Chapter 6
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Nonverbal communication | Messages expressed by non linguistic means.
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| Vocal, nonverbal communication | Tone of voice,
Sighs,
Screams,
Vocal quality,
Pitch,
Loudness.
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| Nonvocal, nonverbal communication | Gestures,
Movement,
Appearance,
Facial expression,
Touch
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| Repeating | Nonverbal communication repeating comments.
E.g. Repeating directions non verbally by pointing north.
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| Complementing | When nonverbal behaviors match the thoughts and emotions the communicator is expressing linguistically.
E.g. Saying "thank you" while smiling.
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| Substituting | When nonverbal behaviors substitutes for speech.
E.g. Rolling eyes to a disliked comment.
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| Accenting | Using nonverbal devices to emphasize oral messages.
E.g. "It was YOUR idea!"
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| Regulating | When nonverbal behaviors influence the flow of verbal communication.
E.g. Nodding to indicate understanding. Looking away or moving toward door to indicate ending to convo.
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| Contradicting | Sending mixed messages between verbal and nonverbal behaviors.
E.g. "Angry? No, I'm not angry!"
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| Leakage | Inadvertent signs of deception.
Pupil dilation,
Speech errors,
Higher pitch,
Lower rate of speech.
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| Monochronic | Cultures emphasizing punctuality, schedules, and completing one task at a time.
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| Polychronic | Cultures where more flexible schedules in which multiple tasks are pursued at the same time.
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| Kinesics | Body position and motion.
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| Body orientation | The degree to which we face toward or away from someone with our body, feet, and head.
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| Gestures | Movements of the hands and arms.
-Illustrators
-Emblems
-Adaptors
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| Illustrators | Movements that accompany speech but don't stand on their own.
E.g. pointing with fingers and gesture with hands to accompany verbal directions.
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| Emblems | Deliberate nonverbal behaviors that have precise meaning, known to virtually everyone within a culture group.
E.g. Head nod means "yes."
Wave means "hello."
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| Adaptors | Unconscious bodily movements in response to the environment.
E.g. Shivering when cold.
Folding arms to get warm.
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| Manipulators | Self-touching behaviors, a sign of discomfort.
E.g. Fiddling with hands in interview.
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| Paralanguage | nonverbal, vocal language.
E.g. Tone, rate, pitch, volume, pauses.
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| Unintentional pause | When people stop to collect their thoughts before deciding how best to continue their verbal message.
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| Vocalized pause | Disfluencies such as "um," "er," and "uh".
Or filler words that are used habitually such as "like," "okay," and "ya know."
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| Haptica | Study of touching.
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| The study of the way people and animals use space.
Distance and territorality.
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| Intimate distance | Skin contact to 18 inches. With people we are emotionally close to.
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| Personal distance | 18 inches to 4 feet.
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| Social distance | 4 to 12 feet. Business.
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| Public distance | 12 feet and up.
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| Territory | Any geographical area such as work area, room, house, or other physical space to which we assume some kid of "rights."
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| Chronemics | Study of how humans use an structure time.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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