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Flavin MLE wk 3 2018

Flavin MLE Final Ch. 9-12 2018

QuestionAnswer
Exclusions A provision within an insurance policy that eliminates coverage for certain acts, types of damage, or locations.
Indemnification To compensate for loss or damage; to provide financial reimbursement to an individual in case of a specified loss.
Premium The amount of money an insurer charges to provide the coverage described in the policy.
Advance directive The treatment preferences and designation of an alternate decision maker in the event that a person should become unable to make medical decisions on his or her own behalf.
Durable power of attorney A type of advance medical directive in which legal documents provide the power of attorney to another person in the case of an incapacitating medical condition.
Euthanasia Termination of a life to eliminate pain and suffering related to a terminal illness, usually performed by giving a drug or agent to induce cessation of body functions. Also known as assisted suicide.
Hospice Organization or program involving a multidisciplinary group of medical professionals available to aid in support of the terminally ill and their families.
Living will A document in which the patient states his or her wishes regarding medical treatment, especially treatment that sustains or prolongs life by extraordinary means, in the event that the patient becomes mentally incompetent or unable to communicate.
Conflict resolution The process of ending a disagreement between two or more people in a constructive fashion for all parties involved.
Mediation The process by which a neutral third party who is trained in mediation techniques facilitates and assists in resolving a dispute.
CHAMPVA Acronym denoting Civilian Health and Medical Program of the Department of Veterans Affairs. Coverage designed specifically for disabled veterans and their portion of any claims.
Co-Insurance This is the amount of payment that is agreed upon by the insured as their portion of any claims.
Copay A fixed amount determined by the health insurance policy that is paid for services to offset premiums paid by the insured.
Deductible An amount of money that is paid by the insured before the insurance company pays for services. Usually a fixed amount paid annually.
HMO A type of managed care company that serves participating patients by offering services at a fixed rate within the group of participating providers and facilities. A fixed fee schedule is negotiated with the providers as well.
Liability Obligations under law arising from civil actions or torts.
Medicaid Federal program administered by each individual state that provides healthcare coverage for the indigent and/or medically needy patients.
Medicare Federal program that provides medical insurance coverage to members older than age 65 or to those who are deemed permanently disabled.
PCP Primary Care Provider that is designated to oversee the care and manage the healthcare services for an individual.
TRICARE Government medical program for active duty military and their dependents as well as coverage for military retirees (after 20 or more years of service).
Arbitration A process using a mediator to resolve a dispute between two parties without using a judge and/or a trial process.
Avoiding Conflict behavior style in which the issue is not addressed at all or is ignored.
Compromising Conflict behavior style in which people give and receive in a series of trade offs.
Conflict The mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands.
Conflict resolution The process of ending a disagreement between two or more people in a constructive fashion for all parties involved.
Disruptive behavior Personal conduct, whether verbal or physical, that affects or that potentially may affect patient care negatively.
Mediation The process by which a neutral third party who is trained in mediation techniques facilitates and assists in resolving a dispute.
Negotiation Any communication used in an attempt to achieve a goal, approval, or action by another.
Created by: Iteach4Docs