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speech exam 1

competence knowledge of an ability to use communication in general
field of experience everything you bring with you. exp. gender, age, cultur
message info being conveyed
feedback info we get back. moniter constantly
channel communication route. how transmitted. via email. or face to face
noise distractions; distorts messages you recieve
context dimmension in which communication acts take place. exp. where your at. (enviroment)
Axioms conveys context and relationship info (topic)
what is interpersonal communication communication within two people. which message exchange influence their thoughts, emotions, behaviors and relationships.
self- concept who you think you are.
3 parts to self concept 1. self awareness
lookng glass self others image of you
self esteem how you feel about yourself. preceived self work.
self discolsure revealing private info about yourself to others
how to improve your self disclosure skills 1. know yourself.
implicit personality theory charateritics go with other charateristics
implict personality theory 2 parts Halo effect= positivie impression= positivie qual.
attribution theory understand behvaior and reason/motivation for that behavior
perception process(stages) 1. selection. 2. organization. 3. interpretation
selection focusing attention on certain sights, sounds, tastes touches and smells in our enviroment
salience the degee to which particular people or aspects of their communication attract our attention
organization take info and structure it into a coherent pattern inside mind. ex. organize own representation of a story
after organinizing you engage in puncutation structuring info youve selected into chronological sequence that matches how you experienced order of events
interpretation assigning meaning to info weve selected
improving perception (checking) 1. check punctuation. 2. check knowledge. dont assume3. check impession4. interact with individual. varify if perception is correct.
attributions we create explanations for others comments or behaviors. why did my best friend just yell at me?
effectiveness ability to use communication to accomplish. interpersonal goals.
ethnocentrism the belief that one's own cultural beliefs, attitudes, values and practices are superior to those of others
apprehension fear or nervousness we feel or expect to feel when communicating with others.
for types of apprehension 1. context2. receiver3. temporary4. trait
stages of listening process 1. receiving2. attending3.understanding4. responding5. positive feedback
back channel cues verbal and nonverbal behaviors such as nodding and making comments
active listening process of sending back to speaker what listener thinks speaker ment. both literally and emotionally. how you understood.
active listening responces 1. paraphraze content2. valadating3. questioning
listening styles action oriented 2. time oriented 3. people oriented. 4. content oriented
enculturation culture to which you were born into; taught by parents teachers, peers ect..
acculturation process by which you learn rules and norms of a culture that we join/ become a part of
individualistic culture (US and G.B)1. responsible for themselves2. success measured by extent to which you surpass others3.competition promoted
collectivist culture (Guatemala/ Venezuela)1. memembers are resp. for entire group2. success measured by contribution to the achievements of group3. cooperation is promoted
primacy effect first impressions are critical. important in shaping our communication and relationship decisions.
Created by: Mollie28