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CIW~Exam

Lesson 1

TermDefinition
Information Technology (IT) – refers to all aspects of managing and processing information
The IT department deals with things like:  Computer and tech services  Applications (installing / fixing software)  End Users (assisting customers – help desk)
• PDF résumés: – Compatible across all computer platforms – Not vulnerable to viruses – Need PDF software
• HTML résumés: – Posted as Web pages or sent as HTML-based e-mail messages – Retain the formatting characteristics of a word-processing file
• Paradigm shift – a change from one way of thinking to another
• Moore's Law - an analogy for advances in technological innovation
• Technology adoption life cycle – the degree to which members of a population will adopt or accept a new product or innovation
• Diffusion of innovation – early adopters and the early majority have different expectations of a product
• Ontology – the study of how a particular knowledge domain, or system, is organized
• Business ontology – describes the flow of information through a business hierarchy
Created by: spearaylall