Interpersonal Comm Ch 11
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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a conflict strategy in which one person attacks "below the belt" - uses insults that hurt | beltlining
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a style that is in the middle, each person wins some and loses some. | compromising style
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a style that represents great concern for your needs and ignores the other person's needs--a win-lose situation | competing style
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a style in which your concern is with both your own and the other person's needs--a win-win situation | collaborating style
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strategies that attack a person's positive or negative face; such as criticizing or making demands on their time | face-attacking strategies
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strategies that support and confirm a person's positive or negative face | face-enhancing strategies
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unproductive conflict strategies (such as crying)that literally silence your opponent. | silencers
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a strategy in which an individual refuses to discuss the conflict or to listen to the other person | non-negotiation
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a strategy of storing up grievance as if in a sack, holding them until they are dumped onto the other person | gunnysacking
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a method of arguing in which one person attacks the other person's self-concept | verbal aggressiveness
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your willingness to argue for a point of view, to speak your mind | argumentativeness
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a strategy in which you take mental or physical flight from the actual conflict | avoidance
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conflicts that center on objects, events or other persons | content conflict
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conflicts that center on individuals and their interaction with each other | relationship conflict
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
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Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
Kirkster
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