Think Win Win
Help!
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| Emotional Bank Accounts (EBA) | -Do small acts of kindness
-Keep promises
-Keep confidences
-Forgive
-Be loyal to the absent
-Set clear expectations
-Apologize
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| 7 Key Active Listening Skills | 1. Be attentive
2. Ask open-ended questions
3. Ask probing questions
4. Request Clarification
5. Paraphrase
6. Be attuned to and reflect feelings
7. Summarize
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| Courage and Consideration Matrix | The goal of the Win / Win Paradigm is to have the consideration of respecting others around you but to also have the courage to respect yourself.
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| 4 Quadrants in the Courage and Consideration Matrix | 1. Win / Win - Tough and Nice
2. Win / Lose - Tough and Not Nice
3. Lose / Lose - Weak and Not Nice
4. Lose / Win - Weak and Nice
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| Habit 4 SEE-Do-Get Model | See
- There is plenty for everyone.
- It's possible to win in a way others win too
- No one has to lose
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| Habit 4 See-DO-Get Model | Do
- Balance courage with consideration.
- Be happy for the success of others.
- Share credit and recognition.
- Make deposits in other people's EBAs.
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| Habit 4 See-Do-GET Model | Get
- More wins.
- Faster, better solutions to problems.
- Richer, more lasting relationships.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
Roberto Arenas
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