Chapters 6-10
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
|
|
||||
|---|---|---|---|---|---|
| show | the process of coordinating people and other resources to achieve the goals of an organization
🗑
|
||||
| planning | show 🗑
|
||||
| mission | show 🗑
|
||||
| show | the process of establishing an organization's major goals and objectives and allocating the resources to achieve them
🗑
|
||||
| show | an end result that an organization is expected to achieve over a one to ten year period
🗑
|
||||
| objective | show 🗑
|
||||
| plan | show 🗑
|
||||
| show | an organization's broadest plan, developed as a guide for major policy setting and decision making
🗑
|
||||
| tactical plan | show 🗑
|
||||
| show | a type of plan designed to implement tactical plans
🗑
|
||||
| show | a plan that outlines alternative courses of action that may be taken if an organization's other plans are disrupted or become ineffective
🗑
|
||||
| organizing | show 🗑
|
||||
| leading | show 🗑
|
||||
| motivating | show 🗑
|
||||
| show | the combined processes of leading and motivating
🗑
|
||||
| controlling | show 🗑
|
||||
| top manager | show 🗑
|
||||
| middle manager | show 🗑
|
||||
| show | a manager who coordinates and supervises the activities of operating employees
🗑
|
||||
| financial manager | show 🗑
|
||||
| show | a manager who manages the systems that convert resources into goods and services
🗑
|
||||
| show | a manager who is responsible for facilitating the exchange of products between an organization and its customers or clients
🗑
|
||||
| show | a person charged with managing an organization's human resources program
🗑
|
||||
| show | a manager who is not associated with any specific functional area but who provides overall administrative guidance and leadership
🗑
|
||||
| technical skill | show 🗑
|
||||
| conceptual skill | show 🗑
|
||||
| show | the ability to deal effectively with other people
🗑
|
||||
| interpersonal role | show 🗑
|
||||
| informational role | show 🗑
|
||||
| leadership | show 🗑
|
||||
| show | one who holds all authority and responsibility, with communication usually moving from top to bottom
🗑
|
||||
| laissez-faire leader | show 🗑
|
||||
| democratic leader | show 🗑
|
||||
| decision making | show 🗑
|
||||
| problem | show 🗑
|
||||
| total quality management (TQM) | show 🗑
|
||||
| show | a group of 2 or more people working together to achieve a common set of goals
🗑
|
||||
| show | a diagram that represents the positions and relationships within an organization
🗑
|
||||
| show | the line of authority that extends from the highest to the lowest levels of an organization
🗑
|
||||
| show | the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people
🗑
|
||||
| show | the systematic shifting of employees from one job to another
🗑
|
||||
| departmentalization | show 🗑
|
||||
| show | grouping jobs that relate to the same organizational function
🗑
|
||||
| show | grouping activities related to a particular product or service
🗑
|
||||
| show | grouping activities according to the defined geographic area in which they are performed
🗑
|
||||
| show | grouping activities according to the needs of various customer populations
🗑
|
||||
| show | assigning part of a manager's work and power to other workers
🗑
|
||||
| responsibility | show 🗑
|
||||
| authority | show 🗑
|
||||
| show | the obligation of a worker to accomplish an assigned job or task
🗑
|
||||
| show | an organization in which management consciously attempts to spread authority widely in the lower levels of the organization
🗑
|
||||
| show | an organization that systematically works to concentrate authority at the upper levels of the organization
🗑
|
||||
| span of management (control) | show 🗑
|
||||
| organizational height | show 🗑
|
||||
| line management position | show 🗑
|
||||
| staff management position | show 🗑
|
||||
| show | a mangagement system based on a formal framework of authority that is outlined carefully and followed precisely
🗑
|
||||
| matrix structure | show 🗑
|
||||
| cross functional team | show 🗑
|
||||
| show | an organization that consists primarily of teams with no or very few underlying departments
🗑
|
||||
| network structure | show 🗑
|
||||
| corporate culture | show 🗑
|
||||
| intrapreneur | show 🗑
|
||||
| ad hoc committee | show 🗑
|
||||
| show | a relatively permanent committee charged with performing some recurring task
🗑
|
||||
| task force | show 🗑
|
||||
| managerial hierarchy | show 🗑
|
||||
| show | the pattern of behavior and interaction that stems from personal rather than official relationships
🗑
|
||||
| show | a group created by the members themselves to accomplish goals that may or may not be relevant to an organization
🗑
|
||||
| grapevine | show 🗑
|
||||
| show | all activities managers engage in to produce goods and services
🗑
|
||||
| show | a manufacturing process that lowers the cost required to produce a large number of identical or similar products over a long period of time
🗑
|
||||
| analytical process | show 🗑
|
||||
| synthetic process | show 🗑
|
||||
| utility | show 🗑
|
||||
| form utility | show 🗑
|
||||
| service economy | show 🗑
|
||||
| research and development (R&D) | show 🗑
|
||||
| design planning | show 🗑
|
||||
| show | a group of similar products that differ only in relatively minor characteristics
🗑
|
||||
| show | the process of creating a set of specifications from which a product can be produces
🗑
|
||||
| show | the amount of products or services that an organization can produce in a given time
🗑
|
||||
| show | a process in which people must do most of the work
🗑
|
||||
| show | a process in which machines and equipment do most of the work
🗑
|
||||
| show | the arrangement of machinery, equipment, and personnel within a production facility
🗑
|
||||
| show | the period during which an operational plan will be in effect
🗑
|
||||
| purchasing | show 🗑
|
||||
| show | the process of managing inventories in such a way as to minimize inventory costs, including both holding costs and potential stock outcasts
🗑
|
||||
| show | a computerized system that integrates production planning and inventory control
🗑
|
||||
| just in time inventory system | show 🗑
|
||||
| show | the process of ensuring that materials and other resources are at the right place at the right time
🗑
|
||||
| show | a graphic scheduling device that displays the tasks to be performed on the vertical axis and the time required for each task on the horizonal axis
🗑
|
||||
| show | a scheduling technique that identifies the major activities necessary to complete a project and sequences them based on the time required to perform each one
🗑
|
||||
| critical path | show 🗑
|
||||
| show | an award given by the President of the US to organizations that apply and are judged to be outstanding in specific managerial tasks that lead to improved quality for both products and services
🗑
|
||||
| show | that process of ensuring that goods and services are produced in accordance with design specifications
🗑
|
||||
| statistical process control (SPC) | show 🗑
|
||||
| statistical quality control (SQC) | show 🗑
|
||||
| inspection | show 🗑
|
||||
| Six Sigma | show 🗑
|
||||
| show | a team of employees who meet on company time to solve problems of product quality
🗑
|
||||
| show | a nongovernmental organization in Geneva,Switzerland, with a membership of 157 countries tha develops standards for products to facilitate trade across national borders
🗑
|
||||
| productivity | show 🗑
|
||||
| automation | show 🗑
|
||||
| show | the use of programmable machines to perform a variety of tasks by manipulating materials and tools
🗑
|
||||
| show | the use of computers to aid in the development of products
🗑
|
||||
| show | the use of computers to plan and control manufacturing processes
🗑
|
||||
| computer integrated manufacturing (CIM) | show 🗑
|
||||
| continuous process | show 🗑
|
||||
| flexible manufacturing system (FMS) | show 🗑
|
||||
| show | a manufacturing process in which a firm's manufacturing machines and equipment are changed to produce different products
🗑
|
||||
| show | sll the activities involved in acquiring, maintaining, and developing an organization's human resources
🗑
|
||||
| show | the development of strategies to melt a firm's future human resource needs
🗑
|
||||
| show | a list of key personnel and their possible replacements within a firm
🗑
|
||||
| show | a computerized data bank containing information on the skills and experience of all present employees
🗑
|
||||
| cultural (workplace) diversity | show 🗑
|
||||
| show | a systematic procedure for studying jobs to determine their various elements and requirements
🗑
|
||||
| job description | show 🗑
|
||||
| show | a list of the qualifications required to perform a particular job
🗑
|
||||
| recruiting | show 🗑
|
||||
| show | the attempt to attract job applicants from outside an organization
🗑
|
||||
| show | considering present employees as applicants for available positions
🗑
|
||||
| selection | show 🗑
|
||||
| orientation | show 🗑
|
||||
| compensation | show 🗑
|
||||
| show | the policies and strategies that determine employee compensation
🗑
|
||||
| wage survey | show 🗑
|
||||
| job evaluation | show 🗑
|
||||
| show | a concept that seeks equal compensation for jobs requiring a out the same level of educaiton, training, and skills
🗑
|
||||
| hourly wage | show 🗑
|
||||
| show | a specific amount of money paid for an employee's work during a set calendar period, regardless of the actual number of hours worked
🗑
|
||||
| commission | show 🗑
|
||||
| incentive pay | show 🗑
|
||||
| lump sum salary increase | show 🗑
|
||||
| profit sharing | show 🗑
|
||||
| employee benefit | show 🗑
|
||||
| flexible benefit plan | show 🗑
|
||||
| show | the process of teaching operations and technical employees how to do their present jobs more effectively and efficiently
🗑
|
||||
| management development | show 🗑
|
||||
| performance appraisal | show 🗑
|
||||
| motivation | show 🗑
|
||||
| show | an employee's feelings about his or her job and superiors and about the firm itself
🗑
|
||||
| scientific management | show 🗑
|
||||
| piece-rate system | show 🗑
|
||||
| show | a personal requirement
🗑
|
||||
| show | a sequence of human needs in the order of their importance
🗑
|
||||
| physiological needs | show 🗑
|
||||
| safety needs | show 🗑
|
||||
| show | the human requirements for love and affection and a sense of belonging
🗑
|
||||
| show | our need for respect, recognition, and a sense of our own accomplishment and worth
🗑
|
||||
| show | the need to grow and develop and to become all that we are capable of being
🗑
|
||||
| show | that idea that satisfation and dissatisfaction are separate and distinct dimensions
🗑
|
||||
| motivation factors | show 🗑
|
||||
| show | job factors that reduce dissatisfaction when present to an acceptable degree but that do not necessarily result in high levels of motivation
🗑
|
||||
| show | a concept of employee motivation generally consistent with Taylor's scientific management; assumes that employees dislike work and will function only in a highly controlled work environment
🗑
|
||||
| show | a concept of employee motivation generally consistent with the ideas of the human relations movement; assumes that employees accept responsibility and work toward organizational goals, if so by doing they also achieve personal rewards
🗑
|
||||
| show | the belief that some middle ground between this type A and type J practices is best for American business
🗑
|
||||
| reinforcement theory | show 🗑
|
||||
| equity theory | show 🗑
|
||||
| show | a model of motivation based on the assumption that motivation depends on how much we want something and on how likely we think we are to get it
🗑
|
||||
| show | a theory of motivation suggesting that employees are motivated to achieve goals that they and their managers establish together
🗑
|
||||
| management by objective (MBO) | show 🗑
|
||||
| job enrichment | show 🗑
|
||||
| show | expanding a worker's assignments to include additional but similar tasks
🗑
|
||||
| show | a type of job enrichment in which work is restructured to cultivate the worker-job match
🗑
|
||||
| behavior modification | show 🗑
|
||||
| show | a system in which employees set their own work hours within employer-determined limits
🗑
|
||||
| show | permanent employment in which individuals work less than a standard work week
🗑
|
||||
| job sharing | show 🗑
|
||||
| show | working at home all the time or for a portion of the work week
🗑
|
||||
| show | making employees more involved in their jobs by increasing their participation in decision making
🗑
|
||||
| show | a situation in which employees own the company they work for by virtue of being stockholders
🗑
|
||||
| show | a group of workers functioning together as a unit to complete a common goal or purpose
🗑
|
||||
| problem-solving team | show 🗑
|
||||
| virtuoso team | show 🗑
|
||||
| self-managed teams | show 🗑
|
||||
| show | a team of individuals with varying specialities, expertise, and skills that are brought together to achieve a common task
🗑
|
||||
| show | a team consisting of members who are geographically dispersed but communicate electronically
🗑
|
Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Created by:
cdobbs74
Popular Management sets