Kelly & Steve Chapters 4&8
Help!
|
|
||||
|---|---|---|---|---|---|
| Emotion | an intense reaction to an event that involves interpreting event meaning, becoming physiologically aroused, labeling the experience as emotional, managing reactions and communicating through emotional displays and disclosures.
🗑
|
||||
| 5 Features of Emotion | 1. It's reactive, triggered by our perception of outside events.
2. Involves physiological arousal.
3. Must be aware of it
4. How we experience/express emotions is constrained by norms.
5. The choices you make regarding emotion mgmt are reflected outw
🗑
|
||||
| Emotion-sharing: | disclosing your emotions to others.
🗑
|
||||
| 75&95 | people share between __-__% of their emotional experiences.
🗑
|
||||
| Emotional Contagion | the rapid spreading of emotion from person to person, such as anger running through a mob.
🗑
|
||||
| Emotion Sharing | _______ ______ can lead to emotion contagion.
🗑
|
||||
| Feelings | short-term emotional reactions to events that generate only limited arousal; they typically don’t trigger attempts to manage their experience or expression.
🗑
|
||||
| Feelings | They’re like “small emotions” and commonly include: gratitude, concern, pleasure, relief, resentment.
🗑
|
||||
| Moods | low-intensity states – boredom, contentment, grouchy, serenity – that aren’t caused by particular events and typically last longer than feelings or emotions.
🗑
|
||||
| Moods | ______ powerfully influence our perception and IPC.
🗑
|
||||
| Primary Emotions | emotions that involve unique and consistent behavioral displays across cultures >> joy, disgust, anger, fear, & sadness.
🗑
|
||||
| Surprise, joy, disgust, anger, fear, sadness | 6 primary emotions
🗑
|
||||
| The high-intensity counterpart of surprise is | Amazement
🗑
|
||||
| The high-intensity counterpart of joy is | Ecstasy
🗑
|
||||
| The high-intensity counterpart of disgust is | Loathing
🗑
|
||||
| The high-intensity counterpart of anger is | Rage
🗑
|
||||
| The high-intensity counterpart of fear is | Terror
🗑
|
||||
| The high-intensity counterpart of sadness is | Grief
🗑
|
||||
| Blended Emotions | Results when in some situations an event can trigger 2+ primary emotions simultaneously.
🗑
|
||||
| Shame, Sad love | In Chinese culture ______ and ____ _____ are considered primary emotions.
🗑
|
||||
| 9 | Hindu has ___ primary emotions.
🗑
|
||||
| 9 Hindu primary emotions | sexual passion, amusement, sorrow, anger, fear, perseverance, disgust, wonder and serenity are
🗑
|
||||
| Class | _____ is the most common cultural fence believed to divide the happy from the unhappy.
🗑
|
||||
| <1 | Difference in gender accounts for __% in reported life happiness.
🗑
|
||||
| Is not | Population density is/is not a predictor of happiness.
🗑
|
||||
| Are, aren't | People who are/aren't religious are more likely to report being happy/satisfied w/ life than those who are/aren't religious.
🗑
|
||||
| Display Rule | cultural norms ab which forms of emotion management and comm are socially desirable and appropriate.
🗑
|
||||
| Display Rules | _____ _____ powerfully shape how we ea/ comm our emotional experience to others.
🗑
|
||||
| Women, men | Across cultures, m/w report experiencing more sadness, fear, shame and guild than men, while m/w report feeling more anger and other hostile emotions.
🗑
|
||||
| IP relationships | In Western cultures, gender differences in emotion derive in part from difference in how men/women orient to _______ ________.
🗑
|
||||
| Women, men | M/w are more likely than m/w to express emotions that support relationships and suppress emotions that assert their own interests over another’s
🗑
|
||||
| High | High/low extraversion ppl focus more on positive events than negative, rate themselves as better able to manage stress, & are more skilled at managing emotional comm.
🗑
|
||||
| High | Ppl high/low in agreeableness report being happier in general, better able to manage stress, & are rate by their peers as having superior emotion mgmt skills.
🗑
|
||||
| Negative | High-neurotic ppl focus their attention primarily on _______ events.
🗑
|
||||
| High | High/Low-neurotic ppl describe themselves as less skilled at emotional comm, report more frequent negative emotions.
🗑
|
||||
| 1. I must be outstandingly competent or I am worthless.” 2. “Others must treat me considerately or they are absolutely rotten.” 3. “The world should always give me happiness or I will die.” | The 3 emotional states (sadness, anger, anxiety) are tied to 3 extreme irrational beliefs:
🗑
|
||||
| Rational Emotional Behavior Therapy (REBT) | this was developed as a way for therapists to help neurotic patients systematically purge themselves of such beliefs.
🗑
|
||||
| Ellis's 5 Steps | 1. Cal to mind common situations leading you to be upset.
2. Identify irrational beliefs
3. Consider the consequences that you suffer.
4. Critically challenge these beliefs.
5. Identify more accurate/realistic beliefs ab yourself.
🗑
|
||||
| Impulse Control | the ability to manage one’s emotional arousal, excitement and desire.
🗑
|
||||
| 3 | Most kids ate the treat in less than how many minutes?
🗑
|
||||
| 30 | __% of kids resisted.
🗑
|
||||
| True | T/F Children who waited to eat the treat were more able to cope w/ stress, less likely to have emotional outbursts when frustrated, better able to deal w/ temptations, and had closer, more stable friendships than those who hadn’t waited.
🗑
|
||||
| Higher | Kids who waited to eat the treat had higher/lower SAT scores.
🗑
|
||||
| Critical Skill | Was a powerful predictor of long-term personal & IPC outcomes b/c it taps ______ ______: the ability to constructively manage emotions.
🗑
|
||||
| Critical Skill | the ability to constructively manage emotions.
🗑
|
||||
| Emotional Intelligence | the ability to interpret emotions accurately and use this info to manage emotions, comm them competently, and solve relationship problems.
🗑
|
||||
| 4 Skills Possessed by Ppl w/ High Emotional Intelligence | 1.Acute understanding of their own emotions
2.Ability to see things from other’s perspective
3.Aptitude for constructively managing their own emotions
4.Capacity for harnessing their emotional states in ways that create competent decision making.
🗑
|
||||
| Emotional Intelligence | ppl with high _______ _____ are more likely to inspire followers, be perceived as having integrity. They’re less likely to bully ppl or use violence to get what they want, and find it easier to forgive relational partners who have wronged them.
🗑
|
||||
| Emotion Management | ____ ____ is the most important skill of those comprising emotional intelligence.
🗑
|
||||
| Emotion Management | involves attempts to influence which emotions you have, when you have them, and how you experience and express them.
🗑
|
||||
| Yes | Do emotions naturally trigger attempts to manage them?
🗑
|
||||
| Suppression, Venting | The 2 most common ways ppl manage emotions after they've occurred are:
🗑
|
||||
| Suppress | The desire to _______ stems from recognition that feeling, thinking and openly communicating certain emotions would be relationally, socially or culturally inappropriate.
🗑
|
||||
| Suppression | most widely practiced strategy for managing unavoidable & unwanted emotions.
🗑
|
||||
| Suppression | ______ is only marginally effective b/c you’re trying to modify intense arousal you’re already experiencing.
🗑
|
||||
| Venting | allowing emotions to dominate our thoughts and explosively expressing them.
🗑
|
||||
| Encounter Avoidance | staying away from ppl, places or activities that you know will provoke emotions you don’t want to experience
🗑
|
||||
| Encounter Structuring | intentionally avoiding specific topics that you know will provoke unwanted emotion during encounters w/ others.
🗑
|
||||
| Attention Focus | intentionally devoting your attention only to aspects of an event/encounter that you know will not provoke an undesired emotion.
🗑
|
||||
| Deactivation | Systematically desensitizing yourself to emotional experience.
🗑
|
||||
| Encounter avoidance, encounter structuring, attention focus, deactivation | 4 strategies for preventing emotions are?
🗑
|
||||
| Deactivation | Which strategy for preventing emotions can trigger deep depression?
🗑
|
||||
| Reappraisal | actively changing how you think about the meaning of emotion-eliciting situations so that their emotional impact is changed.
🗑
|
||||
| Reappraisal | Ex. Ex messages you on fb and you feel compelled to tell your partner: “I know you don’t like my ex, and I can totally understand why; I would feel the same if I was in your shoes” or “Why do you always feel the need to criticize my ex?!”
🗑
|
||||
| Before | Reappraisal is effective if employed _____ a full-blown emotional reaction commences.
🗑
|
||||
| Occurred | Reappraisal requires little effort compared to trying to control your emotion once they've _______.
🗑
|
||||
| Reappraisal | people who are most effective at managing their emotional comm report _______ as their primary strategy.
🗑
|
||||
| 1. Before or during an encounter that you suspect will trigger an undesired emotion in yourself, call to mind the positive aspects of the encounter. 2. Consider the short and long term consequences of your actions. | The 2 steps of Reappraisal are:
🗑
|
||||
| Asynchronicity & Invisibility | What are the 2 reasons why we're more likely to inappropriately express our emotions online?
🗑
|
||||
| Asynchronicity | we don’t interact w/ others in real time, instead exchange messages that are read and responded to at later points. We choose when and if we want to view the responses to our messages.
🗑
|
||||
| Asynchronicity | ___________ predisposes us to openly express emotions that we would otherwise conceal if we knew the response would be immediate.
🗑
|
||||
| Invisibility | we feel as though we’re “not really there”, and so we feel distant from the consequences of our messages.
🗑
|
||||
| Feedback | Research shows the same part of the brain that controls empathy (orbitofrontal cortex) also monitors _______.
🗑
|
||||
| Empathy | Our ability to experience _______ is neurologically tied to our ability to perceive feedback.
🗑
|
||||
| Anger | a negative primary emotion that occurs when you’re blocked or interrupted from attaining an important goal by what you see as the improper action of an external agent.
🗑
|
||||
| Anger | _______ is driven by our perception that the interruption is “unfair”.
🗑
|
||||
| Yes | Is anger common?
🗑
|
||||
| Several time a week | The average person is mild-moderately angry anywhere from several times a day to _____ ____ __ _____.
🗑
|
||||
| Destructive potential | We underestimate anger’s ______ _____ b/c of its frequency.
🗑
|
||||
| Anger | The most intense and potentially destructive emotion.
🗑
|
||||
| Angry | Passive aggressive comm is more likely to happen when you’re _____.
🗑
|
||||
| Suppression | Anger is most frequently managed with what?
🗑
|
||||
| Physical and mental problems | Always suppressing anger can cause what?
🗑
|
||||
| Chronic Hostility | a persistent state of simmering or barely suppressed anger and constant negative thinking.
🗑
|
||||
| Chronic Hostiles | _____ _____ have thoughts dominated by the negative.
🗑
|
||||
| Chronic Hostiles | What types of ppl are more likely than others to believe that human nature is innately evil and most ppl are immoral, selfish, exploitative, & manipulative.
🗑
|
||||
| Chronic Hostiles | B/c they believe the worst ab others, ______ tend to be difficult, self-involved, demanding, and ungenerous.
🗑
|
||||
| Catharsis | the assumption that openly expressing emotions enables you to purge them.
🗑
|
||||
| More | The engineer study on catharsis found that recently fired employees became more/less angry when venting anger ab the company?
🗑
|
||||
| Jefferson Strategy | A strategy to manage anger that involves slowly counting to 10 before responding to someone who says or does something to make you angry.
🗑
|
||||
| Jefferson Strategy | What strategy is effective b/c it creates a delay between the trigger event/accompanying arousal and your comm response?
🗑
|
||||
| Jefferson Strategy | What strategy helps you comm in a less extreme way?
🗑
|
||||
| Passion | a blended emotion of joy and surprise coupled w/ other positive feelings like excitement, amazement, and sexual attraction.
🗑
|
||||
| Passion | A fleeting and dis-fragile emotion
🗑
|
||||
| Grief | Stays w/ us for a long time – triggered repeatedly by experiences linked w/ the loss.
🗑
|
||||
| Emotion-sharing | What strategy can help with managing grief?
🗑
|
||||
| Emotion-sharing | talking about your grief with others who are Experiencing or have experience similar pain, or ppl who are skilled at providing you w/ needed emotional support/comfort.
🗑
|
||||
| Emotions, feelings | _______ occur occasionally in response to substantial events, _______ arise frequently in response to everyday incidents.
🗑
|
||||
| Stress-related disorders like chronic anxiety or depression. | If someone uses suppression to manage grief, it can lead to what?
🗑
|
||||
| Supportive Communication | The best way to help others manage their grief is through what?
🗑
|
||||
| Supportive Communication | Sharing messages that express emotional support and that offer personal assistance.
🗑
|
||||
| Competent Support Messages | What convey sincere expressions of sympathy, condolence, concern for the other person, and encouragement to express emotions?
🗑
|
||||
| Incompetent Support Messages | What tell a person how they should feel or indicate that the indv is somehow inadequate or blameworthy?
🗑
|
||||
| 7 Suggestions for Improving your Supportive Comm | 1. Make Sure the other person is ready to talk.
2. Find the right place and time.
3. Ask good questions.
4. Legitimize, don’t minimize.
5. Listen actively.
6. Offer advice cautiously.
7. Show concern and give praise.
🗑
|
||||
| Items measuring chronic hostility | - Ppl always try to use me
-It’s human nature to be immoral & exploitative.
- I can’t help but feel angry when I consider the rudeness of others.
- Ppl enjoy behaving in ways that annoy/provoke me
🗑
|
||||
| Items measuring chronic hostility | -It’s hard to not blow up at ppl, they’re always screwing up.
- I get furious just thinking ab how inconsiderate most ppl are.
- Most ppl are manipulative and truly sicken me
🗑
|
||||
| Chua's | Whose approach to conflict involves demanding others do what she wants, then verbally abusing them if they don’t do so?
🗑
|
||||
| Chinese Heritage | Chua attributes her behavior to her ________ but research says that’s not true
🗑
|
||||
| All | A psychologist who studied thousands of ethnic families found that authoritarian parents occur in what ethnic groups?
🗑
|
||||
| Destruction, heartache, hopelessness | The words ppl commonly associate w/ IP conflict are?
🗑
|
||||
| Unusual | We like to think of conflict as what?
🗑
|
||||
| False | T/F We don't judge relationships by how much the couple fights?
🗑
|
||||
| True | T/F Conflict is a normal part of all relationships?
🗑
|
||||
| 7 | People report having how many conflicts on average a week?
🗑
|
||||
| Almost anything | What can spark conflict?
🗑
|
||||
| Almost anyone | Who can get into a conflict?
🗑
|
||||
| Know each other | Most conflicts occur between people who ____?
🗑
|
||||
| Conflict | the process that occurs when ppl perceive that they have incompatible goals or that someone is interfering in their ability to achieve their objectives.
🗑
|
||||
| 1. Conflict begins w/ perception. 2. Conflict involves clashes in goals or behaviors. 3. Conflict is a process. 4. Conflict is dynamic. | What are the 4 features characterizing conflict?
🗑
|
||||
| Perceptual Errors | What shape how our conflicts unfold?
🗑
|
||||
| False | T/F we blame ourselves more than other during conflicts?
🗑
|
||||
| how you handle conflict with someone will have consequences for your future interactions and relationship with that person. | Conflict isn't a one time only event b/c why?
🗑
|
||||
| No | Is conflict is predictable?
🗑
|
||||
| 66.4% | In what percent of disputes does the focus shift substantially as the conflict progresses?
🗑
|
||||
| Kitchen Sinking | Action in which the combatants hurl insults at e/o that have little to do w/ the original disagreement.
🗑
|
||||
| Close relationship | Most conflicts occur between people who know each other and are involved in what?
🗑
|
||||
| Contact, interaction | Most conflicts are caused by prolonged ____ and frequent _______.
🗑
|
||||
| 1. Irritating partner behaviors 2. Disagreement regarding relationship rules 3. Personality Clashes | What 3 issues do conflicts in close relationships arise from?
🗑
|
||||
| Patterns | Partners often develop consistent ____ for dealing w/ conflict.
🗑
|
||||
| The differences at hand | Happily married couples are more likely to avoid person attacks during conflicts and focus on what?
🗑
|
||||
| They can solve their own problems | - Happy couples remain motivated to behave in ways guaranteed to keep them happy, & b/c _________, they’re more likely to work together to resolve conflict.
🗑
|
||||
| Dissatisfied | Happy or dissatisfied couples often avoid important conflicts?
🗑
|
||||
| Communication | Disputes threaten sense of what between couples?
🗑
|
||||
| Loved ones | Conflicts with who are guaranteed to be intense emotionally draining experiences?
🗑
|
||||
| Future | Conflicts powerfully effect _____ relationships & encounters.
🗑
|
||||
| Power | the ability to influence or control people and events.
🗑
|
||||
| Power | What determines how partners relate to one another, who controls relationship decisions, and whose goals will prevail during conflicts?
🗑
|
||||
| False, all | T/F Power is present in most IP encounters/relationships.
🗑
|
||||
| Complementary Relationships | result from imbalanced power in relationships.
🗑
|
||||
| Symmetrical Relationships | result from balanced power in the relationship.
🗑
|
||||
| Dyadic Power Theory | What theory?: people w/ only moderate power are mist likely to use controlling comm.
🗑
|
||||
| Dyadic Power Theory | What theory says that b/c ppl w/ moderate power have limited power, they can’t always be sure they’re going to get their way so they feel the need to wield power in noticeable ways.
🗑
|
||||
| Moderate | You’re most likely to run into controlling comm and power-based bullying when dealing w/ ppl who have _______ amounts of power over you
🗑
|
||||
| True | T/F Many happy relationships are complementary?
🗑
|
||||
| Power Struggles | What are the heart of most conflicts?
🗑
|
||||
| Conflicts | During what do ppl struggle to see whose goals will prevail, and they wield whatever power they have to pursue their own goals.
🗑
|
||||
| A form of power currency. | To acquire power you must possess what?
🗑
|
||||
| Power Currency | a resource that other people value.
🗑
|
||||
| Resource Currency | includes material things such as money, property, food.
🗑
|
||||
| Expertise Currency | special skills or knowledge valued
🗑
|
||||
| Social Network Currency | a person who is linked with a network of friends
🗑
|
||||
| Personal Currency | Beauty, intelligence, charisma, comm skill, sense of humor, smart – characteristics that people consider desirable.
🗑
|
||||
| Intimacy Currency | Acquired when share a close bond with someone that no one else has, willingness for someone to do you a favor.
🗑
|
||||
| False, they differ | T/F Views of power across cultures are the same?
🗑
|
||||
| those currencies are valued in a given culture. | People are granted power based on the currencies they possess and the degree to which what?
🗑
|
||||
| Resource currency | In Asian and Latino cultures, high values placed on what type of currency? >> ppl w/o land, money grant power to those who have it.
🗑
|
||||
| False, wealth is envied but unusual power is not granted to those who are wealthy. | T/F Wealth is considered a form of power currency in northern European cultures, b/c those who have it are granted unusual power.
🗑
|
||||
| Power-distance | Cultures differ in degree ppl view the unequal distribution of power as acceptable, know as what?
🗑
|
||||
| Power-distance | The degree to which ppl view the unequal distribution of power as acceptable.
🗑
|
||||
| High | In high/low power-distance cultures is it considered normal/desirable for ppl of different social/professional status to be widely separate in terms of their power?
🗑
|
||||
| Low | In high/low power-distance cultures do ppl in high-status positions strive to minimize the differences btw themselves and lower-status persons >> high-status positions interact w/ low-status positions in an = fashion?
🗑
|
||||
| Yes | Does power-distance influence how people deal with conflict?
🗑
|
||||
| Families | Power-distance shapes close relationship comm in what especially?
🗑
|
||||
| Power-distance btw those who are younger and their elders. | The value of "respeto" in Mexican culture emphasizes what?
🗑
|
||||
| patriarchy (rule of fathers) | Through what have men used cultural practices to maintain their societal, political & econ power?
🗑
|
||||
| Econ opportunity, educational access, political representation, and physical health care. | What are the 4 pillars of gender equality according to the World Econ Forum's 2012 report?
🗑
|
||||
| 93%, 96% | Gaps in education & health have closed largely. Women now have __% of the edu opps men do, & __% of the health/medical support of men.
🗑
|
||||
| Economic & Political | Women are still lacking in which two of the gender equality pillars?
🗑
|
||||
| Norway, Finland, Sweden, Iceland | What nations are the most gender equal?
🗑
|
||||
| 19th, 20th | The US & Canada rank __th and __th in gender equality.
🗑
|
||||
| 40th, 36th | But The US ranks __th & Canada ranks __th in political empowerment.
🗑
|
||||
| Avoidance, Accommodation, Competition, Reactivity, & Collaboration | What are the 5 approaches to handling conflict?
🗑
|
||||
| Avoidance | Ignoring conflict, pretend it’s not happening or communicating indirectly ab the situation.
🗑
|
||||
| Accommodation | one person abandons his or her own goals and agrees to the desires of the other person.
🗑
|
||||
| Avoidance | Skirting is a common form of what?
🗑
|
||||
| Skirting | When a person avoids a conflict by changing the topic or joking ab it.
🗑
|
||||
| Avoidance | Sniping is a common form of what?
🗑
|
||||
| Sniping | communicating in a negative fashion and abandoning the encounter by physically leaving the scene or refusing to interact further.
🗑
|
||||
| Avoidance | What is the most commonly used approach in handling conflict?
🗑
|
||||
| Cumulative annoyance & pseudo-conflict | 2 substantial risks of avoidance are what?
🗑
|
||||
| Pseudo Conflict | the perception that a conflict exists when it actually doesn’t.
🗑
|
||||
| Cumulative Annoyance | when repressed irritation grows as the mental list of grievances we have against our partners builds.
🗑
|
||||
| Emotions run high | Avoidance can be a wise choice for managing conflict in situations where what?
🗑
|
||||
| Competition | What approach to handling conflict is motivated to be used by negative thoughts/beliefs, including desire to control, willingness to hurt others in order to gain, and a lack of respect for others.
🗑
|
||||
| Whose needs they're interested/they admire | People are less likely to choose a competitive approach to handling conflict when they're in a conflict w/ someone who?
🗑
|
||||
| That they don't respect you | If people repeatedly approach conflict by making demands to the exclusion of your desires, it's a sign of what?
🗑
|
||||
| Defensive | Competition can trigger what type of comm?
🗑
|
||||
| Defensive Communication | someone refusing to consider your goals or dismissing them as unimportant, acting superior to you by wielding power over you.
🗑
|
||||
| Escalation | The biggest risk of competition is what?
🗑
|
||||
| Escalation | What is a dramatic rise in emotional intensity and increasingly negative & aggressive comm?
🗑
|
||||
| Escalation | If ppl in conf both choose competition & won’t back down, what is guaranteed?
🗑
|
||||
| Reactivity | When ppl choose to handle conf by not pursuing any conf related goals at all, communicating instead in an emotionally explosive/negative way.
🗑
|
||||
| Reactivity | What approach to handling conflict is characterized by accusations of mistrust, yelling, crying, verbal or physical abuse?
🗑
|
||||
| Collaboration | treating conflict as a mutual problem-solving challenge rather than something that must be avoided, accommodated, competed over, or reacted to.
🗑
|
||||
| Compromise | A collaborative approach to handling conflict often approaches what?
🗑
|
||||
| Collaboration | What is the most constructive approach to handling conflict?
🗑
|
||||
| Respect & are concerned ab their desires in addition to your own. | You're most likely to use collaboration with people that you...?
🗑
|
||||
| Collaboration | People who use what approach to conflict feel more trust, commitment, & overall satisfaction w/ their relationships.
🗑
|
||||
| Collaboration | These are the 4 steps for what?
1. Attack problems not ppl
2. Focus on common interests and long-term goals
3. Create options before arriving at decisions
4. Critically evaluate your solution.
🗑
|
||||
| True | T/F Many men & women have little experience in constructively pursuing their goals during a dispute.
🗑
|
||||
| Strength/manliness | Men learn to adopt competitive or violent approaches to IP clashes, b/c they suggest what?
🗑
|
||||
| Whether you = from individualistic or collectivistic culture. | What is the strongest factor influencing your conflict approach?
🗑
|
||||
| Collectivistic | Ppl from _______ cultures often view direct message regarding conf as personal attack >> more likely to manage conf through avoidance or accomm.
🗑
|
||||
| Individualistic | Ppl from ______ cultures feel comfortable agreeing to disagree & don’t see clashes as personal affronts >> more likely to compete, react, or collaborate.
🗑
|
||||
| Collectivists | Collectivists/Individualists may prefer to have a 3rd person mediate conflict?
🗑
|
||||
| Individualists | Collectivists/Individualists often separate conflicts from ppl?
🗑
|
||||
| Radical Pacifism | an extreme form of accommodation, “when a man takes your coat, offer him your shirt as well”.
🗑
|
||||
| Radical Pacifism | Those practicing what believe in a moral obligation to behave in a selfless/self-sacrificing way? >> in IP conf, this means discovering what the other person needs, then aiding them in attaining these goals, even if it means sacrificing your own.
🗑
|
||||
| True | T/F Radical pacifism involves all countries, ethnicities, & social classes.
🗑
|
||||
| Religion | Radical pacifism is primarily rooted in what?
🗑
|
||||
| 2/3 or 61.2% | _____ of college students report using mediated channels to engage in confs.
🗑
|
||||
| Text-messaging | What's the most popular form of mediated channel that college students report using to engage in conflicts?
🗑
|
||||
| "Geographical distance? | College students reported choosing mediated channels rather than face-to-face b/c of what?
🗑
|
||||
| Texting | During a conflict through what are ppl are more likely to prioritize their own goals, minimize partner’s goals, & use hostile personal attacks in pursuit of their own goals?
🗑
|
||||
| Taking the encounter offline | What is the most important step in managing conflict constructively?
🗑
|
||||
| B/c it can dramatically reduce likelihood of attributional errors & substantially boost empathy. | Why is taking the encounter offline the most important step in managing conflict constructively?
🗑
|
||||
| Suggestions for dealing w/ conflict online. | What are these?
1. Wait and reread.
2. Assume the best & watch out for the worst.
3. Seek outside counsel.
4. Weigh your options carefully.
5. Communicate competently.
🗑
|
||||
| Separation, domination, compromise, integrative agreements, structural improvements. | What are the 5 short-term conflict resolutions?
🗑
|
||||
| Separation | the sudden w/drawal of 1 person from the encounter. Characteristic of approaching conf. through avoidance.
🗑
|
||||
| Domination | occurs when one person gets in their way by influencing the other to engage in accommodation & abandon goals.
🗑
|
||||
| Domination | Win-lose situations often result from what kind of short-term resolution?
🗑
|
||||
| The power balance in the relationship | What is the strongest predictor of domination?
🗑
|
||||
| Domination | What kind of short-term resolution can have be destructive when a chronic pattern and 1 indv is always sacrificing their goals to keep peace >> can spawn resentment & hostility over time?
🗑
|
||||
| Compromise | both parties change goals to make them compatible.
🗑
|
||||
| Collaboration | Compromise results from what type of conflict approach?
🗑
|
||||
| True | T/F Compromise can foster mutual resentment & regret.
🗑
|
||||
| Integrative Agreements | the 2 sides preserve & attain their goals by developing a creative solution to their problem creating a win-win solution.
🗑
|
||||
| Integrative Agreements | In what short-term conflict resolution must parties remain committed to their indv goals yet be flexible in how they achieve them.
🗑
|
||||
| Structural Improvements | ppl agreeing to change the basic rules or understandings that govern their relationship to prevent further conflict.
🗑
|
||||
| Structural Improvements | What short-term conflict resolution involves rebalancing power or redefining expectations ab who plays what roles in a relationship?
🗑
|
||||
| Structural Improvements | What short-term conflict resolution is only likely to occur when ppl involved control their negative emotions & handle the conflict collaboratively.
🗑
|
||||
| Collaborative | People using what approach to conflict tend to generally generate positive long-term outcomes?
🗑
|
||||
| Collaborative | Ppl using what conflict approach tend to resolve confs, report higher relationship satisfaction, & experience shorter & fewer disputes?
🗑
|
||||
| Our own minds | What is the biggest challenge when constructively managing conflict?
🗑
|
||||
| Unfolding | While confs are _______ ppl typically do not consider long-term outcomes, and don’t perspective-take >> instead thoughts = simple, unqualified, negative views.
🗑
|
||||
| 2%, 98% | In only __% of cases did respondents attribute cooperativeness to their partners & uncooperativeness to themselves. >> __% of fights think other person is uncooperative.
🗑
|
||||
| Sudden Death Statements | occur when ppl get so angry they suddenly declare the end of the relationship even though breaking up wasn’t a possibility before the conf.
🗑
|
||||
| Dirty Secrets | statements that are honest in content but have been kept hidden to protect partner’s feelings.
🗑
|
||||
| Serial Arguments | a series of unresolved disputes, all having to do w/ the same issue.
🗑
|
||||
| Deep disagreements | Serial arguments typically stem from what?
🗑
|
||||
| Serial Arguments | What occur over time, and consist of cycles in which things “heat up” & then lapse back into temporary state of truce >> during “quiet” periods, indvs = more likely to think ab the conf., attempt repair the relationship, cope w/ stress from recent fight?
🗑
|
||||
| Romantic/family | Serial arguments are most likely to occur with what type of involvements?
🗑
|
||||
| True | T/F Serial arguments are strongly predictive of relationship failure.
🗑
|
||||
| Demand-withdraw patterns | when a partner in a relationship demands their goals be met, and the other partner responds by w/drawing from the encounter.
🗑
|
||||
| Physical Violence | What is the most destructive conflict challenge?
🗑
|
||||
| 52% women, 66% men | __% women & __% men reported they’d been physically assaulted during conflicts.
🗑
|
||||
| 12% women, 11% men | _% women & _% men reported committing a violent act during conf. w/ their spouse in the preceding year.
🗑
|
||||
| 50% lesbians, 30-40% gays | __% lesbian & __-__% gay respondents have been victims of violence during IP confs in their lives.
🗑
|
||||
| Chilling Effect | indvs stop discussing relationship issues out of fear of their partners’ negative reactions.
🗑
|
||||
| High Power-Distance | Malaysia, Panama, Guatemala, Philippines, Mexico, Venezuela, China are examples of what level power-distance?
🗑
|
||||
| Moderate Power-Distance | Spain, Pakistan, Italy, South Africa, Hungary, Jamaica, USA are examples of what level power-distance?
🗑
|
||||
| Low-Power Distance | Norway, Sweden, Ireland, New Zealand, Denmark, Israel, Austria are examples of what level power-distance?
🗑
|
||||
| Cognitive | _______ labeling determines the emotion you experience.
🗑
|
||||
| Fear | What is the #1 emotion expressed by women?
🗑
|
||||
| Moods | _____ can't be caused by an event, but they can be changed by an event.
🗑
|
||||
| Moods | Moods, feelings, emotions - which one typically lasts the longest?
🗑
|
||||
| High | Passion is harder to experience in a relationship for someone who is high/low maintenance?
🗑
|
||||
| Passion | ______ is coupled w/ feelings of excitement, amazement, & sexual attraction.
🗑
|
||||
| Chasing passion | The Cocker-Spaniel chasing it's tail example is an example of what?
🗑
|
||||
| True | T/F within long-term relationships, you'll feel more passion towards others than you do your partner?
🗑
|
||||
| Legitimize don't minimize. | When Steve's friend said he was thinking ab killing himself, Steve said "I've been there too," >> this is an example of what?
🗑
|
||||
| Low self-esteem | What is the biggest misconception about jealousy?
🗑
|
||||
| Jealousy | A protective reaction to a perceived threat to valued relationship.
🗑
|
||||
| Their Ex | What is the biggest perceived threat for a person in their relationship?
🗑
|
||||
| Catastrophic Thinking | When your perceptual lens is off, you jump to the worst scenarios.
🗑
|
||||
| Catastrophic Thinking | Jumping straight to thinking we'll get divorced and I'll have to go back out on the market is an example of what?
🗑
|
||||
| Cognitive, behavioral, emotional | What are the 3 dimensions of jealousy?
🗑
|
||||
| Cognitive Jealousy | Dimension of jealousy consisting of thoughts, worries, suspicions about "ex".
🗑
|
||||
| Behavioral Jealousy | Dimension of jealousy consisting of actions, checking e-mail or constantly checking their fb.
🗑
|
||||
| Behavioral Jealousy | Stalking is an outcome of what dimension of jealousy?
🗑
|
||||
| Emotional Jealousy | Dimension of jealousy consisting of emotional/physiological reaction (arousal), occurs independent of conscious appraisal of threat.
🗑
|
||||
| Emotional Jealousy | Kelly's ugly cry reaction when she found "the book" is an example of what dimension of jealousy?
🗑
|
||||
| 1) Issue must be self-defining (top 3 central issues to how you see yourself) 2) There must be a discrepancy between self and "ideal-self" for this issue. | What are the two factors necessary for jealousy to occur?
🗑
|
||||
| Selective-ignoring, self-bolstering, self-reliance | What are the 3 strategies for managing jealousy?
🗑
|
||||
| Self-Bolstering | What strategy for managing jealousy is the worst?
🗑
|
||||
| Self-Reliance | What strategy for managing jealousy is the best?
🗑
|
||||
| Self-Reliance | continue current activities & "stay cool"
🗑
|
||||
| Self-Bolstering | "Build yourself up", think happy thoughts
🗑
|
||||
| Selective-Ignoring | Minimize or re-evaluate importance >> "this isn't important"
🗑
|
||||
| Self-Bolstering | The Sound of Music strategy when the kids are scared of storm and she sings a song is a form of what?
🗑
|
||||
| Social Exchange Theory | What theory says relationships are an economic exchange of resources?
🗑
|
||||
| 1) Human relationships are defined by outcome interdependence. 2) Ppl form & cont. relationships that are profitable 3) Indvs in relationships = compelled to reciprocate rewards to assure future receipt of rewards 4) A variety of rewards may be exchang | 6 Root Assumptions About Relationships are:
1) Interdependence
2) Profitable
3) Reciprocate rewards
4) Variety of rewards
5) Perception of valued resource
6) Distribution of valued resources is rarely even.
🗑
|
||||
| Thibaut & Kelley Theory of Social Interdependence | Outcomes, Comparison Level, & Comparison Level Alternatives are characteristics of what Theory?
🗑
|
||||
| Outcomes | Perceived reward/loss ratio.
🗑
|
||||
| Comparison Level | Evaluate standard based on perceptions of merited ("what I deserve") reward/cost ratio.
🗑
|
||||
| Comparison Level for Alternatives | Evaluative standards based on perceptions of reward/cost ratio available from alternative sources.
🗑
|
||||
| True | T/F CLalt is fluid/changes.
🗑
|
||||
| Outcomes to comparison level | Relationship satisfaction is determined by comparing ______ to ______.
🗑
|
||||
| Relationship Satisfaction | Comparing outcomes to comparison level determines what?
🗑
|
||||
| Relationship Stability | Relationship stability is determined by comparing ______ to _____.
🗑
|
||||
| Relationship Stability | Comparing outcomes and comparison level for alternatives determines what?
🗑
|
||||
| Happy & stable | If O > CL & CLalt the relationship is what?
🗑
|
||||
| Unhappy & stable | If CL > O > CLalt
🗑
|
||||
| Happy & unstable | If CLalt > O > CL
🗑
|
||||
| Unhappy & unstable | If CLalt & CL > O
🗑
|
||||
| Go Stay | Unstable = _____
Stable = ______
🗑
|
||||
| The Principle of Least Interest.= | The person who has the least interest in the relationship will have the most power, this is called what?
🗑
|
Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Created by:
1288463369