortization. Interest, tax and amortization vary from country to country. Hence, this figure is used to be able to compare earnings in an international perspective. It is a financial indicator used widely as a measure of efficiency and profitability. |
| EBITDA | Financial term. EBITDA is a company?s Earnings Before the deduction of Interest, Tax, Depreciation and Amortization. |
| ECN | Engineering Change Notice. |
| ECO | Solution Reduced water consumption. |
| EDC | European Distribution Center in Broendby, Denmark. |
| EDS | ECO Dosage Solution (reduced water and detergent consumption). |
| We write ?email? without using a hyphen. | |
| EMEA | Europe, Middle East and Africa. |
| ESEE | East & South East Europe: group of countries comprising Italy, Greece, Turkey, Poland, Czech Republic, Slovakia, Hungary and Romania. |
| ESEE/RU | Marketing hub comprising the East & South East Europe countries and Russia. |
| ESI | Early Supplier Involvement. |
| Euroclean | Euroclean is a regional brand. |
| EVP | Executive Vice President. |
| EVS | Environmental Services. |
| FAQ | Frequently Asked Questions. |
| FC | Floorcare. |
| FFG | Fault Finding Guide. |
| Fisker & Nielsen | The original company name from 1906. The company was founded by Mr. P.A. Fisker who soon became partners with Mr. H. M. Nielsen. Nielsen left the company after a few years, but the name remained. Nilfisk was originally the telegram address for Fisker & Nielsen and was created as a combination of the two names. |
| FLOORTEC | Sweeper range. |
| FM | Floor Machine. |
| FP&A | Financial Planning & Analysis, department in Finance. |
| FQC | Finished Product Quality Control. |
| GAS | Germany, Austria and Switzerland. |
| GB | Three phase motor (Industrial vacuum cleaners). |
| GD | General dry (Commercial vacuum cleaners). |
| Gerni | Gerni is a local brand. |
| GFR&C | Group Financial Reporting and Control, department in Finance. |
| GM | General Manager. |
| GM | Single phase motor 1100-1200W (Industrial vacuum cleaners). |
| GNAM | Government National Account Manager |
| GO | Global Operations. |
| GO | PMO Global Operations Project Management Office. |
| GPC | Global Production Company. |
| GPM | Global Production Management. |
| GPO | Group Purchasing Organization |
| GS | Single phase motor 800W (Industrial vacuum cleaners). |
| GSPM | Global Supplier Performance Management. |
| GSQE | Global Supplier Quality Engineering; function within Quality, now moved from Global Quality to Global Procurement. |
| GU | General upright (Commercial vacuum cleaners). |
| GUA | Our site in Guardamiglio, Italy. |
| GWD | General wet or dry (Commercial vacuum cleaners). |
| HDS | Our site in Hadsund, Denmark. |
| HEPA | High Efficiency Particulate Air. |
| HPV | High power Industrial vacuum Range of Nilfisk-CFM for the high performance suction applications in the heavy duty industry, cement, foundry, steel industry etc. ? former brand SPIROVAC. |
| HPW | High pressure washer. |
| HR | Human Resources; organizational name replacing the previous P&P (2016), short for People & Performance. |
| HSC | Hard surface cleaner (Restoration machine). |
| HSD | High Speed Single Disc. |
| HUN | Hungary factories. |
| HWE | Hot water extraction. |
| HydraMaster | HydraMaster is a regional brand. HydraMaster is spelled with capital H and M. |
| ICE | Industrial Cleaning Equipment. |
| ICS | Internal Customer Service. |
| ID | Industrial dry (Industrial vacuum cleaners). |
| IMEA | The new (November, 2017) IMEA region will consists of four main entities, which are our sales companies in Spain, Portugal, South Africa and the United Arab Emirates (UAE/Dubai). The region also takes responsibility for all export to the Middle East and Africa. |
| IoT | Internet of Things. |
| IPQC | In-Process Quality Control, Think of IPQC as a measure of assembly process variation. Can a machine go through the assembly process per the standard work and controls, pass an EOL test without an assembler having to complete a step missed in prior station, a unplanned adjustment having to be made, a repair having to be made. |
| IQC | Incoming Quality Control, Incoming part quality based on non-conforming parts found during incoming inspection or during the assembly process. |
| ISSA | International Sanitary Supply Association. |
| I-Vac | Industrial Vacuum Cleaner. |
| IVB | Industrial vacuum cleaner bypass motor. |
| IVS | Industrial Vacuum Solutions; part of the speciality organization. |
| IVT | Industrial vacuum cleaner through throw motor. |
| IW | Industrial wet (Industrial vacuum cleaners with the ability to vacuum up wet debris). |
| KPI | Key performance indicator. A performance indicator or key performance indicator is a type of performance measurement. At Nilfisk, we use KPIs to evaluate our successes and achievements in specific projects and initiatives across the organization. |
| LEED | Leadership in Energy & Environmental Design. |
| LIM | Line Isolation Monitor (see also LIMS). |
| LIMS | Line Isolation Monitor System. An isolation power system provides an ungrounded electrical service for various applications within a hospital or a medical office building. These isolation power systems remain in operation in the event of a single line-to-ground fault situation. A Line Isolation Monitor will monitor the impedance of hot and neutral leads of devices. It can often be found in operating rooms & patient environments in hospitals. |
| LP or LPG | Liquid Propane, Liquid Propane Gas. |
| M&A | Mergers and acquisitions. |
| MAP | Minimum Advertised Price. |
| MPM | Market Product Management. The front-end of the Product Management function in the new structure of 2017. |
| MSDS/SDS | Material Safety Data Sheets/Safety Data Sheets. |
| MTD | Month To Date. The period beginning the 1st of the current month up until today's date. |
| MV | Multi Vehicle (Road Sweeper). |
| MWB | Must Win Battle. |
| MX | Mobile extractors (Carpet extractor). |
| NAG | Our site in Nagykanizsa, Hungary. |
| NAM | National Account Manager. |
| NAS | Naval Air Station. |
| NAV | Navision; ERP system used in the APAC-region. |
| NCTR | New component technology review. |
| Neptune | High pressure washer using hot water. |
| NFSI | National Floor Safety Institute. |
| NGY | Another acronym for our site in Nagykanizsa, Hungary. |
| Nilfisk Brand | Our corporate brand. Please note the correct ways of spelling Nilfisk: Nilfisk, Nilfisk A/S, Nilfisk Inc., The Nilfisk Group |
| Nilfisk World | The global intranet of Nilfisk. |
| Nilfisk | Our company name and the name of the Nilfisk product brand, the largest and key global brand in the Nilfisk group. It is also the name of the very first vacuum cleaner machine built by this company in 1910, and later on became the company name for several decades. The name was originally the telegram address for Fisker & Nielsen ? and was made by combining the two surnames. |
| Nilfisk-ALTO | Former brand in Nilfisk. ALTO became a brand in 1998 by merging 10 global brands within the cleaning industry. The name was chosen to symbolize high quality (ALTO means high in Spanish and Italian). ALTO was acquired by Nilfisk in 2004, and products were later branded Nilfisk-ALTO. Effective January, 2016, Nilfisk-ALTO terminated as a brand and became Nilfisk. |
| Nilfisk-CFM | Former brand of our industrial vacuum cleaners and solutions. These solutions are now branded Nilfisk. |
| NPI | New Product Industrialization. |
| NPP | Nilfisk Performance Process. |
| NPS | Net Promoter Score. |
| OBC | On board charger |
| OOB | Out of Box. |
| OpEx | Operational Excellence. |
| OSHA | Occupational Safety and Health Administration. |
| OZ | Ozone generator (Restoration machine). |
| PA | Performance Appraisal. |
| PBU | Propane Burnisher. |
| PCB | Printed circuit board. |
| PEU | Prioritized End User. |
| Plataforma | Plataforma is a local brand. |
| PM | Product Management. |
| PMO | Project Management Office. |
| PO | Purchase order. |
| POD | Proof of Delivery. |
| PPM | Portfolio Product Management. ?Back-end? of Product Management function in the new structure in 2017. |
| PSI | Pounds per square inch. |
| PSM | Product, Solutions & Marketing; new organizational structure, putting together previous units R&D and Product Management, and Marketing. |
| QAT | Quality Action Team, a working group focused on resolving quality issues. |
| QB | Quality Board, The group governing the quality action team?s performance. |
| QMS | The web based Quality Management System is the data warehouse utilized by the quality action teams, using the 8 discipline process for problem solving. |
| QUE | Our site in Quer‚taro, Mexico. |
| R&D | Research and Development. |
| RFQ | Request for quotation. |
| Rottest | Rottest is a local brand. |
| RS | Road sweeper. |
| S4B | Skype for Business; formerly known as Microsoft Lync, a tool for communication. |
| SA | Sales Academy. |
| SAP | IT software: System Application and Program Development. |
| SC | Sales Company. |
| Scrubber/Dryer | A machine capable of both scrubbing and drying. |
| SD | SalesDriver, a CRM system. |
| SD | Single Disc. |
| SDM | Single Disc Medium (Burnisher). |
| SEA | South East Asia Region. |
| SFDC | Salesforce.com, one of the world?s leading CRM systems. |
| SG | Service Guide. |
| SPP | Surface Prep Pad. |
| SPR | Our site in Springdale, USA. Sometimes also referred to as SPD. |
| SR | Sweeper Ride-on (Sweepers). |
| Sustainability | Our sustainability approach is about conducting our business in a sustainable way. Sustainability is synonymous with: long term, viable, balanced and endurable. |
| SUZ | Our site in Suzhou, China. Suzhou factory. |
| SVMX | ServiceMax is a dedicated Field Service management system, which integrates directly with Salesforce.com. |
| SW | Sweeper Walk behind (Sweepers). |
| SZI | Our site in Sziget, Hungary. The Sziget factory. |
| T&E | Travel and Entertainment. |
| TCO | Total cost of ownership. |
| TE | Technical Exercises. |
| TFC400 | Touch Free Cleaning 400 PSI. |
| TFR | Technical Failure Report. |
| TM | Technical Memorandum. |
| TSB | Technical Service Bulletin. |
| TVO | Total value of ownership. |
| TW | Teppich Waschmaschine (German for Carpet Cleaner). |
| U.S. Products | U.S. Products is a regional brand. |
| UHB | Ultra High Speed (Burnisher). |
| UHR | Ultra high speed Ride-on (Burnisher). |
| UNGC | United Nations Global Compact - This is a globally recognized policy framework. It is based on United Nations well known and universally accepted 10 principles of Human rights, Labor, the Environment and Anti-corruption. Nilfisk has been a signee since 2009. |
| USDC | United States Distribution Center. |
| VA | Veteran's Administration. |
| VAC/Vac | Vacuum Cleaner. |
| VCT | Vinyl composition tile. |
| Viper | Viper is a global brand. It is always spelled with a capital V. |
| Wap | Wap is a local brand. |
| WB | Walk Behind. |
| White | Range Industrial vacuum solutions for the food and pharmaceutical ambient and applications. They are so-called because they are painted white, while the others machines in the IVS range are grey. |
| YTD | Year To Date. The period beginning January 1 of the current year up until today's date. |
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