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CIW~Exam

Lesson 7

QuestionAnswer
• How e-mail works: o To send and receive e-mail you need: o A unique IP address o An account name o A password o Your service provider
• Outgoing mail protocol o Simple Mail Transfer Protocol (SMTP)
• Incoming mail protocols o Post Office Protocol version 3 (POP3) o Internet Message Access Protocol (IMAP)
o E-mail client – independent of any specific Web browser (Outlook)
o Browser e-mail – program that comes bundled with a Web browser (gmail)
o Web-based e-mail – free service from a Web-based provider (Roadrunner / Brighthouse)
• Multipurpose Internet Mail Extensions (MIME) – enables operating systems to map file name extensions to corresponding applications
• Secure MIME (S/MIME) – secure version of MIME that adds encryption to MIME data
• Pretty Good Privacy (PGP) – a method of encrypting and decrypting e mail messages
• GNU Privacy Guard (GPG) an open-source version of PGP
• E-mail Configuration requirements: o E-mail address o Name of the outgoing (SMTP) mail server o Name of the incoming (POP3) mail server o POP3 account name (user name) o POP3 account password
• E-mail message components o E-mail message header o To field o Cc field o Bcc field o Subject field o Attachment field o Message (body of the message) o Signature (lines of text at the end of the message)
• Most e mail programs include: o An Inbox folder o A folder for sent messages o A folder for deleted items o A folder for drafts o An Outbox folder
• E-mail in the workplace: o Can e-mail messages be recalled? o E-mail is permanent o Should e-mail threads be included? o Reply vs. Reply All o Is e-mail private? o Out-of-office messages
• Personal Information Management (PIM) o Keep track of appointments o Store contact information o Provide e-mail capabilities (some programs) o Provide a centralized electronic calendar (some programs) o Set reminders and alarms o Many packages available for smartphones o Synchroni
Created by: spearaylall
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