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Definitions
Commerce Ch. 6
Question | Answer |
---|---|
Human Resources | The aspect of business operations that deals with attracting and keeping employees. |
Recruitment | The process of attempting to hire an employee or enrol someone in a program. |
Job Description | A description of the requirements to preform a job and the responsibilites of the job. |
Training | A program that improves a person's ability to preform job skills. It is given over a set length of time. |
Development | A long process of upgrading an employee's ability to perform. |
Assessment | Evaluation |
Performance Standards | Specific, measurable, easy-to-communicate expectations that are used as part of the process in assessing employees' performance. |
Compensation | Payment and benefits when used in relation to employees, can includes wages and benefits. |
Management | The planning, organizing, and controlling of all business activities. |
Planning | First critical step for managers. Involves forecasting the future and begins with research. |
Objectives | Goals set by management. |
Organizing | Creating the structure and the right system to implement the plan. |
Structure | The arrangement of positions in a company based on who is responsible for what. |
Systems | Procedures that will help a company achieve its goals. |
Leading | Setting a direction. |
Motivating | Encouraging employees to act using positive or negative methods or a mix of both. This is external motivation. Internal motivation or influences comes from within. |
Controlling | Ensuring that company performance is going as planned. |
Discrimination | Unfair treatment on the basis of a characteristic such as race, sex, national or ethnic origin, age, marital status, or disability. |
Harassment | Repeatedly annoying someone. |
Affirmative Action | The process of improving employment practices so that they are fair to people who may have been discriminated against in the past. |
Worker's Compensation | Payment of benefits to injured workers. |