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Intro Comm - Chapter 1

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Term
Definition
communication   the process by which people use signs, symbols, and behaviors to exchange information and create meaning  
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relational needs   the essential elements people seek in their relationships with others  
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instrumental needs   practical, everyday needs  
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model   a formal description of a process  
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action model   a model describing communication as a one-way process  
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source   the originator of a thought or an idea  
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encode   to put an idea into language or gesture  
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message   verbal and nonverbal elements of communication to which people give meaning  
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channel   a pathway through which messages are conveyed  
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receiver   the party who interprets a message  
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decode   to interpret or give meaning to a message  
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noise   anything that interferes with the encoding or decoding of a message  
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interaction model   a model describing communication as a process shaped by feedback and context  
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feedback   verbal and nonverbal responses to a message  
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context   the physical or psychological environment in which communication occurs  
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transaction model   a model describing communication as a process in which everyone is simultaneously a sender and a receiver  
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channel-rich contexts   communication environments involving many channels at once  
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channel-lean contexts   communication environment involving few channels at once  
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symbol   a representation of an idea  
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content dimension   literal information that is communicated by a message  
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relational dimension   signals about the relationship in which a message is being communicated  
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metacommunication   communication about communication  
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explicit rules   rules that have been clearly articulated  
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implicit rules   rules that have not been clearly articulated by are nonetheless understood  
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intrapersonal communication   communication with oneself  
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interpersonal communication   communication that occurs between two people in the context of their relationship  
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small group communication   communication occurring within small groups of three or more people  
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public communication   communication directed at an audience that is larger than a small group  
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mass communication   using communication that is effective and appropriate for a given situation  
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communication competence   using communication that is effective and appropriate for a given situation  
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self-monitoring   awareness of one's behavior and how it affects others  
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empathy   the ability to think and feel as others do  
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cognitive complexity   the ability to understand a given situation in multiple ways  
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ethics   principles that guide judgments about whether something is morally right or wrong  
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