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ch. 20

study guide : mental disorders

QuestionAnswer
Guidelines To Communicate with the mentally ill Do not talk to adults as if they were children, use simple clear statements and normal tone of voice, communicate respect and concern, sit or stand at a normal distance, use posture that says you are listening, be honest and direct, avoid arguments
communicate with the mentally ill cont' maintain eye contact, listen carefully
Care of the Mentally Ill and Observations the NA should look for observe residents carefully for changes in condition or abilities, support the resident & his or her fam & friends, encourage residents to do as much as possible for themselves. Be slow, patient, supportive, and positive.
Signs of Substance Abuse Changes in physical appearance, changes in personality, irritability, odor of cigarettes, liquor, or other substances on breath or clothes. Diminished sense of smell, unexplained changes in vital signs, loss of appetite, inability to function normally
signs of substance abuse cont' need for money, confusion or forgetfulness, blackouts or memory loss, frequent accidents, problems with family or friends.
Created by: amberhomsany