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OB Exam 2

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Question
Answer
Job Evalutation   show
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show A reward system in which team members earn bonuses for reducing costs and increasing labor efficiency in their work process.  
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show A reward system that encourages employees to buy stock in the company.  
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Stock Options   show
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Profit Sharing Plans   show
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show A reward system that pays bonuses for improved results on a composite of financial, customer, internal process, and employee factors.  
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Job Design   show
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show The result of division of labor in which each job includes a subset of the tasks required to complete the product or service.  
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show Involves a systematically partitioning work into its smallest elements and standardizing tasks to achieve maximum efficiency.  
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show Herzberg's theory stating that employees are primarily motivated by growth and esteem needs, not by lower-level needs.  
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Job Characteristics Model   show
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show The extent to which employees must use different skills and talents to perform tasks within their job.  
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Task Identity   show
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Task Significance   show
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show The degree to which a job gives employees the freedom, independence, and discretion to schedule their work and determine the procedures used in completing it.  
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Job Rotation   show
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Job Enlargement   show
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show Giving employees more responsibility for scheduling, coordinating, and planning their own work.  
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Empowerment   show
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show The process of influencing oneself to establish the self-direction and self-motivation needed to perform a task.  
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show Talking to ourselves about our own thoughts or actions for the purpose of increasing our self-confidence and navigating through decisions in a future event.  
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show Mentally practicing a task and visualizing its successful completion.  
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Stress   show
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General Adaptation Syndrome   show
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show The causes of stress, including any environmental conditions that place a physical or emotional demand on the person.  
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Psychological Harassment   show
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show Unwelcome conduct of a sexual nature that detrimentally affects the work environment or leads to adverse job-related consequences for its victims.  
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show Incongruity or incompatibility of expectations associated with a person's role.  
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Role Ambiguity   show
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show The capability of individuals to cope successfully in the face of significant change, adversity, or risk.  
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show A person who is highly involved in work, feels compelled to work, and has a low enjoyment of work.  
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show A behavior pattern associated with people having premature coronary heart disease; Type A's tend to be impatient, lose their temper, talk rapidly, and interrupt others.  
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Job Burnout   show
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show Counseling services that help employees overcome personal or organizational stressors and adopt more effective coping mechanisms.  
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show The division of labor and the patterns of coordination, communication, work flow and formal power that direct organizational activities.  
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show The number of people directly reporting to the next level in the organizational hierarchy.  
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Centralization   show
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Formalization   show
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Mechanistic Structure   show
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show An organizational structure with a wide span of control, with little formalization, and decentralized decision making.  
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Functional Structure   show
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Divisional Structure   show
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show A type of departmentalization that overlays two organizational forms in order to leverage the benefits of both.  
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show A type of departmentalization with a flat hierarchy and relatively little formalization, consisting of self-directed work teams responsible for various work processes.  
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Network Structure   show
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Virtual Corporations   show
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Organizational Strategy   show
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Organizational Culture   show
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Artifacts   show
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show The programmed routines of daily organizational life that dramatize the organization's culture.  
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show Planned and usually dramatic displays of organizational culture, conducted specifically for the benefit of an audience.  
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show An organizational culture in which employees focus on the changing needs of customers and other stakeholders, and support initiatives to keep pace with those changes.  
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show A diagnosis of cultural relations between companies prior to a merger and a determination to the extent to which cultural clashes are likely to occur.  
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Organizational Socialization   show
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show Perceived discrepancies between pre-employment expectations and on-the-job reality.  
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show The process of giving job applicants a balance of positive and negative information about the job and work context.  
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