Brady Emergency Care 11th edition: Chapter 1 Key Terms
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| designated agent | an EMT or other person authorized by a Medical Director to give medications and provide emergency care. The transfer of such authorization to a designated agent is an extension of the Medical Director's license to practice medicine.
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| medical direction | oversight of the patient-care aspects of an EMS system by the Medical Director
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| off-line medical direction | consists of standing orders issued by the Medical Director that allow EMTs to give certain medications or perform certain procedures without speaking to the Medical Director or another physician.
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| on-line medical direction | consists of orders from the on-duty physician given directly to an EMT in the field by radio or telephone
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| Medical Director | a physician who assumes ultimate responsibility for the patient care aspects of the EMS system
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| 911 system | a system for telephone access to report emergencies. A dispatcher takes the information and alerts EMS or the fire or police departments as needed.
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| enhanced 911 | same as the 911 system except it has the additional capability of automatically identifying the caller's phone number and location.
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| protocols | lists of steps, such as assessments and interventions, to be taken in different situations. Protocols are developed by the Medical Director of an EMS system.
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| quality improvement | a process of continuous self-review with the purpose of identifying and correcting aspects of the system that require improvement.
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| standing orders | a policy or protocol issued by a Medical Director that authorizes EMTs and others to perform particular skills in certain situations.
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