Habit 4 Study Guide Word Scramble
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| Term | Definition |
| Habit 4 is the habit of ___________ | Mutual Benefit |
| What is the main point of Module 11? | I can build effective relationships with people by working for their benefit as well as my own. |
| What is the basic principle of successful living? | Unless other people win with you, you don't truly win. |
| Habit 4: Think Win-Win is NOT | 1) Win-Lose 2) Lose-Win 3)Lose-Lose |
| What are the two main things this habit teaches? | 1) Balance courage with consideration 2) Make deposits in other people's Emotional Bank Accounts |
| Win-Lose Paradigm | The paradigm that is prideful and selfish in which you can only win if someone else loses. It lacks consideration, but has an excess of courage. |
| Lose-Win Paradigm | The paradigm that is the opposite of the Win-Lose paradigm. You lack confidence and self-respect, have a victim mentality, and are easily taken advantage of. This paradigm lacks courage, but has an excess of consideration. |
| Lose-Lose Paradigm | The paradigm in which no one wins. It often is accompanied by envy, revenge, and criticism of yourself and others. It lacks both courage and consideration. |
| Win-Win Paradigm or No Deal | The paradigm in which you are ready to walk away before anyone loses. It requires a balance of courage and consideration to insure that you help both others and yourself. This paradigm is ideal and has high amounts of both courage and consideration. |
| What is the main point of Module 12? | I can make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. When I do this, it's easier to make new friends and build strong relationships. |
| The first way to make emotional deposits. | Find out what a deposit is for the other person. It may mean something different to everyone and evolve over time. |
| The second way to make emotional deposits. | Do small acts of kindness. This can be simply polishing your manners or a giving a smile to a stranger. |
| The third way to make emotional deposits. | Keep promises. The integrity of your character can either withdraw or deposit a lot out of someone's Emotional Bank. |
| The fourth way to make emotional deposits. | Keep confidences. Be trustworthy and respectful when it comes to the affairs of those around you. |
| The fifth way to make emotional deposits. | Be loyal to the absent. Honor your friends and peers at all times, avoid gossiping behind their backs. |
| The sixth way to make emotional deposits. | Set clear expectations. Be clear with your boundaries and follow through with your own responsibilities. |
| The seventh way to make emotional deposits. | Apologize. Admit when you are wrong as soon as possible and avoid excuses. |
| The eighth way to make emotional deposits. | Forgive. Let go of past wounds and realize that failing to do so hurts yourself more than the other person. |
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jflores65
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