Comm Theory - Functional Perspective
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| functional perspective | a prescriptive approach that describes & predicts task-group performance when 4 communication functions are fulfilled
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| 4 functions of effective decision making | 1) analysis of the problem, 2) goal setting, 3) identification of alternatives, 4) evaluation of positive & negative characteristics
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| requisite functions | requirements for positive group outcome; 1) analysis of the problem, 2) goal setting, 3) identification of alternatives, 4) evaluation of positive & negative characteristics
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| problem analysis | determining the nature, extent, and cause(s) of the problem facing the group
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| goal setting | establishing criteria by which to judge proposed solutions
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| identifications of alternatives | generation of options to sufficiently solve the problem
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| evaluation of positive & negative characteristics | testing the relative merits of each option against the criteria selected; weighing the benefits and costs
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| functional utterance | an uninterrupted statement of a single member that appears to perform a specific function
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| FOICS | Function Oriented Interaction Coding System; a tool to record and classify the function of utterances during a group's discussion
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| reflective thinking | thinking that favors rational consideration over intuitive hunches or pressure from those with clout
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| discourse ethics | Jurgen Habermas' vision of the ideal speech situation in which diverse participants could rationally reach a consensus on universal ethical standards
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| ideal speech situation | a discourse on ethical accountability in which discussants represent all who will be affected by the decision, pursue discourse in a spirit of seeking the common good, and are committed to finding universal standards
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