Habit 4 Study Guide Word Scramble
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| What paradigms are NOT a part of Habit 4? | Win-Lose, Lose-Win, Lose-Lose |
| Win-Lose | High courage and low consideration. Others must lose in order for you to win. |
| Lose-Win | Low courage and high consideration. You are constantly losing and getting "stepped on." |
| Lose-Lose | Low courage and low consideration. "If I'm going down, I'm taking you with me." Nobody wins if you can't win. |
| What paradigm IS a part of Habit 4? | Win-Win |
| Win-Win | High courage and high consideration. You are ready to walk away before someone loses, whether it be someone else or you. |
| Balancing courage with consideration will... | ...build effective relationships with people by working for their benefit as well as your own |
| "There is no great joy in being the first if you are also the last." | Michael Tubbs |
| EBAs | Emotional Bank Accounts |
| It's easier to make new friends and build strong relationships when... | ...making deposits of kindness and helpfulness into others' Emotional Bank Accounts |
| Find Out What a Deposit Is for the Other Person | A "deposit" for you may be a "withdrawal" for someone else, so you need to find out |
| Do Small Acts of Kindness | Even simple acts of kindness build connections and can form relationships |
| Keep Promises | Make good on your word and do not use the word "promise" so loosely. Breaking trust is a huge withdrawal. |
| Keep Confidence | Do not spill secrets |
| Be Loyal to the Absent | Do not spread gossip or allow others to do so |
| Set Clear Expectations | Don't leave things fuzzy. Be concise and follow through |
| Apologize | If you're in the wrong, don't postpone admitting it. Do not make excuses, either. |
| Forgive | Learn to forgive and forget so you don't keep hurting yourself the way someone else hurt you. |
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fullofwool
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