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Requirements Determination

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Term
Definition
True   show
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show All of the key stakeholders must be included in the requirements-gathering process.  
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2 Challenges of Requirements Gathering   show
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5 Requirements Gathering Techniques   show
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show Most commonly used requirements gathering technique; is generally conducted one-on-one where an interviewer questions the interviewee.  
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show 1) Selecting Interviewees 2) Designing interview questions 3) Preparing for the interview 4) Conducting the interview 5) Post interview follow-up  
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show List of all of the people who will be interviewed, when, and for what purpose; can be an informal list that is used to help set up meeting times, or a formal list that is incorporated into the workplan.  
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True   show
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show 1) Closed-ended questions 2) Open-ended questions 3) Probing questions  
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Closed-Ended Questions   show
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show ______-_____ _________ are used when an analyst is looking for specific, precise information.  
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Open-ended Questions   show
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show ____-_____ _________ are designed to gather rich information and give the interviewee more control over the information that is revealed during the interview.  
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show Questions that follow-up on what has just been discussed in order to learn more, and they are often used when the interviewer is unclear about an interviewee's answer.  
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show _______ _________ encourage the interviewee to expand on, or to confirm information from a previous response, and they signal that the interviewer is listening and is interested in the topic under discussion.  
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show Interviews that seek broad and roughly defined information.  
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Unstructured Interviews   show
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show Specific sets of questions are developed before the interviews; usually consist of more closed ended questions.  
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show 1) Top-down 2) Bottom-up  
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Top-Down Interview   show
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Bottom-Up Interview   show
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show The ___-____ approach enables the interviewee to raise a set of big picture issues before becoming enmeshed in details, so that the interviewer is less likely to miss important issues.  
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False   show
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show The first goal for the interviewer when conducting an interview is to build rapport with the interviewee.  
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show It is critical to carefully record all of the information that the interviewee provides.  
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show One good strategy to increase understanding during an interview is to periodically summarize the key points that the interviewee is communicating.  
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show A report that describes the information from the interview.  
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show Information that was collected over the course of the interview and is summarized in a useful format.  
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Interview Report   show
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Joint Application Development (JAD)   show
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show Capers Jones claims that JAD can reduce scope creep by 50%.  
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JAD   show
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Facilitator   show
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Scribes   show
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show Most ___ sessions take place in a specially prepared meeting room, away from the participant's offices so that they are not interrupted.  
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JAD Suffers From 3 Problems Associated with Groups   show
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show Type of JAD that tries to overcome traditional group problems by using groupware.  
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show 1)Select participants 2)Design a JAD session 3)Prepare analysts and participants for JAD session 4) Conduct the JAD session 5) Post JAD follow-up report (post session report)  
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True   show
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show Define appropriate behavior; include following the schedule, respecting others opinions, accepting disagreement, and ensuring only one person talks at a time.  
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3 Key Functions of the JAD Facilitator   show
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True   show
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Post-Session Report   show
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Questionnaire   show
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show ______________ are a common technique with systems intended for use outside the organization (i.e. - customers or vendors) or for systems with business users spread across many geographic locations.  
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show 1) Select questionnaire participants 2) Design good questions 3) Get participants to complete the questionnaire and send it back 4) Complete questionnaire follow-up report.  
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Sample   show
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True   show
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show Used to understand as-is system; involves analyzing and reviewing the documentation and examining the system itself.  
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7 Common Helpful Documents   show
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show The most common indication of when the system needs to be changed is when users create their own forms or add additional information to existing ones.  
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show The act of watching processes being performed, is a powerful tool for gathering information about the as-is system because it enables the analyst to see the reality of a situation, rather than listening to others describe it in interviews or JAD sessions.  
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show ___________ is a good way to check validity of information gathered from indirect sources such as interviews and questionnaires.  
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Observation   show
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6 Characteristics of Requirements-Gathering Techniques   show
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show The extent to which a requirements-gathering technique is suited for a particular analysis process.  
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show How rich and detailed the information is that the technique usually produces and the extent to which the technique is useful for obtaining not only facts and opinions, but also an understanding of why those facts and opinions exist.  
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show The range of information and information sources that can be easily collected using the chosen technique.  
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Integration of Information   show
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show The immediate ___________ __ ___________ is the single most important benefit of JAD.  
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show The amount of time and energy the intended users of the new system must devote to the analysis process.  
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show As users become more involved in the analysis process, the greater the chance of success increases.  
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True   show
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JAD Sessions   show
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show The ______ ________ brings together into a single comprehensive document the material created during planning and analysis.  
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show 1) Table of Contents 2) Executive Summary 3) System request 4) Workplan 5) Feasibility analysis 6) Requirements definition 7) Functional model 8) Structural model 9) Behavioral model 10) Appendices  
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Executive Summary   show
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Functional Model   show
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show A set of CRC cards, class diagram, and object diagrams that describe the structural aspects of the to-be system.  
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show A set of sequence diagrams, communication diagrams, behavioral state machines, and a CRUDE matrix that describe the internal behavior of the to-be system.  
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