*Initial impressions *Use of verbal/non-verbal communication techniques

*Nurse facilitates client's input *Major biographical data *Reason for seeking health care *Hx of present illness *Family hx, ROS

Summary or closure phase

*RN summarizes and validates data *Makes sure client rcv's opportunity to discuss anything else or address any further Qs

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Interview phases

Question	Answer
Introductory phase	Initial impressions Use of verbal/non-verbal communication techniques
Working phase	Nurse facilitates client's input Major biographical data Reason for seeking health care Hx of present illness *Family hx, ROS
Summary or closure phase	RN summarizes and validates data Makes sure client rcv's opportunity to discuss anything else or address any further Qs