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Face Negotiation

Comm Theory - Face-Negotiation Theory

face the projected image of one's self in a relational situation
facework specific verbal and nonverbal messages that help to maintain and restore face loss, and to uphold and honor face gain
collectivistic culture wherein people identify with a larger group that is responsible for providing care in exchange for group loyalty; we-identity; a high-context culture
individualistic culture wherein people look out for themselves and their immediate families; I-identity; a low-context culture
self-construal self-image; the degree to which people conceive of themselves as relatively autonomous from, or connected to, others
face concern regard for self-face, other-face, or mutual-face
face-restoration the self-concerned facework strategy used to preserve autonomy and defend against loss of personal freedom
face-giving the other-concerned facework strategy used to defend and support another person's need for inclusion
avoiding responding to conflict by withdrawing from open discussion
obliging accommodating or giving in to the wishes of another in a conflict situation
compromising conflict management by negotiating or bargaining; seeking a middle way
dominating competing to win when people's interests conflict
integrating problem solving through open discussion; collaborating for a win-win resolution of conflict
emotional expression managing conflict by disclosure or venting of feelings
passive aggressive making indirect accusations, showing resentment, procrastination, and other behaviors aimed at thwarting another's resolution of conflict
third-party help a method of conflict management in which disputing parties seek the aid of a mediator, arbitrator, or respected neutral party to help them resolve their differences
power distance the way a culture deals with status differences and social hierarchies; the degree to which low-power members accept unequal power as natural
mindfulness recognizing that things are not always what they seem, and therefore seeking multiple perspectives in conflict situations
Created by: moogoogaiboo
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