Busy. Please wait.

show password
Forgot Password?

Don't have an account?  Sign up 

Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.

Remove ads
Don't know
remaining cards
To flip the current card, click it or press the Spacebar key.  To move the current card to one of the three colored boxes, click on the box.  You may also press the UP ARROW key to move the card to the "Know" box, the DOWN ARROW key to move the card to the "Don't know" box, or the RIGHT ARROW key to move the card to the Remaining box.  You may also click on the card displayed in any of the three boxes to bring that card back to the center.

Pass complete!

"Know" box contains:
Time elapsed:
restart all cards

Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Chapter 9

Managing Stress, Time, and Problems

Four key challenges support workers face handling stress, managing time, making decisions, and problem solving
sources of stress changes, pressure, lake of control, conflict, school, daily frustrations
S& S of chronic stress mood swings, substance abuse, bowel disorder, sleeplessness, decreased sexual drive
S& S of acute stress Rapid pulse, butterflies, sweaty palms, nausea, diarrhea, dry mouth
Emotional/ behavioural S& S stress worry, fear, loss of self-esteem, poor concentration, burnout, anger
Defence Mechanisms an unconscious reaction that blocks unpleasant or threating feelings
eight helps of defence mechanisms conversion, denial, displacement, projection, rationalization, reaction formation, regression, and repression
How to Managing stress develop self- awareness, take care of your needs, think positively, asset yourself, ask others for help and support, practise calming exercises, and learning to accept the things you cannot change
SMART stands for specific, measurable, achievable, realistic, and timely
stress is the emotional, behavioural, and physical response to an event or situation
a stressor is an event or situation that causes stress
which of the following influences a person's reaction to a stressor past experiences with the same stressor, and the person's gender
which of the following can be a physical sign of stress fatigue, depression, diarrhea, irritability
a defence mechanism is used to block unpleasant or threating feelings
when trying to stay organized and save time, it is best to develop a routine that works for you
the first step in the problem- solving process is to identify the problem
what is an important part of resolving conflicts communication and good work ethics
Created by: mackenziemarie21