Requirements Determination
Quiz yourself by thinking what should be in
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True | show 🗑
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show | All of the key stakeholders must be included in the requirements-gathering process.
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show | 1) Involving all key stakeholders
2) Choosing the way information is collected
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show | 1) Interviews
2) Questionnaires
3) Observation
4) Joint Application Development (JAD) sessions
5) Document Analysis
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show | Most commonly used requirements gathering technique; is generally conducted one-on-one where an interviewer questions the interviewee.
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show | 1) Selecting Interviewees
2) Designing interview questions
3) Preparing for the interview
4) Conducting the interview
5) Post interview follow-up
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Interview Schedule | show 🗑
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show | It is important to include both managers who manage the processes and staff who actually perform the processes to gain both high-level and low-level perspectives on an issue.
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show | 1) Closed-ended questions
2) Open-ended questions
3) Probing questions
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Closed-Ended Questions | show 🗑
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show | ______-_____ _________ are used when an analyst is looking for specific, precise information.
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show | Questions that leave room for elaboration on the part of the interviewee (i.e. - essay questions).
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show | ____-_____ _________ are designed to gather rich information and give the interviewee more control over the information that is revealed during the interview.
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Probing Question | show 🗑
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Probing Questions | show 🗑
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Unstructured Interviews | show 🗑
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show | ____________ __________ are the most challenging interviews to conduct because they require the interviewer to ask open ended questions and probe for important information on the fly.
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show | Specific sets of questions are developed before the interviews; usually consist of more closed ended questions.
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show | 1) Top-down
2) Bottom-up
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show | The interviewer starts with broad, general issues and gradually works toward more specific ones (most common approach).
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Bottom-Up Interview | show 🗑
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Top-down | show 🗑
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False | show 🗑
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show | The first goal for the interviewer when conducting an interview is to build rapport with the interviewee.
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show | It is critical to carefully record all of the information that the interviewee provides.
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True | show 🗑
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Interview Report | show 🗑
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Interview Notes | show 🗑
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Interview Report | show 🗑
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show | An information gathering technique that allows the project team, users, and management to work together to identify requirements for the system; IBM developed this in the 1970's and is often the most useful method for collecting information from users.
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show | Capers Jones claims that JAD can reduce scope creep by 50%.
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JAD | show 🗑
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show | Person who sets the meeting agenda and guides the discussion, but does not join in the discussion as a participant; remains neutral.
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show | Assist the facilitator by recording notes, making copies and so on; often times they use computers and CASE tools to record information from the JAD session.
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JAD | show 🗑
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show | 1) Reluctance to challenge others opinions
2) A few people dominate the discussion
3) Not everyone participates
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show | Type of JAD that tries to overcome traditional group problems by using groupware.
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show | 1)Select participants
2)Design a JAD session
3)Prepare analysts and participants for JAD session
4) Conduct the JAD session
5) Post JAD follow-up report (post session report)
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True | show 🗑
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Ground Rules | show 🗑
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show | 1) Ensures that the group sticks to the agenda
2) Facilitator must help the group understand technical terms & help participants understand specific analysis techniques used.
3) Records the group's input on a public display area (i.e. - whiteboard)
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True | show 🗑
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Post-Session Report | show 🗑
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Questionnaire | show 🗑
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show | ______________ are a common technique with systems intended for use outside the organization (i.e. - customers or vendors) or for systems with business users spread across many geographic locations.
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show | 1) Select questionnaire participants
2) Design good questions
3) Get participants to complete the questionnaire and send it back
4) Complete questionnaire follow-up report.
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show | A subset of people who are representative of an entire group.
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show | You must have a clear understanding of how the information collected from the questionnaire will be analyzed and used.
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Document Analysis | show 🗑
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show | 1) Paper reports
2) Memorandums
3) Policy Manuals
4) User-training Manuals
5) Organization charts
6) Forms
7) UI
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show | The most common indication of when the system needs to be changed is when users create their own forms or add additional information to existing ones.
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Observation | show 🗑
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show | ___________ is a good way to check validity of information gathered from indirect sources such as interviews and questionnaires.
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Observation | show 🗑
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6 Characteristics of Requirements-Gathering Techniques | show 🗑
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Type of Information | show 🗑
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Depth of Information | show 🗑
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show | The range of information and information sources that can be easily collected using the chosen technique.
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Integration of Information | show 🗑
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show | The immediate ___________ __ ___________ is the single most important benefit of JAD.
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User Involvement | show 🗑
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True | show 🗑
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show | Questionnaires, observation, and document analysis are low-cost techniques.
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JAD Sessions | show 🗑
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System Proposal | show 🗑
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show | 1) Table of Contents
2) Executive Summary
3) System request
4) Workplan
5) Feasibility analysis
6) Requirements definition
7) Functional model
8) Structural model
9) Behavioral model
10) Appendices
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show | A summary of all the essential information in the proposal, so a busy executive can read it quickly and decide what parts of the proposal to read in more depth.
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Functional Model | show 🗑
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Structural Model | show 🗑
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Behavioral Model | show 🗑
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Created by:
Jordan.WBL