Comm Theory - Face-Negotiation Theory
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
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| face | the projected image of one's self in a relational situation
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| facework | specific verbal and nonverbal messages that help to maintain and restore face loss, and to uphold and honor face gain
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| collectivistic culture | wherein people identify with a larger group that is responsible for providing care in exchange for group loyalty; we-identity; a high-context culture
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| individualistic culture | wherein people look out for themselves and their immediate families; I-identity; a low-context culture
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| self-construal | self-image; the degree to which people conceive of themselves as relatively autonomous from, or connected to, others
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| face concern | regard for self-face, other-face, or mutual-face
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| face-restoration | the self-concerned facework strategy used to preserve autonomy and defend against loss of personal freedom
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| face-giving | the other-concerned facework strategy used to defend and support another person's need for inclusion
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| avoiding | responding to conflict by withdrawing from open discussion
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| obliging | accommodating or giving in to the wishes of another in a conflict situation
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| compromising | conflict management by negotiating or bargaining; seeking a middle way
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| dominating | competing to win when people's interests conflict
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| integrating | problem solving through open discussion; collaborating for a win-win resolution of conflict
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| emotional expression | managing conflict by disclosure or venting of feelings
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| passive aggressive | making indirect accusations, showing resentment, procrastination, and other behaviors aimed at thwarting another's resolution of conflict
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| third-party help | a method of conflict management in which disputing parties seek the aid of a mediator, arbitrator, or respected neutral party to help them resolve their differences
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| power distance | the way a culture deals with status differences and social hierarchies; the degree to which low-power members accept unequal power as natural
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| mindfulness | recognizing that things are not always what they seem, and therefore seeking multiple perspectives in conflict situations
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Created by:
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