chapter 3 vocabulary
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| hearing and trying to understand and remember a message | active listening
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| hearing and understanding a message but not trying to remember the message in the long term | casual listening
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| a disagreement or quarrel | conflict
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| hearing and judging the importance or accuracy of what a speaker is saying | evaluative listening
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| showing excitement or a lively interest | enthusiasm
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| being supportive, helpful or kind | friendliness
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| the use of your arms and hands to express an idea or feeling | gestures
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| listening to obtain specific information or understand a message | informative listening
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| providing guidance andf inducing others to act | leadership
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| messages sent without or in addition to words | nonverbal communication
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| nonverbal symbols, such as voice pitch, rate of speech, laughing and sighing | paralanguage
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| the nearby area around a person or the area the person considers his or her territory | personal space
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| the way a person stands or sits | posture
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| hearing, understanding, and restating the speaker's messgae | reflective listening
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| belief in yourself and your abilities | self-confidence
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| beiung open and genuine or earnest | sincerity
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| the interaction og people or things that creates or accomplishes more than the sum of the individual efforts or parts | synergy
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| two or more people acting together to achieve a goal | teamwork
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| a group whose members do not share a physical workspace but work together using communications technology,such as telephone and email | virtual team
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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