了解如何處理人民陳情案件，並有效地辦理之。
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| 請說明「陳情」? | 陳情為我園"法定行政程序"之一，是人民向政府陳述意見之一種正式途徑。
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| 陳情的範圍有哪些? | 依據「行政程序法」§168規定，陳情範圍有：
1. 人民對行政興革之建議。
2. 人民對行政法令對查詢。
3. 人民對行政違失之舉發。
4. 人民對行政上權益之維護。
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| 公務員處理事務之原則有哪些? | 1. 依法行政．2. 恪守本分，3. 謹慎處理，以上才能提高行政品質與效能，提昇人民對政府及公務人員滿意度。
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| 有哪些機關之行政行為，不適用行政程序法之程序規定? | 依據「行政程序法」§3第2項：
1. 各級民意機關。
2. 司法機關。
3. 監察機關。
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| 監察院及監察委員收受人民書狀之法源? | 依據監察法第4條之規定。
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| 何謂「人民書狀」? | 依據監察第2條之定義：係涵蓋人民陳情之文件以及陳情人之陳情書、檢舉書或口頭陳述之意見或詢問之紀錄。
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