APCO
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| show | Professionalism
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| A system of principles; the rules of conduct recognized in respect to a particular group, culture, ect | show 🗑
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| show | Chain of Command
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| show | 3 disciplines of public safety
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| show | Vital Services
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| Is a guide that states what should happen in terms of outcomes. (thinking) | show 🗑
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| PSAP | show 🗑
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| show | Procedure
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| show | Non-Verbal
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| show | Risk Management
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| show | Testifying
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| show | Reasonable and Prudent person
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| The operational methods used to route call information through and between agencies. | show 🗑
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| Sender, Receiver, message, medium, context and feedback | show 🗑
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| Physically signaling that you are listening | show 🗑
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| Questions that cannot be answered with a yes or no | show 🗑
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| A brief rephrasing of the information provided by the sender | show 🗑
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| Conversation over load, personal preoccupation, rate of though, noise and assumptions | show 🗑
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| show | Observation
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| show | Customer service
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| show | Mutual Aid
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| A number used by wireless telephone carriers to route the call and identify the cell site from which the call originates | show 🗑
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| Term used to describe the complete range of radio frequencies used for communication | show 🗑
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| show | Diversity
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| show | Discretionary Act
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| Programs in place to oversee the performance of staff, that standards and procedures are met | show 🗑
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| show | CYMBALS
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| show | Hysterical callers
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| show | Guidecards
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| Provide dedicated lines for sending the caller to the correct answering point | show 🗑
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| show | Enhanced/ E911
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| Automatic Location Identification | show 🗑
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| show | Automatic Number Identification
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| Always verify ______ information | show 🗑
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| Technology that allows you to make a telephone call from the computer using the internet | show 🗑
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| show | Fire exposure
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| show | MSAG
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| show | PBX
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| show | Silent call
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| show | Video Relay service
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| Technology and industry involved in delivering location based services to consumer driven vehicles | show 🗑
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| Telematics Call Center | show 🗑
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| show | Automatic crash notification (ACN)
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| show | Conference in
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| show | Emergency button
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| Incorporated into CAD that can be used to provide a mapped location of repose units | show 🗑
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| show | Logging Recorders
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| The length of a radio must be brief but no longer than...... | show 🗑
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| show | Echo Procedures
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| Should contain sufficient specific information o give the responders a good chance to identify | show 🗑
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| An independent US government agency, directly responsible to congress/ they license for frequencies for public safety responders | show 🗑
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| Used to extend the effective range of communication by receiving and retransmitting radio signals | show 🗑
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| Are permanently installed in response unit vehicles and apparatus | show 🗑
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| Uses only one frequency to transmit outgoing and incoming messages | show 🗑
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| show | Radio Interoperability
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| Sort through variables and categorize them. It is then possible to prioritize the call, decide what response is necessary and take appropriate action. | show 🗑
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| System is nationwide that organized under state or regional plans for the purpose of assisting in the recovery of abducted or endangered children. | show 🗑
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| Typically doesn't involve any physical contact | show 🗑
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| show | Battery
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| Typically considered the most hazardous calls to which public safety officers respond | show 🗑
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| Greatest disturbance, often involve numerous casualties, and serious damage to buildings or infrastructure | show 🗑
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| show | Carjacking
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| show | NIMS National Incident Mangement
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| show | ICS
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| show | Liaison
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| The responsibility one has for ones acts or omissions | show 🗑
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| The omission to do something a reasonable person, guided by those ordinary considerations which ordinarily regulate human affairs would do so, or the doing of something a reasonable and prudent person would not do | show 🗑
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| show | Standard of care
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Created by:
CCSODISP1