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organizational Cx
chapter 4
| Question | Answer |
|---|---|
| culturally competent organizations must provide language interpreters that are | free of charge |
| goal of organizational cultural competence is to | decrease differences in health care provided to those of different cultures. |
| purnell model | can be applied to all health care institutions and providers to include nursing |
| Purnell model domain "communication" | supports organizational efforts to ensure signage is in multiple languages that reflects pts dominate language |
| advocacy | critical element for organizational cultural competency |
| transparency | health care organizations are encouraged to regularly make available information to the public on their cultural competency |