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Chapter One
Intro Comm - Chapter 1
| Term | Definition |
|---|---|
| communication | the process by which people use signs, symbols, and behaviors to exchange information and create meaning |
| relational needs | the essential elements people seek in their relationships with others |
| instrumental needs | practical, everyday needs |
| model | a formal description of a process |
| action model | a model describing communication as a one-way process |
| source | the originator of a thought or an idea |
| encode | to put an idea into language or gesture |
| message | verbal and nonverbal elements of communication to which people give meaning |
| channel | a pathway through which messages are conveyed |
| receiver | the party who interprets a message |
| decode | to interpret or give meaning to a message |
| noise | anything that interferes with the encoding or decoding of a message |
| interaction model | a model describing communication as a process shaped by feedback and context |
| feedback | verbal and nonverbal responses to a message |
| context | the physical or psychological environment in which communication occurs |
| transaction model | a model describing communication as a process in which everyone is simultaneously a sender and a receiver |
| channel-rich contexts | communication environments involving many channels at once |
| channel-lean contexts | communication environment involving few channels at once |
| symbol | a representation of an idea |
| content dimension | literal information that is communicated by a message |
| relational dimension | signals about the relationship in which a message is being communicated |
| metacommunication | communication about communication |
| explicit rules | rules that have been clearly articulated |
| implicit rules | rules that have not been clearly articulated by are nonetheless understood |
| intrapersonal communication | communication with oneself |
| interpersonal communication | communication that occurs between two people in the context of their relationship |
| small group communication | communication occurring within small groups of three or more people |
| public communication | communication directed at an audience that is larger than a small group |
| mass communication | using communication that is effective and appropriate for a given situation |
| communication competence | using communication that is effective and appropriate for a given situation |
| self-monitoring | awareness of one's behavior and how it affects others |
| empathy | the ability to think and feel as others do |
| cognitive complexity | the ability to understand a given situation in multiple ways |
| ethics | principles that guide judgments about whether something is morally right or wrong |
Created by:
moogoogaiboo
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