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Chapter 3

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Question
Answer
all events outside a company that have the potential to influence or affect it   show
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show Environmental change  
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an environment in which the rate of change is fast   show
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show Punctuated equillibrium theory  
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show Environmental complexity  
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show Simple environment  
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show Complex environment  
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the abundance or shortage of critical organizational resources in an organization external environment   show
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the extent to which managers can understan or predict whioch environmental changes and threads will affect their business   show
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the economic technological, sociocultural, and political trends that indirectly affect all organizations   show
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show Specific environment  
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indices that show managers level of confidence about future business gorwth   show
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the knowledge, tools, and techniques used to transform input into output   show
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companies in the same industry that sell similar products or services to cutomers   show
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a process for monitoring the competition that involves identifying competition, anticipating their moves, and determining their strengths and weaknesses   show
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show Suppliers  
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show Supplier dependence  
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show Buyer dependence  
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a transaction in which one party in the relationship benefits at the expense of the other   show
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show RElationship behavior  
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show Industry regulations  
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show Advocacy groups  
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show Public communications  
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show Media advocacy  
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an advocacy group tactic that involes protesting a companys actions by convincing consumers not to purchase its products or service   show
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searching the environment for important events or issues that might affect an organization   show
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graphic depictions of how managers believe environmental factors relate to possible organizational actions   show
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the events and trends inside an organization that affect managment, employees, and organizational culture   show
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the values, beliefs, and attitudes shared by members of the organization   show
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stories told by members to make sense of events and changes in an organization and to emphasize culturally consistent assumptions, decisions, and actions   show
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poeple celebrated for their qualities and acheivments within an organization   show
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show Company mission  
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show Consistent organizational culture  
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show Behavioral addition  
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the process of having managers and employees perform new behavior central to the new organizational culture in place of behaviors that were central to the old organizational culture   show
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show Visible artifacts  
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