Nonverbal communication

Messages expressed by non linguistic means.

Vocal, nonverbal communication

Tone of voice, Sighs, Screams, Vocal quality, Pitch, Loudness.

Nonvocal, nonverbal communication

Gestures, Movement, Appearance, Facial expression, Touch

Nonverbal communication repeating comments. E.g. Repeating directions non verbally by pointing north.

When nonverbal behaviors match the thoughts and emotions the communicator is expressing linguistically. E.g. Saying "thank you" while smiling.

When nonverbal behaviors substitutes for speech. E.g. Rolling eyes to a disliked comment.

Using nonverbal devices to emphasize oral messages. E.g. "It was YOUR idea!"

When nonverbal behaviors influence the flow of verbal communication. E.g. Nodding to indicate understanding. Looking away or moving toward door to indicate ending to convo.

Sending mixed messages between verbal and nonverbal behaviors. E.g. "Angry? No, I'm not angry!"

Inadvertent signs of deception. Pupil dilation, Speech errors, Higher pitch, Lower rate of speech.

Cultures emphasizing punctuality, schedules, and completing one task at a time.

Cultures where more flexible schedules in which multiple tasks are pursued at the same time.

The degree to which we face toward or away from someone with our body, feet, and head.

Movements of the hands and arms. -Illustrators -Emblems -Adaptors

Movements that accompany speech but don't stand on their own. E.g. pointing with fingers and gesture with hands to accompany verbal directions.

Deliberate nonverbal behaviors that have precise meaning, known to virtually everyone within a culture group. E.g. Head nod means "yes." Wave means "hello."

Unconscious bodily movements in response to the environment. E.g. Shivering when cold. Folding arms to get warm.

Self-touching behaviors, a sign of discomfort. E.g. Fiddling with hands in interview.

nonverbal, vocal language. E.g. Tone, rate, pitch, volume, pauses.

When people stop to collect their thoughts before deciding how best to continue their verbal message.

Disfluencies such as "um," "er," and "uh". Or filler words that are used habitually such as "like," "okay," and "ya know."

Skin contact to 18 inches. With people we are emotionally close to.

Any geographical area such as work area, room, house, or other physical space to which we assume some kid of "rights."

Study of how humans use an structure time.

Help

Options

focusNode

Didn't know it?
click below

Knew it?
click below

Don't Know

Remaining cards (0)

Know

retry

shuffle

restart

0:00

Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

Normal Size Small Size show me how

COMS 212 - 06

Chapter 6

Question	Answer
Nonverbal communication	Messages expressed by non linguistic means.
Vocal, nonverbal communication	Tone of voice, Sighs, Screams, Vocal quality, Pitch, Loudness.
Nonvocal, nonverbal communication	Gestures, Movement, Appearance, Facial expression, Touch
Repeating	Nonverbal communication repeating comments. E.g. Repeating directions non verbally by pointing north.
Complementing	When nonverbal behaviors match the thoughts and emotions the communicator is expressing linguistically. E.g. Saying "thank you" while smiling.
Substituting	When nonverbal behaviors substitutes for speech. E.g. Rolling eyes to a disliked comment.
Accenting	Using nonverbal devices to emphasize oral messages. E.g. "It was YOUR idea!"
Regulating	When nonverbal behaviors influence the flow of verbal communication. E.g. Nodding to indicate understanding. Looking away or moving toward door to indicate ending to convo.
Contradicting	Sending mixed messages between verbal and nonverbal behaviors. E.g. "Angry? No, I'm not angry!"
Leakage	Inadvertent signs of deception. Pupil dilation, Speech errors, Higher pitch, Lower rate of speech.
Monochronic	Cultures emphasizing punctuality, schedules, and completing one task at a time.
Polychronic	Cultures where more flexible schedules in which multiple tasks are pursued at the same time.
Kinesics	Body position and motion.
Body orientation	The degree to which we face toward or away from someone with our body, feet, and head.
Gestures	Movements of the hands and arms. -Illustrators -Emblems -Adaptors
Illustrators	Movements that accompany speech but don't stand on their own. E.g. pointing with fingers and gesture with hands to accompany verbal directions.
Emblems	Deliberate nonverbal behaviors that have precise meaning, known to virtually everyone within a culture group. E.g. Head nod means "yes." Wave means "hello."
Adaptors	Unconscious bodily movements in response to the environment. E.g. Shivering when cold. Folding arms to get warm.
Manipulators	Self-touching behaviors, a sign of discomfort. E.g. Fiddling with hands in interview.
Paralanguage	nonverbal, vocal language. E.g. Tone, rate, pitch, volume, pauses.
Unintentional pause	When people stop to collect their thoughts before deciding how best to continue their verbal message.
Vocalized pause	Disfluencies such as "um," "er," and "uh". Or filler words that are used habitually such as "like," "okay," and "ya know."
Haptica	Study of touching.
	The study of the way people and animals use space. Distance and territorality.
Intimate distance	Skin contact to 18 inches. With people we are emotionally close to.
Personal distance	18 inches to 4 feet.
Social distance	4 to 12 feet. Business.
Public distance	12 feet and up.
Territory	Any geographical area such as work area, room, house, or other physical space to which we assume some kid of "rights."
Chronemics	Study of how humans use an structure time.

Created by: nicolemc

Popular Miscellaneous sets

Review Words Vocabulary

CHS Root Words 10

CHS Root Words 02

"Know" box contains:
Time elapsed:
Retries: