QM Registry Ch.1 Word Scramble
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| Question | Answer |
| The activity to achieve the desired outcome | action |
| Quantifies a process or outcome related to many cases | aggregate data indicator |
| Whether the type of care is necessary | appropriateness of care |
| Involves comparing one organization's performance with that of another | benchmarking |
| A group process used to develop a large collection of ideas without regard to their merit or validity | brainstorming |
| Data collected during the time of care | concurrent data |
| The degree to which the care is coordinated among practitioners or organizations, or both | continuity of care |
| Refers to delivery of healthcare that is reasonable for the current marketplace | cost of quality |
| Documents the basic treatment or action sequence in an effect to eliminate unnecessary variation | critical path |
| A person, department, or organization that needs or wants the desired outcome | customer |
| Federal legislation enacted in 2005 to help reduce Medicare and Medicaid spending | Deficit Reduction Act |
| The level of benefit when services are rendered under ordinary circumstances by average practitioners for typical patients | effectiveness of care |
| The level of benefit expected when healthcare services are applied under ideal conditions | efficacy of care |
| The highest quality of care delivered in the shortest amount of time with the least amount of expense and a positive outcome | efficiency of care |
| As long as the indicator is below the expectation level in a negative event or condition, no further action or evaluation is required | expectation |
| Failure Mode & Effects Analysis. A procedure for analysis of potential failure within a system, classifying the severity or determining the failure's effect upon the system, and help determine remedial actions to overcome these failures | FMEA |
| Group dynamic tool for problem identification and analysis | focus group |
| A quality management method developed by the Hospital Corporation of America | FOCUS-PDCA |
| Health Insurance Portability and Accountability Act. Enacted in 1996 (AKA Kennedy-Kassebaum Act or Public Law 104-191) to simplify healthcare businesses by encouraging electronic transaction | HIPPA |
| A valid and reliable quantitative process or outcome measure related to one or more dimensions of performance | indicators |
| Information or knowledge necessary to achieve the desired outcome | input |
| Federal legislation mandating quality standards for all mammographic procedures | Mammographic Quality Standards Reauthorization Act |
| Refers to the directed outcome, product, or characteristics that satisfy the customer | output |
| An ordered series of steps that help achieve a desired outcome | process |
| The measurement of the level of quality at some point in time with no effort to change or improve the level of care | quality assessment |
| An all-encompassing management program used to ensure excellence | quality assurance |
| The part of the quality assurance program that deals with techniques used in monitoring and maintenance of technical systems | quality control |
| A group of individuals who are responsible for implementing the solutions that were derived by a focus group | quality improvement team |
| Legislation of 1991 that requires a medical facility to report to the FDA any medical devices that have caused a serious injury or death of a patient or employees | Safe Medical Devices Act |
| A management strategy that seeks to identify and remove the causes of errors in business processes | Six Sigma |
| An individual event or phenomenon that is significant enough to trigger further review each time it occurs | sentinel event indicator |
| One who provides goods or services | supplier |
| Developed at Stanford Research Institute from 1960-70, analyzes internal & external env't of a healthcare organization. Provides info that can be helpful in matching a healthcare org's resources & capabilities to competitive env't in which it operates | SWOT analysis |
| A group of related processes | system |
Created by:
sspatel
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