NHA STUDY TEST QUESTIONS
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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Examples of nonverbal, distracting behaviors: | Tapping a pencil, gazing outside the window and glancing at the clock.
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Statements that are inappropriate during a phlebotomy procedure: | This won't hurt a bit, Your name is Mrs. Jones isn't it? You are required to cooperate with this.
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Key elements in an effective communication: | Active listening, nonverbal cues, verbal skills.
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The main area of responsibility for every phlebotomist is: | preanalytical processes
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Feelings that one experiences when a stranger gets "to close for comfort"? | Anxiety, fear, insecurity.
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Competency Statements for Phlebotomists: | Entry level skills, tasks, roles.
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Veracity is an essential character trait for phlebotomist. | Veracity is telling the truth.
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How should a phlebotomist treat a patient who may have deafness? | Ask the patient whether you should repeat the steps before proceeding.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
kmpista
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