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Commerce Ch. 6

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Human Resources   The aspect of business operations that deals with attracting and keeping employees.  
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Recruitment   The process of attempting to hire an employee or enrol someone in a program.  
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Job Description   A description of the requirements to preform a job and the responsibilites of the job.  
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Training   A program that improves a person's ability to preform job skills. It is given over a set length of time.  
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Development   A long process of upgrading an employee's ability to perform.  
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Assessment   Evaluation  
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Performance Standards   Specific, measurable, easy-to-communicate expectations that are used as part of the process in assessing employees' performance.  
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Compensation   Payment and benefits when used in relation to employees, can includes wages and benefits.  
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Management   The planning, organizing, and controlling of all business activities.  
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Planning   First critical step for managers. Involves forecasting the future and begins with research.  
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Objectives   Goals set by management.  
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Organizing   Creating the structure and the right system to implement the plan.  
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Structure   The arrangement of positions in a company based on who is responsible for what.  
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Systems   Procedures that will help a company achieve its goals.  
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Leading   Setting a direction.  
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Motivating   Encouraging employees to act using positive or negative methods or a mix of both. This is external motivation. Internal motivation or influences comes from within.  
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Controlling   Ensuring that company performance is going as planned.  
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Discrimination   Unfair treatment on the basis of a characteristic such as race, sex, national or ethnic origin, age, marital status, or disability.  
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Harassment   Repeatedly annoying someone.  
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Affirmative Action   The process of improving employment practices so that they are fair to people who may have been discriminated against in the past.  
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Worker's Compensation   Payment of benefits to injured workers.  
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Created by: dreycraf
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