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Psychology for success

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
show High in courage but low in consideration. You can't win unless other people lose.  
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show Low on courage and high on consideration. You always have a victim mentality and are looking for empathy. You get taken advantage of.  
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C. Lose-Lose   show
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D. Win-Win or No Deal   show
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1. Find Out What a Deposit Is for the Other Person   show
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2. Do Small Acts of Kindness   show
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show Nothing effects someone's Emotional Bank Account more than a serious promise being broken. Therefore, be good to your word and what promises you make.  
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show Keep information given in confidence instead of spreading that information because it can cause humiliation or serious trouble.  
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5. Be Loyal to the Absent   show
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6. Set Clear expectations   show
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7. Apologize   show
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8. Forgive   show
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show Build effective relationships with people by working for their benefits as well as your own.  
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show Make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. This makes it easier to make new friends and build strong relationships.  
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