speech exam 1
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| competence | knowledge of an ability to use communication in general
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| field of experience | everything you bring with you. exp. gender, age, cultur
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| message | info being conveyed
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| feedback | info we get back. moniter constantly
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| channel | communication route. how transmitted. via email. or face to face
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| noise | distractions; distorts messages you recieve
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| context | dimmension in which communication acts take place. exp. where your at. (enviroment)
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| Axioms | conveys context and relationship info (topic)
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| what is interpersonal communication | communication within two people. which message exchange influence their thoughts, emotions, behaviors and relationships.
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| self- concept | who you think you are.
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| 3 parts to self concept | 1. self awareness
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| lookng glass self | others image of you
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| self esteem | how you feel about yourself. preceived self work.
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| self discolsure | revealing private info about yourself to others
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| how to improve your self disclosure skills | 1. know yourself.
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| implicit personality theory | charateritics go with other charateristics
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| implict personality theory 2 parts | Halo effect= positivie impression= positivie qual.
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| attribution theory | understand behvaior and reason/motivation for that behavior
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| perception process(stages) | 1. selection. 2. organization. 3. interpretation
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| selection | focusing attention on certain sights, sounds, tastes touches and smells in our enviroment
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| salience | the degee to which particular people or aspects of their communication attract our attention
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| organization | take info and structure it into a coherent pattern inside mind. ex. organize own representation of a story
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| after organinizing you engage in puncutation | structuring info youve selected into chronological sequence that matches how you experienced order of events
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| interpretation | assigning meaning to info weve selected
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| improving perception (checking) | 1. check punctuation. 2. check knowledge. dont assume3. check impession4. interact with individual. varify if perception is correct.
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| attributions | we create explanations for others comments or behaviors. why did my best friend just yell at me?
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| effectiveness | ability to use communication to accomplish. interpersonal goals.
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| ethnocentrism | the belief that one's own cultural beliefs, attitudes, values and practices are superior to those of others
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| apprehension | fear or nervousness we feel or expect to feel when communicating with others.
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| for types of apprehension | 1. context2. receiver3. temporary4. trait
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| stages of listening process | 1. receiving2. attending3.understanding4. responding5. positive feedback
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| back channel cues | verbal and nonverbal behaviors such as nodding and making comments
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| active listening | process of sending back to speaker what listener thinks speaker ment. both literally and emotionally. how you understood.
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| active listening responces | 1. paraphraze content2. valadating3. questioning
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| listening styles | action oriented 2. time oriented 3. people oriented. 4. content oriented
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| enculturation | culture to which you were born into; taught by parents teachers, peers ect..
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| acculturation | process by which you learn rules and norms of a culture that we join/ become a part of
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| individualistic culture | (US and G.B)1. responsible for themselves2. success measured by extent to which you surpass others3.competition promoted
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| collectivist culture | (Guatemala/ Venezuela)1. memembers are resp. for entire group2. success measured by contribution to the achievements of group3. cooperation is promoted
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| primacy effect | first impressions are critical. important in shaping our communication and relationship decisions.
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Created by:
Mollie28
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