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NA Module D
Communication
Question | Answer |
---|---|
What is the successful way getting and receiving messages? | The successful way to get a message and receiving a message is M,S,R,F (message to be delivered, sender of the message, receiver of the message, feedback about the message) |
What is verbal communication? | Verbal communication is the act of sending/receiving a message |
What is non-verbal communication? | Non Verbal communication is the act of using body language the body position and actions is used to send a message without the use of words |
Why is communication important? | Communication is important so that the Nurse Aide communicate successfully with the resident, family, and staff in orders to meet the residents needs |
What are barriers to successful communication? | Barriers to communication can be a noisy room, lack of privacy, talking to fast, sender or receiver is mentally confused, blindness, sender speech difficulty, prejudices, frustration by sender or receiver |
What is Culture? | Culture is a view of the world as well as a set of values, beliefs, and traditions that are handed down from generation to generattion |
What is the health care culture? | The Health Care culture is: Beliefs, Practices, Rituals, and Expectations |