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Habit 4 Study Guide

Habit 4

What paradigms are NOT a part of Habit 4? Win-Lose, Lose-Win, Lose-Lose
Win-Lose High courage and low consideration. Others must lose in order for you to win.
Lose-Win Low courage and high consideration. You are constantly losing and getting "stepped on."
Lose-Lose Low courage and low consideration. "If I'm going down, I'm taking you with me." Nobody wins if you can't win.
What paradigm IS a part of Habit 4? Win-Win
Win-Win High courage and high consideration. You are ready to walk away before someone loses, whether it be someone else or you.
Balancing courage with consideration will... ...build effective relationships with people by working for their benefit as well as your own
"There is no great joy in being the first if you are also the last." Michael Tubbs
EBAs Emotional Bank Accounts
It's easier to make new friends and build strong relationships when... ...making deposits of kindness and helpfulness into others' Emotional Bank Accounts
Find Out What a Deposit Is for the Other Person A "deposit" for you may be a "withdrawal" for someone else, so you need to find out
Do Small Acts of Kindness Even simple acts of kindness build connections and can form relationships
Keep Promises Make good on your word and do not use the word "promise" so loosely. Breaking trust is a huge withdrawal.
Keep Confidence Do not spill secrets
Be Loyal to the Absent Do not spread gossip or allow others to do so
Set Clear Expectations Don't leave things fuzzy. Be concise and follow through
Apologize If you're in the wrong, don't postpone admitting it. Do not make excuses, either.
Forgive Learn to forgive and forget so you don't keep hurting yourself the way someone else hurt you.
Created by: fullofwool
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