Kelly & Steve Chapters 4&8
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
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Emotion | show 🗑
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5 Features of Emotion | show 🗑
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show | disclosing your emotions to others.
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show | people share between __-__% of their emotional experiences.
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show | the rapid spreading of emotion from person to person, such as anger running through a mob.
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show | _______ ______ can lead to emotion contagion.
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show | short-term emotional reactions to events that generate only limited arousal; they typically don’t trigger attempts to manage their experience or expression.
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Feelings | show 🗑
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show | low-intensity states – boredom, contentment, grouchy, serenity – that aren’t caused by particular events and typically last longer than feelings or emotions.
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show | ______ powerfully influence our perception and IPC.
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show | emotions that involve unique and consistent behavioral displays across cultures >> joy, disgust, anger, fear, & sadness.
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show | 6 primary emotions
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The high-intensity counterpart of surprise is | show 🗑
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The high-intensity counterpart of joy is | show 🗑
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The high-intensity counterpart of disgust is | show 🗑
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show | Rage
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show | Terror
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show | Grief
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Blended Emotions | show 🗑
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Shame, Sad love | show 🗑
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show | Hindu has ___ primary emotions.
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9 Hindu primary emotions | show 🗑
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Class | show 🗑
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show | Difference in gender accounts for __% in reported life happiness.
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show | Population density is/is not a predictor of happiness.
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Are, aren't | show 🗑
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show | cultural norms ab which forms of emotion management and comm are socially desirable and appropriate.
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Display Rules | show 🗑
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Women, men | show 🗑
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IP relationships | show 🗑
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show | M/w are more likely than m/w to express emotions that support relationships and suppress emotions that assert their own interests over another’s
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High | show 🗑
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show | Ppl high/low in agreeableness report being happier in general, better able to manage stress, & are rate by their peers as having superior emotion mgmt skills.
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Negative | show 🗑
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show | High/Low-neurotic ppl describe themselves as less skilled at emotional comm, report more frequent negative emotions.
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1. I must be outstandingly competent or I am worthless.” 2. “Others must treat me considerately or they are absolutely rotten.” 3. “The world should always give me happiness or I will die.” | show 🗑
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show | this was developed as a way for therapists to help neurotic patients systematically purge themselves of such beliefs.
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Ellis's 5 Steps | show 🗑
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show | the ability to manage one’s emotional arousal, excitement and desire.
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3 | show 🗑
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show | __% of kids resisted.
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True | show 🗑
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show | Kids who waited to eat the treat had higher/lower SAT scores.
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Critical Skill | show 🗑
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show | the ability to constructively manage emotions.
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show | the ability to interpret emotions accurately and use this info to manage emotions, comm them competently, and solve relationship problems.
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show | 1.Acute understanding of their own emotions
2.Ability to see things from other’s perspective
3.Aptitude for constructively managing their own emotions
4.Capacity for harnessing their emotional states in ways that create competent decision making.
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show | ppl with high _______ _____ are more likely to inspire followers, be perceived as having integrity. They’re less likely to bully ppl or use violence to get what they want, and find it easier to forgive relational partners who have wronged them.
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show | ____ ____ is the most important skill of those comprising emotional intelligence.
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Emotion Management | show 🗑
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show | Do emotions naturally trigger attempts to manage them?
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Suppression, Venting | show 🗑
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show | The desire to _______ stems from recognition that feeling, thinking and openly communicating certain emotions would be relationally, socially or culturally inappropriate.
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show | most widely practiced strategy for managing unavoidable & unwanted emotions.
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Suppression | show 🗑
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Venting | show 🗑
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Encounter Avoidance | show 🗑
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show | intentionally avoiding specific topics that you know will provoke unwanted emotion during encounters w/ others.
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Attention Focus | show 🗑
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show | Systematically desensitizing yourself to emotional experience.
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Encounter avoidance, encounter structuring, attention focus, deactivation | show 🗑
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show | Which strategy for preventing emotions can trigger deep depression?
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Reappraisal | show 🗑
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Reappraisal | show 🗑
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Before | show 🗑
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Occurred | show 🗑
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Reappraisal | show 🗑
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1. Before or during an encounter that you suspect will trigger an undesired emotion in yourself, call to mind the positive aspects of the encounter. 2. Consider the short and long term consequences of your actions. | show 🗑
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show | What are the 2 reasons why we're more likely to inappropriately express our emotions online?
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Asynchronicity | show 🗑
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show | ___________ predisposes us to openly express emotions that we would otherwise conceal if we knew the response would be immediate.
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Invisibility | show 🗑
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show | Research shows the same part of the brain that controls empathy (orbitofrontal cortex) also monitors _______.
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show | Our ability to experience _______ is neurologically tied to our ability to perceive feedback.
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show | a negative primary emotion that occurs when you’re blocked or interrupted from attaining an important goal by what you see as the improper action of an external agent.
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show | _______ is driven by our perception that the interruption is “unfair”.
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show | Is anger common?
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Several time a week | show 🗑
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Destructive potential | show 🗑
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show | The most intense and potentially destructive emotion.
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show | Passive aggressive comm is more likely to happen when you’re _____.
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show | Anger is most frequently managed with what?
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Physical and mental problems | show 🗑
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show | a persistent state of simmering or barely suppressed anger and constant negative thinking.
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show | _____ _____ have thoughts dominated by the negative.
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Chronic Hostiles | show 🗑
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Chronic Hostiles | show 🗑
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show | the assumption that openly expressing emotions enables you to purge them.
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show | The engineer study on catharsis found that recently fired employees became more/less angry when venting anger ab the company?
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Jefferson Strategy | show 🗑
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show | What strategy is effective b/c it creates a delay between the trigger event/accompanying arousal and your comm response?
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Jefferson Strategy | show 🗑
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show | a blended emotion of joy and surprise coupled w/ other positive feelings like excitement, amazement, and sexual attraction.
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show | A fleeting and dis-fragile emotion
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show | Stays w/ us for a long time – triggered repeatedly by experiences linked w/ the loss.
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show | What strategy can help with managing grief?
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show | talking about your grief with others who are Experiencing or have experience similar pain, or ppl who are skilled at providing you w/ needed emotional support/comfort.
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show | _______ occur occasionally in response to substantial events, _______ arise frequently in response to everyday incidents.
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show | If someone uses suppression to manage grief, it can lead to what?
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show | The best way to help others manage their grief is through what?
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Supportive Communication | show 🗑
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Competent Support Messages | show 🗑
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Incompetent Support Messages | show 🗑
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show | 1. Make Sure the other person is ready to talk.
2. Find the right place and time.
3. Ask good questions.
4. Legitimize, don’t minimize.
5. Listen actively.
6. Offer advice cautiously.
7. Show concern and give praise.
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Items measuring chronic hostility | show 🗑
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show | -It’s hard to not blow up at ppl, they’re always screwing up.
- I get furious just thinking ab how inconsiderate most ppl are.
- Most ppl are manipulative and truly sicken me
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Chua's | show 🗑
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show | Chua attributes her behavior to her ________ but research says that’s not true
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show | A psychologist who studied thousands of ethnic families found that authoritarian parents occur in what ethnic groups?
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Destruction, heartache, hopelessness | show 🗑
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show | We like to think of conflict as what?
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show | T/F We don't judge relationships by how much the couple fights?
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show | T/F Conflict is a normal part of all relationships?
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show | People report having how many conflicts on average a week?
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Almost anything | show 🗑
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Almost anyone | show 🗑
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show | Most conflicts occur between people who ____?
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show | the process that occurs when ppl perceive that they have incompatible goals or that someone is interfering in their ability to achieve their objectives.
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show | What are the 4 features characterizing conflict?
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show | What shape how our conflicts unfold?
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show | T/F we blame ourselves more than other during conflicts?
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how you handle conflict with someone will have consequences for your future interactions and relationship with that person. | show 🗑
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No | show 🗑
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show | In what percent of disputes does the focus shift substantially as the conflict progresses?
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show | Action in which the combatants hurl insults at e/o that have little to do w/ the original disagreement.
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Close relationship | show 🗑
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show | Most conflicts are caused by prolonged ____ and frequent _______.
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show | What 3 issues do conflicts in close relationships arise from?
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show | Partners often develop consistent ____ for dealing w/ conflict.
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The differences at hand | show 🗑
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show | - Happy couples remain motivated to behave in ways guaranteed to keep them happy, & b/c _________, they’re more likely to work together to resolve conflict.
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show | Happy or dissatisfied couples often avoid important conflicts?
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Communication | show 🗑
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Loved ones | show 🗑
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show | Conflicts powerfully effect _____ relationships & encounters.
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Power | show 🗑
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Power | show 🗑
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show | T/F Power is present in most IP encounters/relationships.
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Complementary Relationships | show 🗑
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show | result from balanced power in the relationship.
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Dyadic Power Theory | show 🗑
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Dyadic Power Theory | show 🗑
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show | You’re most likely to run into controlling comm and power-based bullying when dealing w/ ppl who have _______ amounts of power over you
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True | show 🗑
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show | What are the heart of most conflicts?
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show | During what do ppl struggle to see whose goals will prevail, and they wield whatever power they have to pursue their own goals.
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show | To acquire power you must possess what?
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Power Currency | show 🗑
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Resource Currency | show 🗑
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show | special skills or knowledge valued
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show | a person who is linked with a network of friends
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show | Beauty, intelligence, charisma, comm skill, sense of humor, smart – characteristics that people consider desirable.
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Intimacy Currency | show 🗑
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False, they differ | show 🗑
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show | People are granted power based on the currencies they possess and the degree to which what?
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Resource currency | show 🗑
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False, wealth is envied but unusual power is not granted to those who are wealthy. | show 🗑
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show | Cultures differ in degree ppl view the unequal distribution of power as acceptable, know as what?
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Power-distance | show 🗑
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High | show 🗑
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Low | show 🗑
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Yes | show 🗑
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show | Power-distance shapes close relationship comm in what especially?
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show | The value of "respeto" in Mexican culture emphasizes what?
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show | Through what have men used cultural practices to maintain their societal, political & econ power?
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Econ opportunity, educational access, political representation, and physical health care. | show 🗑
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93%, 96% | show 🗑
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Economic & Political | show 🗑
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show | What nations are the most gender equal?
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19th, 20th | show 🗑
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show | But The US ranks __th & Canada ranks __th in political empowerment.
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show | What are the 5 approaches to handling conflict?
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Avoidance | show 🗑
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Accommodation | show 🗑
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Avoidance | show 🗑
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Skirting | show 🗑
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Avoidance | show 🗑
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Sniping | show 🗑
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show | What is the most commonly used approach in handling conflict?
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show | 2 substantial risks of avoidance are what?
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Pseudo Conflict | show 🗑
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show | when repressed irritation grows as the mental list of grievances we have against our partners builds.
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show | Avoidance can be a wise choice for managing conflict in situations where what?
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Competition | show 🗑
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Whose needs they're interested/they admire | show 🗑
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show | If people repeatedly approach conflict by making demands to the exclusion of your desires, it's a sign of what?
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show | Competition can trigger what type of comm?
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show | someone refusing to consider your goals or dismissing them as unimportant, acting superior to you by wielding power over you.
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Escalation | show 🗑
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show | What is a dramatic rise in emotional intensity and increasingly negative & aggressive comm?
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show | If ppl in conf both choose competition & won’t back down, what is guaranteed?
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show | When ppl choose to handle conf by not pursuing any conf related goals at all, communicating instead in an emotionally explosive/negative way.
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Reactivity | show 🗑
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show | treating conflict as a mutual problem-solving challenge rather than something that must be avoided, accommodated, competed over, or reacted to.
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Compromise | show 🗑
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show | What is the most constructive approach to handling conflict?
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Respect & are concerned ab their desires in addition to your own. | show 🗑
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Collaboration | show 🗑
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Collaboration | show 🗑
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True | show 🗑
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Strength/manliness | show 🗑
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show | What is the strongest factor influencing your conflict approach?
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show | Ppl from _______ cultures often view direct message regarding conf as personal attack >> more likely to manage conf through avoidance or accomm.
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show | Ppl from ______ cultures feel comfortable agreeing to disagree & don’t see clashes as personal affronts >> more likely to compete, react, or collaborate.
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Collectivists | show 🗑
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show | Collectivists/Individualists often separate conflicts from ppl?
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show | an extreme form of accommodation, “when a man takes your coat, offer him your shirt as well”.
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show | Those practicing what believe in a moral obligation to behave in a selfless/self-sacrificing way? >> in IP conf, this means discovering what the other person needs, then aiding them in attaining these goals, even if it means sacrificing your own.
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True | show 🗑
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Religion | show 🗑
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show | _____ of college students report using mediated channels to engage in confs.
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show | What's the most popular form of mediated channel that college students report using to engage in conflicts?
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show | College students reported choosing mediated channels rather than face-to-face b/c of what?
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Texting | show 🗑
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Taking the encounter offline | show 🗑
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show | Why is taking the encounter offline the most important step in managing conflict constructively?
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show | What are these?
1. Wait and reread.
2. Assume the best & watch out for the worst.
3. Seek outside counsel.
4. Weigh your options carefully.
5. Communicate competently.
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show | What are the 5 short-term conflict resolutions?
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show | the sudden w/drawal of 1 person from the encounter. Characteristic of approaching conf. through avoidance.
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Domination | show 🗑
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Domination | show 🗑
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The power balance in the relationship | show 🗑
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show | What kind of short-term resolution can have be destructive when a chronic pattern and 1 indv is always sacrificing their goals to keep peace >> can spawn resentment & hostility over time?
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Compromise | show 🗑
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Collaboration | show 🗑
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show | T/F Compromise can foster mutual resentment & regret.
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show | the 2 sides preserve & attain their goals by developing a creative solution to their problem creating a win-win solution.
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Integrative Agreements | show 🗑
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Structural Improvements | show 🗑
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Structural Improvements | show 🗑
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show | What short-term conflict resolution is only likely to occur when ppl involved control their negative emotions & handle the conflict collaboratively.
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Collaborative | show 🗑
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show | Ppl using what conflict approach tend to resolve confs, report higher relationship satisfaction, & experience shorter & fewer disputes?
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show | What is the biggest challenge when constructively managing conflict?
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show | While confs are _______ ppl typically do not consider long-term outcomes, and don’t perspective-take >> instead thoughts = simple, unqualified, negative views.
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show | In only __% of cases did respondents attribute cooperativeness to their partners & uncooperativeness to themselves. >> __% of fights think other person is uncooperative.
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Sudden Death Statements | show 🗑
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show | statements that are honest in content but have been kept hidden to protect partner’s feelings.
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Serial Arguments | show 🗑
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Deep disagreements | show 🗑
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show | What occur over time, and consist of cycles in which things “heat up” & then lapse back into temporary state of truce >> during “quiet” periods, indvs = more likely to think ab the conf., attempt repair the relationship, cope w/ stress from recent fight?
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show | Serial arguments are most likely to occur with what type of involvements?
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show | T/F Serial arguments are strongly predictive of relationship failure.
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Demand-withdraw patterns | show 🗑
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Physical Violence | show 🗑
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52% women, 66% men | show 🗑
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12% women, 11% men | show 🗑
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show | __% lesbian & __-__% gay respondents have been victims of violence during IP confs in their lives.
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Chilling Effect | show 🗑
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show | Malaysia, Panama, Guatemala, Philippines, Mexico, Venezuela, China are examples of what level power-distance?
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show | Spain, Pakistan, Italy, South Africa, Hungary, Jamaica, USA are examples of what level power-distance?
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Low-Power Distance | show 🗑
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show | _______ labeling determines the emotion you experience.
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show | What is the #1 emotion expressed by women?
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Moods | show 🗑
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Moods | show 🗑
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High | show 🗑
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Passion | show 🗑
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||||
show | The Cocker-Spaniel chasing it's tail example is an example of what?
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||||
show | T/F within long-term relationships, you'll feel more passion towards others than you do your partner?
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Legitimize don't minimize. | show 🗑
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||||
show | What is the biggest misconception about jealousy?
🗑
|
||||
Jealousy | show 🗑
|
||||
show | What is the biggest perceived threat for a person in their relationship?
🗑
|
||||
Catastrophic Thinking | show 🗑
|
||||
Catastrophic Thinking | show 🗑
|
||||
show | What are the 3 dimensions of jealousy?
🗑
|
||||
show | Dimension of jealousy consisting of thoughts, worries, suspicions about "ex".
🗑
|
||||
Behavioral Jealousy | show 🗑
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||||
show | Stalking is an outcome of what dimension of jealousy?
🗑
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||||
show | Dimension of jealousy consisting of emotional/physiological reaction (arousal), occurs independent of conscious appraisal of threat.
🗑
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||||
show | Kelly's ugly cry reaction when she found "the book" is an example of what dimension of jealousy?
🗑
|
||||
show | What are the two factors necessary for jealousy to occur?
🗑
|
||||
Selective-ignoring, self-bolstering, self-reliance | show 🗑
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show | What strategy for managing jealousy is the worst?
🗑
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||||
show | What strategy for managing jealousy is the best?
🗑
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||||
show | continue current activities & "stay cool"
🗑
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||||
show | "Build yourself up", think happy thoughts
🗑
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show | Minimize or re-evaluate importance >> "this isn't important"
🗑
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Self-Bolstering | show 🗑
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||||
show | What theory says relationships are an economic exchange of resources?
🗑
|
||||
show | 6 Root Assumptions About Relationships are:
1) Interdependence
2) Profitable
3) Reciprocate rewards
4) Variety of rewards
5) Perception of valued resource
6) Distribution of valued resources is rarely even.
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|
||||
Thibaut & Kelley Theory of Social Interdependence | show 🗑
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||||
show | Perceived reward/loss ratio.
🗑
|
||||
show | Evaluate standard based on perceptions of merited ("what I deserve") reward/cost ratio.
🗑
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||||
Comparison Level for Alternatives | show 🗑
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True | show 🗑
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||||
show | Relationship satisfaction is determined by comparing ______ to ______.
🗑
|
||||
Relationship Satisfaction | show 🗑
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||||
show | Relationship stability is determined by comparing ______ to _____.
🗑
|
||||
Relationship Stability | show 🗑
|
||||
Happy & stable | show 🗑
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||||
Unhappy & stable | show 🗑
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||||
show | If CLalt > O > CL
🗑
|
||||
show | If CLalt & CL > O
🗑
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||||
show | Unstable = _____
Stable = ______
🗑
|
||||
The Principle of Least Interest.= | show 🗑
|
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If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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