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QM Registry Ch.1

Intro to QM

QuestionAnswer
The activity to achieve the desired outcome action
Quantifies a process or outcome related to many cases aggregate data indicator
Whether the type of care is necessary appropriateness of care
Involves comparing one organization's performance with that of another benchmarking
A group process used to develop a large collection of ideas without regard to their merit or validity brainstorming
Data collected during the time of care concurrent data
The degree to which the care is coordinated among practitioners or organizations, or both continuity of care
Refers to delivery of healthcare that is reasonable for the current marketplace cost of quality
Documents the basic treatment or action sequence in an effect to eliminate unnecessary variation critical path
A person, department, or organization that needs or wants the desired outcome customer
Federal legislation enacted in 2005 to help reduce Medicare and Medicaid spending Deficit Reduction Act
The level of benefit when services are rendered under ordinary circumstances by average practitioners for typical patients effectiveness of care
The level of benefit expected when healthcare services are applied under ideal conditions efficacy of care
The highest quality of care delivered in the shortest amount of time with the least amount of expense and a positive outcome efficiency of care
As long as the indicator is below the expectation level in a negative event or condition, no further action or evaluation is required expectation
Failure Mode & Effects Analysis. A procedure for analysis of potential failure within a system, classifying the severity or determining the failure's effect upon the system, and help determine remedial actions to overcome these failures FMEA
Group dynamic tool for problem identification and analysis focus group
A quality management method developed by the Hospital Corporation of America FOCUS-PDCA
Health Insurance Portability and Accountability Act. Enacted in 1996 (AKA Kennedy-Kassebaum Act or Public Law 104-191) to simplify healthcare businesses by encouraging electronic transaction HIPPA
A valid and reliable quantitative process or outcome measure related to one or more dimensions of performance indicators
Information or knowledge necessary to achieve the desired outcome input
Federal legislation mandating quality standards for all mammographic procedures Mammographic Quality Standards Reauthorization Act
Refers to the directed outcome, product, or characteristics that satisfy the customer output
An ordered series of steps that help achieve a desired outcome process
The measurement of the level of quality at some point in time with no effort to change or improve the level of care quality assessment
An all-encompassing management program used to ensure excellence quality assurance
The part of the quality assurance program that deals with techniques used in monitoring and maintenance of technical systems quality control
A group of individuals who are responsible for implementing the solutions that were derived by a focus group quality improvement team
Legislation of 1991 that requires a medical facility to report to the FDA any medical devices that have caused a serious injury or death of a patient or employees Safe Medical Devices Act
A management strategy that seeks to identify and remove the causes of errors in business processes Six Sigma
An individual event or phenomenon that is significant enough to trigger further review each time it occurs sentinel event indicator
One who provides goods or services supplier
Developed at Stanford Research Institute from 1960-70, analyzes internal & external env't of a healthcare organization. Provides info that can be helpful in matching a healthcare org's resources & capabilities to competitive env't in which it operates SWOT analysis
A group of related processes system
Created by: sspatel