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Inform. and Comm.
Information and Communication
| Term | Definition |
|---|---|
| Binary File | A file stored in binary format |
| Domain Name System | internet service that translates domain names into an IP address. |
| Firewall | A system that prevents unauthorized access to or from a private network. |
| Hacker | A slang term for a computer enthusiast, a person who enjoys learning and programming languages. |
| Malware | Malicous software, refers to software specifically formed to harm your computer. |
| Personal Information Manager | A type of software application designed to help you organize random bits of info. |
| Protocol | an agreed upon format for transmitting data between two devices. |
| Spyware | any software that convertly gathers user info through the users internet connection. |
| Virus | A computer virus is a program or piece of code that is loaded onto your computer without you knowing |
| Webcast | to use the internet to broadcast live or delayed audio and or video transmission. |
| What does information and communication systems follow and requires? | Inputs Process Outputs Feedback |
| What is inputs? | determine the objective of the project or the action |
| What is process? | how the objective is achieved or the procedure used (includes materials, tools, supplies, etc.) |
| What is outputs? | the results of the objective |
| What is feedback? | confirmation that the objective was achieved; how the objective could be improved |
| Nonverbal Communication | is the process of communicating without using words, generally using visual cues between people. |
| Kinesics | the study of communication through gesture, posture, and movement |
| Haptics | the study of communication through touching |
| internet | a series of networks that allow instant access to information from around the world |
| intranet | a secure environment or private internal network that is available only to a select group (i.e. the staff within an organization) |
| scanner | a piece of equipment that digitizes documents into a format that is readable by a computer |
| optical character recognition (OCR) | technology that converts a document into a format that is computer readable -that is, into an electronic file |
| resolution | the quality of a scanned image as it will appear in the record |
| master files | data sets that provide structure and are the building blocks for parts of chart notes within an EHR |
| templates | preformatted documents built into practice management and electronic health record systems |
| live | the point at which computer software or systems are put into real-time use within a practice or hospital |
| default value | a value that automatically appears in a field each time it appears on a screen (i.e. the current date in a date field, the local area code in a home phone number field) |
| flags | a message that appears on a screen in written form or as an icon to serve as a reminder to staff and care providers |
| Noise - | - Physical distractions - Semantic errors - Mixed messages - Cultural differences - Absence of feedback - Status effects |
| Communication | Process of sending and receiving messages with attached meanings |
| Source-Receiver-Noise | Source: encodes an intended meaning into a message. Receiver: decodes the message into a perceived meaning. Noise: any disturbance that distrupts and interferes with the transference of message. |
| Communication channels | - Face-to-face meetings - Email - Online discussions - Written letters - Telephone - Voice mail |
| 360 Degree Feedback | Type of feedback |
| Guidelines to give constructive feedback | - Give it directly - Be specific, not general - Give it when the received is most ready to accept - Be accurate - Focus on the things the receiver can control - Limit how much receiver gets at ne time |
| Types of channels | 1. Formal Channels 2. Informal Channels 3. Grapevine |
| Formal Channel | Follows the chain of command, and the hierarchy of authority. |
| Informal Channel | Does not follow the hierarchy of authority. |
| Grapevine | Network of friendships and acquintances through which rumors and other unofficial information are passed on. |
| Effective Communication | Occurs when the intended meaning of the source and the percieved meaning of the receiver are virtually the same. |
| Effecient Communication | Occurs at minimum cost in terms of resources expended. |
Created by:
rudolph.beukes
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