APCO
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| the skill, good judgment, polite behavior that is expected from a person who is trained to do a job. | show 🗑
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| show | Ethics
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| show | Chain of Command
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| Law Enforcement, Fire and EMS | show 🗑
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| Primary functions including communication; with the public, between members of the same agency and between public and agancies | show 🗑
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| show | Policy
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| show | Public Safety Answering Point
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| show | Procedure
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| The tone in which these are delivered; words, tone of voice, inflection, background noises | show 🗑
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| show | Risk Management
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| show | Testifying
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| show | Reasonable and Prudent person
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| The operational methods used to route call information through and between agencies. | show 🗑
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| show | Communication Cycle
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| show | Non-verbal Attennding
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| Questions that cannot be answered with a yes or no | show 🗑
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| show | Paraphrasing
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| Conversation over load, personal preoccupation, rate of though, noise and assumptions | show 🗑
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| show | Observation
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| Meeting or exceeding customer expectations | show 🗑
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| A Process of supplying supplemental personnel , equipment to an incident | show 🗑
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| A number used by wireless telephone carriers to route the call and identify the cell site from which the call originates | show 🗑
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| show | Spectrum
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| show | Diversity
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| show | Discretionary Act
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| show | Quality Assurance
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| show | CYMBALS
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| show | Hysterical callers
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| show | Guidecards
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| show | Basic 911
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| Upgrade from basic 911 automatically provides telephone number and address of the caller | show 🗑
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| show | ALI
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| show | Automatic Number Identification
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| Always verify ______ information | show 🗑
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| show | VoIP
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| Anything in close proximity to the fire that may become involved or which if involved may escalate the danger greatly | show 🗑
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| a routing table that identifies all street names, range of theoretically possible house numbers for each street | show 🗑
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| System often provides a address and phone number of a single, central location within the system. | show 🗑
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| Must be considered a potential TTY call until proven otherwise | show 🗑
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| Connects the user to a service provider by video phone | show 🗑
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| Technology and industry involved in delivering location based services to consumer driven vehicles | show 🗑
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| Telematics Call Center | show 🗑
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| activation of crash sensors | show 🗑
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| show | Conference in
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| The in the vehicle emergency button, but no voice contact can be made | show 🗑
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| show | Automated Vehicle Locator (AVL)
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| show | Logging Recorders
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| The length of a radio must be brief but no longer than...... | show 🗑
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| Used to emphasize certain important part of a message and to ensure the message is correct | show 🗑
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| Should contain sufficient specific information o give the responders a good chance to identify | show 🗑
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| An independent US government agency, directly responsible to congress/ they license for frequencies for public safety responders | show 🗑
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| Used to extend the effective range of communication by receiving and retransmitting radio signals | show 🗑
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| show | Mobile Radio
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| show | Simplex System
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| The ability for multiple agencies to conserve with one another using common radio frequencies | show 🗑
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| Sort through variables and categorize them. It is then possible to prioritize the call, decide what response is necessary and take appropriate action. | show 🗑
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| show | AMBER
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| Typically doesn't involve any physical contact | show 🗑
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| Some type of physical contact has occurred | show 🗑
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| Typically considered the most hazardous calls to which public safety officers respond | show 🗑
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| Greatest disturbance, often involve numerous casualties, and serious damage to buildings or infrastructure | show 🗑
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| Combination of a Robbery and Stolen Vehicle | show 🗑
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| show | NIMS National Incident Mangement
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| Used in both short-term and long-term field-level operations. Used by all levels of government, private sector, and non government. Works in a Top-down format and designed for all incidents. | show 🗑
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| Point of contact for reps of other agencies responding to the incident | show 🗑
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| show | Liability
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| The omission to do something a reasonable person, guided by those ordinary considerations which ordinarily regulate human affairs would do so, or the doing of something a reasonable and prudent person would not do | show 🗑
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| The level of duty owed by one person to another, generally based on what a reasonable person would do in a similar situation// quality of job performance to be expected of persons who have a duty of care | show 🗑
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You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
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Created by:
CCSODISP1