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COMM 101


close relationships provide happiness and emotional support
casual relationships relationships that are not intended to provide much emotional support
Influences on relationship development: proximity how close one is to others
Influences on relationship development: attractiveness the appeal one person has for another, based on the physical appearance, and /or behaviour
Influences on relationship development: similarity degree to which people share the same values, interests, and background
Matching hypothesis the tendency to develop relationships with people who are approximately as attractive as we are
, uncertainty reduction theory talk to people reduce uncertainty
Ten stair steps Knapp’s stage model (stairs): 5 steps leading to commitment initiating, experimenting, intensifying (increasing intimacy), integrating(considered a couple), bonding (public commitment)
turning point model Get to know time+, Quality time+, Physical seperation+, Passion+, Disengagement-, exclusivity+, negative psyvhic change-, Making up+, Serious commitment+, Sacrifice+
Social penetration theory a theory that proposes relationships develop through increases in self-disclosure
Ten stair steps Knapp’s stage model: 5 steps leading to termination differentiating(increased personal distance), circumscribing (dicuss safe topics), stagnating (preventing change), avoiding, terminating
small group individuals come together to form a small group
Grouphate the distaste and aversion that people feel torward working in groups
Groupthink a negative group process charecterized by "excessive concurrence thinking"
authoritarian leadership styles leader who takes charge and makes alll the decisions
democratic leadership styles leader who bases his decision on the thought of the group memeber
laissez-faire leadership styles complete freedom, free-for-all
Trait theory leaders are born leaders
servant leadership theory a leadership style that ensures other people's highest priorties are met in order to increase teamwork
style theory a leaders style determines his or her success
transformational theory empowers group members to work independently from the leader by encouraging cohesion
functional theory leadership behaviors can be learned
organizations the set of interactions that members of groups use to accomplish their individual and common goals
Organizational culture a pattern of shared beliefs, values, and behaviours
Assimilation process the communitative, behavioral, and cognitive processes that influence individuals to join, identify with, become integrated into, and exit an organzition
Stages of organizational assimilation: anticipatory socialization activities and experiances that occur before an individual enters an organization but that late assist in the assimilation process
Stages of organizational assimilation: encounter individuals learn the norms, expectations, and practices of the organization and begin to accept and adapt to them.
Stages of organizational assimilation: metamorphosis employees come to see themselves as members of the organization, and colleagues see them this way as well
Stress reaction to tension
burnout accumulation of stress that leads to exhaustion, cynicism, and ineffectiveness
Perceptual co-orientation two people share similar views and recognize their views agree
. semantic-information distance describes the gap in information and understanding between supervisors and subordinates on specific issues.
upward distortion occurs when subordinates are hesitant to communicate negative news and present information to superiors in a more positive light than is warrented
conflict style: Avoidance avoidance is charecterized by behaviours that either ignore or refuse to engage in conflict
conflict style: competition win/or lose, maximizes reaching one's own goals or solving problems at the cost of other party's goals
conflict style: accomadation giving in to other's wishes
conflict style: compromise give and take
conflict style; collaboration parties work together to find a solution
task roles roles that are directly related to the accomplishment of group goals
relational roles roles that help establish a group's social atmosphere
individual roles roles that focus more on individuals own interest and needs on those of the group
Created by: Virajasaur