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QA

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Continnuous Monitoring   show
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show The senior governing, administrativema nd management groups of a helathcare organization that are responsible for setting the mission and overall strategic direstion of the organization.  
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Opportunity for Improvment   show
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show Members of the healthcare organization who have formed a functional or cross-functional group to examine a performance issue and make recommendations with respect to its improvement.  
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Process redesign   show
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QI toolbox techniques   show
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show A graphic tool used to organize and prioritize ideas after a brainstorming session.  
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show Comparing information with other like compaines.  
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show An idea-generated technique in which a team leader aolicits creative input from team members.  
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show A QI technique that allows groups to narrow the focus of discussion or to make decisions without becoming involved in extended, circular discussions.  
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show A measure that indicates the results of the performance.  
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show The final results of care, treatment, and services in terms of the patient's execptations, needs, and qualityof life, which may be positive and appropriate or negative and diminishing.  
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show THe indicator of a healthcare organization's performance in relation to a specified process or outcomes.  
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show A quantitative tool that provides an indication of an organization's performance in relation to a specified process or outcome.  
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Processes   show
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Sentinel events   show
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Systems   show
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show A set of initiatives that are to be undertaken to achieve a performance improvement goal.  
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show A list of task to be accomplished during a meeting.  
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show A type of PI team that constructs relatively simple and "quick" "fixes" to improve work process without going through the complete PI cycle.  
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Cross-functional   show
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Fuctional   show
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show An agreement concerning attendance, time management, participation, comminication, decision making, documents, room arrangements and cleanup, and so forth that has been developed by PI team members at the initation of the team's work.  
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Mission Statement   show
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show The leadership group that oversees performance improvement activities in some healthcare organizations.  
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Team Charter   show
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Team Facilitator   show
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show A PI team role responsibel for championing the effectiveness of PI activites in meeting customers' needs and for the content of a team's work.  
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Team Member   show
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show A PI team role responsible for maintaining the records of a team's work during meetings, including any documentation required bt the organization.  
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show A PI team role responsible for notifying the team during meetings of time remaining o each agenda item in an effort to keep the team moving forward on its PI project.  
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show Describes the values and standards governing the operation of the organization and its relationship with customers, suppliers, employees, the local community, and other stakeholders.  
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show Describes what the organization or PI team initiative will look like in the future, or it describes some milestone the organization or PI team will reach in the future.  
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show The number of times that a score or value occurs in a data set.  
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Bar graph   show
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Check Sheet   show
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show Data that may have an infinite number of possible values in measurements that can be expressed in decimal values.  
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show A data display tool used to show variation in key process over time.  
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show Numerical values that repersent whole numbers, for example, the number of children in a family or the number of unbillable patient accounts, discrete data can be displayed in bar graphs.  
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show A type of bar graph used to display data proportionally.  
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Likert scale   show
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Line chart   show
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Mean (M)   show
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show A measure of central tendency that shows he midpoint of a frequency distribution when the observations have been arranged in order from lowest to highest.  
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show Values assugned to name-specific categories, also called categorical data.  
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Ordinal data   show
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show A type of bar graph used to determine priorties in problem solving.  
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show A data diplaytool used to the relationship of individual parts to the whole.  
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Relative frequency   show
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show A statistic used to show how the values in a range are disturbuted around the mean.  
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Storyboard   show
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Customers   show
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Direct observation   show
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Expectations   show
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Interviews   show
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show Research instruments that are used to gather data and information from respondents in a uniform manner through the administration of a predefined and structured set of questions and possible responses.  
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Created by: keverhart