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Jarvis PE&HA ch 4
Jarvis PE&HA chapter 4 (usi 247)
| Question | Answer |
|---|---|
| animism | imagining that inanimate objects (a blood pressure cuff) come alive and have human characteristics |
| avoidance language | the use of euphemisms to avoid reality or to hide feelings |
| clarification | examiner's response used when the patient's word choice is ambiguous or confusing |
| closed questions | questions that ask for specific info/ elicit a short, 1 or 2 word answer, a yes or no, or a forced choice (laywers) |
| confrontation | response in which examiner gives honest feedback about what he or she has seen or flect after observing a certain patient action, feeling or statement |
| distancing | use of impersonal speech to put space between the self and a threat |
| empathy | viewing the world from the other person's inner frame of reference while remaining yourself/recognizing and accepting the other person's feelings without criticism |
| ethnocentrism | the tendency to view your own way of life as the most desirable, acceptable, or best and to act in a superior manner to another culture's lifeways |
| explanation | examiner's statements that inform the patient; examiner shares factual & objective info |
| facilitation | examiner's reponse that encourages the patient to say more, to continue with the story |
| geographic privacy | private room or space with only examiner and patient present |
| interpretation | examiner's statement that is not based on direct observation, but is based onn examiner's inference or conclusion; it links events, makes associations, or implies cause |
| interview | meeting between examiner & patient w/ the goal of gathering a complete health history |
| jargon | using medical vocabulary w/ patient in an exclusionary and paternalistic way |
| leading question | a question that implies that 1 answer would be better than another |
| nonverbal communication | message conveyed through body language--posture, gestures, facial expression, eye contact, touch & even where one places the chairs |
| open-ended questions | ask for longer narrative info; unbiased; leaves the person free to answer in any way |
| reflection | examiner response that echoes the patient's words; repeats part of what patient has just said |
| summary | final review of what examiner understands patient has said; condenses facts & presents a survey of how the examiner perceives the health problem or need |
| verbal communication | messages sent through spoken words, vocalizations, tone of voice |
Created by:
laklooster
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