Intro Comm - Chapter 6
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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listening | the active process of making meaning out of another person's spoken message
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hearing | the sensory process of receiving and perceiving sounds
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attending | paying attention to someone's words well enough to understand what that person is trying to communicate
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HURIER model | a model describing the stages of effective listening as hearing, understanding, remembering, interpreting, evaluating, and responding
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mnemonics | devices that can aid short- and long-term memory
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informational listening | listening to learn
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critical listening | listening to evaluate or analyze
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empathetic listening | listening to experience what the speaker thinks or feels
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noise | anything that distracts people from listening to what they wish to listen to
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pseudolistening | pretending to listen
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selective attention | listening only to what one wants to hear and ignoring the rest
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information overload | the state of being overwhelmed by the enormous amount of information encountered each day
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glazing over | daydreaming or allowing the mind to wander while another person is speaking
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rebuttal tendency | the propensity to debate a speaker's point and formulate a reply while that person is still speaking
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closed-mindedness | the tendency not to listen to anything with which one disagrees
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competitive interrupting | the practice of using interruptions to take control of the conversation
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confirmation bias | the tendency to pay attention only to information that supports one's values and beliefs, while discounting or ignoring information that does not
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vividness effect | the tendency of dramatic, shocking events to distort one's perceptions of reality
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skepticism | an attitude that involves raising questions or having doubts
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
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