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Requirements Determination

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
True   show
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show All of the key stakeholders must be included in the requirements-gathering process.  
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show 1) Involving all key stakeholders 2) Choosing the way information is collected  
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show 1) Interviews 2) Questionnaires 3) Observation 4) Joint Application Development (JAD) sessions 5) Document Analysis  
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show Most commonly used requirements gathering technique; is generally conducted one-on-one where an interviewer questions the interviewee.  
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show 1) Selecting Interviewees 2) Designing interview questions 3) Preparing for the interview 4) Conducting the interview 5) Post interview follow-up  
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Interview Schedule   show
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show It is important to include both managers who manage the processes and staff who actually perform the processes to gain both high-level and low-level perspectives on an issue.  
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show 1) Closed-ended questions 2) Open-ended questions 3) Probing questions  
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Closed-Ended Questions   show
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show ______-_____ _________ are used when an analyst is looking for specific, precise information.  
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show Questions that leave room for elaboration on the part of the interviewee (i.e. - essay questions).  
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show ____-_____ _________ are designed to gather rich information and give the interviewee more control over the information that is revealed during the interview.  
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Probing Question   show
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Probing Questions   show
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Unstructured Interviews   show
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show ____________ __________ are the most challenging interviews to conduct because they require the interviewer to ask open ended questions and probe for important information on the fly.  
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show Specific sets of questions are developed before the interviews; usually consist of more closed ended questions.  
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show 1) Top-down 2) Bottom-up  
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show The interviewer starts with broad, general issues and gradually works toward more specific ones (most common approach).  
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Bottom-Up Interview   show
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Top-down   show
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False   show
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show The first goal for the interviewer when conducting an interview is to build rapport with the interviewee.  
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show It is critical to carefully record all of the information that the interviewee provides.  
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True   show
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Interview Report   show
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Interview Notes   show
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Interview Report   show
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show An information gathering technique that allows the project team, users, and management to work together to identify requirements for the system; IBM developed this in the 1970's and is often the most useful method for collecting information from users.  
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show Capers Jones claims that JAD can reduce scope creep by 50%.  
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JAD   show
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show Person who sets the meeting agenda and guides the discussion, but does not join in the discussion as a participant; remains neutral.  
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show Assist the facilitator by recording notes, making copies and so on; often times they use computers and CASE tools to record information from the JAD session.  
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JAD   show
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show 1) Reluctance to challenge others opinions 2) A few people dominate the discussion 3) Not everyone participates  
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show Type of JAD that tries to overcome traditional group problems by using groupware.  
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show 1)Select participants 2)Design a JAD session 3)Prepare analysts and participants for JAD session 4) Conduct the JAD session 5) Post JAD follow-up report (post session report)  
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True   show
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Ground Rules   show
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show 1) Ensures that the group sticks to the agenda 2) Facilitator must help the group understand technical terms & help participants understand specific analysis techniques used. 3) Records the group's input on a public display area (i.e. - whiteboard)  
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True   show
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Post-Session Report   show
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Questionnaire   show
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show ______________ are a common technique with systems intended for use outside the organization (i.e. - customers or vendors) or for systems with business users spread across many geographic locations.  
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show 1) Select questionnaire participants 2) Design good questions 3) Get participants to complete the questionnaire and send it back 4) Complete questionnaire follow-up report.  
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show A subset of people who are representative of an entire group.  
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show You must have a clear understanding of how the information collected from the questionnaire will be analyzed and used.  
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Document Analysis   show
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show 1) Paper reports 2) Memorandums 3) Policy Manuals 4) User-training Manuals 5) Organization charts 6) Forms 7) UI  
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show The most common indication of when the system needs to be changed is when users create their own forms or add additional information to existing ones.  
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Observation   show
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show ___________ is a good way to check validity of information gathered from indirect sources such as interviews and questionnaires.  
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Observation   show
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6 Characteristics of Requirements-Gathering Techniques   show
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Type of Information   show
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Depth of Information   show
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show The range of information and information sources that can be easily collected using the chosen technique.  
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Integration of Information   show
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show The immediate ___________ __ ___________ is the single most important benefit of JAD.  
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User Involvement   show
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True   show
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show Questionnaires, observation, and document analysis are low-cost techniques.  
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JAD Sessions   show
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System Proposal   show
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show 1) Table of Contents 2) Executive Summary 3) System request 4) Workplan 5) Feasibility analysis 6) Requirements definition 7) Functional model 8) Structural model 9) Behavioral model 10) Appendices  
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show A summary of all the essential information in the proposal, so a busy executive can read it quickly and decide what parts of the proposal to read in more depth.  
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Functional Model   show
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Structural Model   show
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Behavioral Model   show
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