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Ethical Interview Prep - Tenets and Illustrative Behavior

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Tenet
Illustrative Behavior
1.1   SHARE assignment INFO - "AS-NEEDED" & CONFIDENTIAL BASIS e.g. supervisors, team, educational team, hiring entities e.g. supervisors, team  
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1.2   MANAGE data, invoices, records or consumer INFO in a CONFIDENTIAL manner e.g. locked files, shredding  
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1.3   when federal/state MANDATE DISCLOSURE of CONFIDENTIAL INFO - INFORM CONSUMER  
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2.1   PROVIDE SERVICE REGARDLESS of - race, gender, religion, sexual orientation, age, national orgin, disability, color  
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2.2   before & during ASSESS CONSUMER NEEDS and INTERPRETING SITUATION- make ADJUSTMENTS as needed  
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2.3   RENDER MESSAGE FAITHFULLY, conveying the content and spirit - match language & correct errors discreetly  
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2.4   REQUEST SUPPORT if needed to fully convey message or address exceptional communication challenge e.g. CDI, team, language facilitators  
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2.5   REFRAIN from COUNSEL, ADVICE or PERSONAL OPINION  
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2.6   without infringing rights - PROVIDE available INTERPRETING REFERRALS & COMMUNITY RESOURCES  
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3.1   CONSULT with APPROPRIATE PERSON to DETERMINE ISSUES - placement & adaptations to interpret effectively  
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3.2   DECLINE or WITHDRAW from interpreting profession when NOT COMPETENT e.g. physical, mental or emotional factors  
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3.3   AVOID DUAL or CONFLICTING ROLES in interdisciplinary e.g. educational or mental health teams  
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3.4   comply with WORK CODES of CONDUCT, notify appropriate personnel - SEEK RESOLUTION if CONFLICTS with CPC  
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3.5   CONDUCT and PRESENT UNOBTRUSIVE BEHAVIOR - dress appropriately  
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3.6   before or during REFRAIN from the use of MIND-ALTERING SUBSTANCES  
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3.7   DISCLOSE to parties involved - any actual or perceived CONFLICTS of INTEREST  
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3.8   AVOID actual or perceived CONFLICTS OF INTEREST that could harm or interfere with interpreting effectiveness  
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3.9   REFRAIN from the USE of CONFIDENTIAL INFORMATION for - personal, professional, monetary GAIN  
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3.10   REFRAIN from the USE of CONFIDENTIAL INFORMATION for - benefit of personal or professional AFFLIATION or ENTITIES  
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4.1   consider consumer REQUESTS & NEEDS regarding language preferences & render message accordingly e.g. interpreted or transliterated  
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4.2   approach consumer in a PROFESSIONAL DEMEANOR at all times  
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4.3   obtain CONSUMER CONSENT to BRING an INTERN  
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4.4   FACILITATE COMMUNICATION ACCESS & EQUALLY - SUPPORT full INTERACTION & INDEPENDENCE of consumer  
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5.1   MAINTAIN CIVILITY - toward interpreters, interns & students  
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5.2   WORK COOPERATIVELY with team- CONSULT before assignment (logistics), provide PROFESSIONAL ASSISTANCE, MONITOR ACCURACY while functioning in the role of support interpreter  
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5.3   approach colleagues PRIVATELY to DISCUSS ETHICAL/PROFESSIONAL conduct BREACHES - file formal grievance if unsuccessful or harmful  
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5.4   ASSIST AND ENCOURAGE - SHARE information & serve as MENTOR if appropriate  
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5.5   obtain team CONSENT BEFORE BRINGING an INTERN  
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6.1   REPRESENT QUALIFICATIONS - provide documentation when requested e.g. certs, educational background  
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6.2   HONOR PROFESSIONAL COMMITMENTS - TERMINATE if FAIR & JUSTIFIABLE  
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6.3   PROMOTE CONDITIONS that are CONDUCIVE to EFFECTIVE INTERPRETING - INFORM parties if do not exist & SEEK REMEDIES  
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6.4   INFORM appropriate parties IN A TIMELY MANNER when DELAYED or UNABLE TO FULFILL  
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6.5   reserve right to DECLINE or DISCONTINUE if working conditions are UNSAFE, UNHEALTHY or NOT CONDUCIVE to interpreting  
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6.6   NO HARASSMENT or COERCION before, during or after interpreting services  
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6.7   RENER PRO BONO in a FAIR & REASONABLE manner  
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6.8   CHARGE FAIR & REASONABLE FEES - arrange PROFESSIONAL PAYMENT METHOD  
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7.1   INCREASE KNOWLEDGE & STRENGTHEN SKILLS through activities e.g. education, workshops, mentoring, events  
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7.2   keep ABREAST of LAWS, POLICIES & REGULATIONS that change in the interpreting profession  
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