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Kish -Communication
Kish - Communication Vocabulary
| communication vocabulary | definition |
|---|---|
| communication | the process of exchanging information and the process of generating and transmitting meanings between 2 or more individuals |
| stimulus | a need that initiates the communication process |
| source (encoder) | the sender of the message, the person or group who initiates or begins the communication process |
| message | the actual physiologic product of the source |
| channel | the medium the sender has selected to send the message |
| receiver (decoder) | one who translates and interprets the message sent |
| feedback | confirmation or evidence that the receiver has understood the intended message |
| noise | factors that distort the quality of a message |
| intrapersonal communication | self talk that happens within the individual |
| interpersonal communication | occurs between 2 or more people with a goal to exchange messages |
| small group communication | interacting with 2 or more individuals |
| organizational communication | individuals and groups within an organization communicate to achieve established goals |
| group dynamics | how individual group members relate to one another during the process of working toward group goals |
| verbal communication | an exchange of information using words including both the spoken and writen word |
| language | a prescribed way of using words so that people can share information effectively |
| nonverbal communication | the transmission of information without the use of words |
| body language | used to understand subtle and hidden meanings of what is being said |
| helping relationship | exists among people who provide and receive assistance in meeting human needs |
| professionalism | appearing competent and confident and focusing on the patients entrusted to their care |
| empathy | identifying with the way another person feels |
| semantics | the study of the meaning of words |
| therapeutic touch | unblocking congested areas of energy in the body and redirecting this energy |
| interviewing techniques | obtaining needed information while remaining flexible in approach |
| assertive behaviors | open, honest, direct communication. "I" statements |
| cliche | stereotyped, trite, or pat answer |
| rapport | a feeling of mutual trust experienced by people in a satisfactory relationship |
Created by:
marcie kish
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