Kelly & Steve Chapters 4&8
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| show | an intense reaction to an event that involves interpreting event meaning, becoming physiologically aroused, labeling the experience as emotional, managing reactions and communicating through emotional displays and disclosures.
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| 5 Features of Emotion | show 🗑
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| Emotion-sharing: | show 🗑
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| 75&95 | show 🗑
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| Emotional Contagion | show 🗑
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| show | _______ ______ can lead to emotion contagion.
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| show | short-term emotional reactions to events that generate only limited arousal; they typically don’t trigger attempts to manage their experience or expression.
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| Feelings | show 🗑
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| show | low-intensity states – boredom, contentment, grouchy, serenity – that aren’t caused by particular events and typically last longer than feelings or emotions.
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| Moods | show 🗑
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| Primary Emotions | show 🗑
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| Surprise, joy, disgust, anger, fear, sadness | show 🗑
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| show | Amazement
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| The high-intensity counterpart of joy is | show 🗑
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| The high-intensity counterpart of disgust is | show 🗑
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| show | Rage
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| show | Terror
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| show | Grief
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| show | Results when in some situations an event can trigger 2+ primary emotions simultaneously.
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| Shame, Sad love | show 🗑
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| 9 | show 🗑
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| show | sexual passion, amusement, sorrow, anger, fear, perseverance, disgust, wonder and serenity are
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| Class | show 🗑
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| show | Difference in gender accounts for __% in reported life happiness.
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| show | Population density is/is not a predictor of happiness.
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| Are, aren't | show 🗑
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| Display Rule | show 🗑
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| Display Rules | show 🗑
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| show | Across cultures, m/w report experiencing more sadness, fear, shame and guild than men, while m/w report feeling more anger and other hostile emotions.
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| IP relationships | show 🗑
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| show | M/w are more likely than m/w to express emotions that support relationships and suppress emotions that assert their own interests over another’s
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| show | High/low extraversion ppl focus more on positive events than negative, rate themselves as better able to manage stress, & are more skilled at managing emotional comm.
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| show | Ppl high/low in agreeableness report being happier in general, better able to manage stress, & are rate by their peers as having superior emotion mgmt skills.
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| Negative | show 🗑
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| show | High/Low-neurotic ppl describe themselves as less skilled at emotional comm, report more frequent negative emotions.
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| show | The 3 emotional states (sadness, anger, anxiety) are tied to 3 extreme irrational beliefs:
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| Rational Emotional Behavior Therapy (REBT) | show 🗑
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| Ellis's 5 Steps | show 🗑
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| Impulse Control | show 🗑
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| 3 | show 🗑
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| 30 | show 🗑
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| True | show 🗑
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| Higher | show 🗑
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| Critical Skill | show 🗑
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| show | the ability to constructively manage emotions.
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| Emotional Intelligence | show 🗑
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| 4 Skills Possessed by Ppl w/ High Emotional Intelligence | show 🗑
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| show | ppl with high _______ _____ are more likely to inspire followers, be perceived as having integrity. They’re less likely to bully ppl or use violence to get what they want, and find it easier to forgive relational partners who have wronged them.
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| Emotion Management | show 🗑
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| Emotion Management | show 🗑
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| show | Do emotions naturally trigger attempts to manage them?
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| show | The 2 most common ways ppl manage emotions after they've occurred are:
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| Suppress | show 🗑
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| show | most widely practiced strategy for managing unavoidable & unwanted emotions.
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| Suppression | show 🗑
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| Venting | show 🗑
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| show | staying away from ppl, places or activities that you know will provoke emotions you don’t want to experience
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| Encounter Structuring | show 🗑
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| show | intentionally devoting your attention only to aspects of an event/encounter that you know will not provoke an undesired emotion.
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| Deactivation | show 🗑
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| Encounter avoidance, encounter structuring, attention focus, deactivation | show 🗑
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| show | Which strategy for preventing emotions can trigger deep depression?
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| Reappraisal | show 🗑
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| Reappraisal | show 🗑
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| show | Reappraisal is effective if employed _____ a full-blown emotional reaction commences.
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| Occurred | show 🗑
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| show | people who are most effective at managing their emotional comm report _______ as their primary strategy.
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| show | The 2 steps of Reappraisal are:
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| show | What are the 2 reasons why we're more likely to inappropriately express our emotions online?
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| show | we don’t interact w/ others in real time, instead exchange messages that are read and responded to at later points. We choose when and if we want to view the responses to our messages.
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| show | ___________ predisposes us to openly express emotions that we would otherwise conceal if we knew the response would be immediate.
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| Invisibility | show 🗑
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| Feedback | show 🗑
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| Empathy | show 🗑
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| show | a negative primary emotion that occurs when you’re blocked or interrupted from attaining an important goal by what you see as the improper action of an external agent.
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| Anger | show 🗑
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| Yes | show 🗑
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| show | The average person is mild-moderately angry anywhere from several times a day to _____ ____ __ _____.
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| Destructive potential | show 🗑
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| show | The most intense and potentially destructive emotion.
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| Angry | show 🗑
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| Suppression | show 🗑
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| Physical and mental problems | show 🗑
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| show | a persistent state of simmering or barely suppressed anger and constant negative thinking.
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| show | _____ _____ have thoughts dominated by the negative.
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| show | What types of ppl are more likely than others to believe that human nature is innately evil and most ppl are immoral, selfish, exploitative, & manipulative.
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| Chronic Hostiles | show 🗑
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| Catharsis | show 🗑
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| show | The engineer study on catharsis found that recently fired employees became more/less angry when venting anger ab the company?
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| Jefferson Strategy | show 🗑
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| show | What strategy is effective b/c it creates a delay between the trigger event/accompanying arousal and your comm response?
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| show | What strategy helps you comm in a less extreme way?
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| Passion | show 🗑
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| Passion | show 🗑
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| Grief | show 🗑
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| Emotion-sharing | show 🗑
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| Emotion-sharing | show 🗑
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| Emotions, feelings | show 🗑
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| Stress-related disorders like chronic anxiety or depression. | show 🗑
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| Supportive Communication | show 🗑
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| Supportive Communication | show 🗑
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| show | What convey sincere expressions of sympathy, condolence, concern for the other person, and encouragement to express emotions?
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| show | What tell a person how they should feel or indicate that the indv is somehow inadequate or blameworthy?
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| 7 Suggestions for Improving your Supportive Comm | show 🗑
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| Items measuring chronic hostility | show 🗑
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| show | -It’s hard to not blow up at ppl, they’re always screwing up.
- I get furious just thinking ab how inconsiderate most ppl are.
- Most ppl are manipulative and truly sicken me
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| show | Whose approach to conflict involves demanding others do what she wants, then verbally abusing them if they don’t do so?
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| show | Chua attributes her behavior to her ________ but research says that’s not true
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| All | show 🗑
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| show | The words ppl commonly associate w/ IP conflict are?
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| show | We like to think of conflict as what?
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| False | show 🗑
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| show | T/F Conflict is a normal part of all relationships?
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| show | People report having how many conflicts on average a week?
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| Almost anything | show 🗑
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| show | Who can get into a conflict?
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| Know each other | show 🗑
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| Conflict | show 🗑
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| 1. Conflict begins w/ perception. 2. Conflict involves clashes in goals or behaviors. 3. Conflict is a process. 4. Conflict is dynamic. | show 🗑
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| show | What shape how our conflicts unfold?
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| show | T/F we blame ourselves more than other during conflicts?
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| how you handle conflict with someone will have consequences for your future interactions and relationship with that person. | show 🗑
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| show | Is conflict is predictable?
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| 66.4% | show 🗑
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| Kitchen Sinking | show 🗑
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| Close relationship | show 🗑
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| Contact, interaction | show 🗑
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| show | What 3 issues do conflicts in close relationships arise from?
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| Patterns | show 🗑
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| The differences at hand | show 🗑
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| show | - Happy couples remain motivated to behave in ways guaranteed to keep them happy, & b/c _________, they’re more likely to work together to resolve conflict.
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| Dissatisfied | show 🗑
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| Communication | show 🗑
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| show | Conflicts with who are guaranteed to be intense emotionally draining experiences?
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| Future | show 🗑
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| Power | show 🗑
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| show | What determines how partners relate to one another, who controls relationship decisions, and whose goals will prevail during conflicts?
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| show | T/F Power is present in most IP encounters/relationships.
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| Complementary Relationships | show 🗑
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| show | result from balanced power in the relationship.
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| Dyadic Power Theory | show 🗑
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| show | What theory says that b/c ppl w/ moderate power have limited power, they can’t always be sure they’re going to get their way so they feel the need to wield power in noticeable ways.
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| Moderate | show 🗑
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| True | show 🗑
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| show | What are the heart of most conflicts?
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| show | During what do ppl struggle to see whose goals will prevail, and they wield whatever power they have to pursue their own goals.
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| A form of power currency. | show 🗑
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| show | a resource that other people value.
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| Resource Currency | show 🗑
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| Expertise Currency | show 🗑
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| show | a person who is linked with a network of friends
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| show | Beauty, intelligence, charisma, comm skill, sense of humor, smart – characteristics that people consider desirable.
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| show | Acquired when share a close bond with someone that no one else has, willingness for someone to do you a favor.
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| False, they differ | show 🗑
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| show | People are granted power based on the currencies they possess and the degree to which what?
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| Resource currency | show 🗑
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| False, wealth is envied but unusual power is not granted to those who are wealthy. | show 🗑
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| show | Cultures differ in degree ppl view the unequal distribution of power as acceptable, know as what?
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| show | The degree to which ppl view the unequal distribution of power as acceptable.
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| show | In high/low power-distance cultures is it considered normal/desirable for ppl of different social/professional status to be widely separate in terms of their power?
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| show | In high/low power-distance cultures do ppl in high-status positions strive to minimize the differences btw themselves and lower-status persons >> high-status positions interact w/ low-status positions in an = fashion?
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| show | Does power-distance influence how people deal with conflict?
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| Families | show 🗑
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| show | The value of "respeto" in Mexican culture emphasizes what?
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| show | Through what have men used cultural practices to maintain their societal, political & econ power?
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| show | What are the 4 pillars of gender equality according to the World Econ Forum's 2012 report?
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| 93%, 96% | show 🗑
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| Economic & Political | show 🗑
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| show | What nations are the most gender equal?
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| 19th, 20th | show 🗑
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| 40th, 36th | show 🗑
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| Avoidance, Accommodation, Competition, Reactivity, & Collaboration | show 🗑
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| show | Ignoring conflict, pretend it’s not happening or communicating indirectly ab the situation.
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| show | one person abandons his or her own goals and agrees to the desires of the other person.
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| Avoidance | show 🗑
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| show | When a person avoids a conflict by changing the topic or joking ab it.
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| Avoidance | show 🗑
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| show | communicating in a negative fashion and abandoning the encounter by physically leaving the scene or refusing to interact further.
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| Avoidance | show 🗑
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| Cumulative annoyance & pseudo-conflict | show 🗑
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| Pseudo Conflict | show 🗑
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| Cumulative Annoyance | show 🗑
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| show | Avoidance can be a wise choice for managing conflict in situations where what?
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| show | What approach to handling conflict is motivated to be used by negative thoughts/beliefs, including desire to control, willingness to hurt others in order to gain, and a lack of respect for others.
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| show | People are less likely to choose a competitive approach to handling conflict when they're in a conflict w/ someone who?
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| That they don't respect you | show 🗑
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| Defensive | show 🗑
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| Defensive Communication | show 🗑
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| show | The biggest risk of competition is what?
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| show | What is a dramatic rise in emotional intensity and increasingly negative & aggressive comm?
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| show | If ppl in conf both choose competition & won’t back down, what is guaranteed?
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| show | When ppl choose to handle conf by not pursuing any conf related goals at all, communicating instead in an emotionally explosive/negative way.
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| show | What approach to handling conflict is characterized by accusations of mistrust, yelling, crying, verbal or physical abuse?
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| Collaboration | show 🗑
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| show | A collaborative approach to handling conflict often approaches what?
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| show | What is the most constructive approach to handling conflict?
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| show | You're most likely to use collaboration with people that you...?
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| show | People who use what approach to conflict feel more trust, commitment, & overall satisfaction w/ their relationships.
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| show | These are the 4 steps for what?
1. Attack problems not ppl
2. Focus on common interests and long-term goals
3. Create options before arriving at decisions
4. Critically evaluate your solution.
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| show | T/F Many men & women have little experience in constructively pursuing their goals during a dispute.
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| Strength/manliness | show 🗑
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| show | What is the strongest factor influencing your conflict approach?
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| Collectivistic | show 🗑
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| show | Ppl from ______ cultures feel comfortable agreeing to disagree & don’t see clashes as personal affronts >> more likely to compete, react, or collaborate.
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| show | Collectivists/Individualists may prefer to have a 3rd person mediate conflict?
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| show | Collectivists/Individualists often separate conflicts from ppl?
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| show | an extreme form of accommodation, “when a man takes your coat, offer him your shirt as well”.
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| show | Those practicing what believe in a moral obligation to behave in a selfless/self-sacrificing way? >> in IP conf, this means discovering what the other person needs, then aiding them in attaining these goals, even if it means sacrificing your own.
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| True | show 🗑
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| Religion | show 🗑
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| 2/3 or 61.2% | show 🗑
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| Text-messaging | show 🗑
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| show | College students reported choosing mediated channels rather than face-to-face b/c of what?
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| show | During a conflict through what are ppl are more likely to prioritize their own goals, minimize partner’s goals, & use hostile personal attacks in pursuit of their own goals?
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| show | What is the most important step in managing conflict constructively?
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| show | Why is taking the encounter offline the most important step in managing conflict constructively?
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| show | What are these?
1. Wait and reread.
2. Assume the best & watch out for the worst.
3. Seek outside counsel.
4. Weigh your options carefully.
5. Communicate competently.
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| show | What are the 5 short-term conflict resolutions?
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| Separation | show 🗑
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| Domination | show 🗑
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| show | Win-lose situations often result from what kind of short-term resolution?
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| show | What is the strongest predictor of domination?
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| Domination | show 🗑
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| show | both parties change goals to make them compatible.
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| show | Compromise results from what type of conflict approach?
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| show | T/F Compromise can foster mutual resentment & regret.
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| show | the 2 sides preserve & attain their goals by developing a creative solution to their problem creating a win-win solution.
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| Integrative Agreements | show 🗑
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| show | ppl agreeing to change the basic rules or understandings that govern their relationship to prevent further conflict.
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| Structural Improvements | show 🗑
|
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| show | What short-term conflict resolution is only likely to occur when ppl involved control their negative emotions & handle the conflict collaboratively.
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| show | People using what approach to conflict tend to generally generate positive long-term outcomes?
🗑
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||||
| show | Ppl using what conflict approach tend to resolve confs, report higher relationship satisfaction, & experience shorter & fewer disputes?
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|
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| Our own minds | show 🗑
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| Unfolding | show 🗑
|
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| show | In only __% of cases did respondents attribute cooperativeness to their partners & uncooperativeness to themselves. >> __% of fights think other person is uncooperative.
🗑
|
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| Sudden Death Statements | show 🗑
|
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| Dirty Secrets | show 🗑
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| Serial Arguments | show 🗑
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| Deep disagreements | show 🗑
|
||||
| show | What occur over time, and consist of cycles in which things “heat up” & then lapse back into temporary state of truce >> during “quiet” periods, indvs = more likely to think ab the conf., attempt repair the relationship, cope w/ stress from recent fight?
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| Romantic/family | show 🗑
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| True | show 🗑
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||||
| show | when a partner in a relationship demands their goals be met, and the other partner responds by w/drawing from the encounter.
🗑
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| Physical Violence | show 🗑
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| show | __% women & __% men reported they’d been physically assaulted during conflicts.
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|
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| show | _% women & _% men reported committing a violent act during conf. w/ their spouse in the preceding year.
🗑
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| 50% lesbians, 30-40% gays | show 🗑
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| Chilling Effect | show 🗑
|
||||
| show | Malaysia, Panama, Guatemala, Philippines, Mexico, Venezuela, China are examples of what level power-distance?
🗑
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||||
| show | Spain, Pakistan, Italy, South Africa, Hungary, Jamaica, USA are examples of what level power-distance?
🗑
|
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| Low-Power Distance | show 🗑
|
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| Cognitive | show 🗑
|
||||
| show | What is the #1 emotion expressed by women?
🗑
|
||||
| Moods | show 🗑
|
||||
| show | Moods, feelings, emotions - which one typically lasts the longest?
🗑
|
||||
| show | Passion is harder to experience in a relationship for someone who is high/low maintenance?
🗑
|
||||
| show | ______ is coupled w/ feelings of excitement, amazement, & sexual attraction.
🗑
|
||||
| show | The Cocker-Spaniel chasing it's tail example is an example of what?
🗑
|
||||
| show | T/F within long-term relationships, you'll feel more passion towards others than you do your partner?
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||||
| show | When Steve's friend said he was thinking ab killing himself, Steve said "I've been there too," >> this is an example of what?
🗑
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| Low self-esteem | show 🗑
|
||||
| show | A protective reaction to a perceived threat to valued relationship.
🗑
|
||||
| show | What is the biggest perceived threat for a person in their relationship?
🗑
|
||||
| show | When your perceptual lens is off, you jump to the worst scenarios.
🗑
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| show | Jumping straight to thinking we'll get divorced and I'll have to go back out on the market is an example of what?
🗑
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| Cognitive, behavioral, emotional | show 🗑
|
||||
| show | Dimension of jealousy consisting of thoughts, worries, suspicions about "ex".
🗑
|
||||
| Behavioral Jealousy | show 🗑
|
||||
| show | Stalking is an outcome of what dimension of jealousy?
🗑
|
||||
| Emotional Jealousy | show 🗑
|
||||
| show | Kelly's ugly cry reaction when she found "the book" is an example of what dimension of jealousy?
🗑
|
||||
| 1) Issue must be self-defining (top 3 central issues to how you see yourself) 2) There must be a discrepancy between self and "ideal-self" for this issue. | show 🗑
|
||||
| Selective-ignoring, self-bolstering, self-reliance | show 🗑
|
||||
| show | What strategy for managing jealousy is the worst?
🗑
|
||||
| show | What strategy for managing jealousy is the best?
🗑
|
||||
| show | continue current activities & "stay cool"
🗑
|
||||
| Self-Bolstering | show 🗑
|
||||
| Selective-Ignoring | show 🗑
|
||||
| Self-Bolstering | show 🗑
|
||||
| show | What theory says relationships are an economic exchange of resources?
🗑
|
||||
| show | 6 Root Assumptions About Relationships are:
1) Interdependence
2) Profitable
3) Reciprocate rewards
4) Variety of rewards
5) Perception of valued resource
6) Distribution of valued resources is rarely even.
🗑
|
||||
| show | Outcomes, Comparison Level, & Comparison Level Alternatives are characteristics of what Theory?
🗑
|
||||
| show | Perceived reward/loss ratio.
🗑
|
||||
| Comparison Level | show 🗑
|
||||
| Comparison Level for Alternatives | show 🗑
|
||||
| True | show 🗑
|
||||
| show | Relationship satisfaction is determined by comparing ______ to ______.
🗑
|
||||
| show | Comparing outcomes to comparison level determines what?
🗑
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| show | Relationship stability is determined by comparing ______ to _____.
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| Relationship Stability | show 🗑
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| Happy & stable | show 🗑
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| show | If CL > O > CLalt
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| show | If CLalt > O > CL
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| Unhappy & unstable | show 🗑
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| Go Stay | show 🗑
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| The Principle of Least Interest.= | show 🗑
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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