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CPC Tenets

Ethical Interview Prep - Tenets and Illustrative Behavior

TenetIllustrative Behavior
1.1 SHARE assignment INFO - "AS-NEEDED" & CONFIDENTIAL BASIS e.g. supervisors, team, educational team, hiring entities e.g. supervisors, team
1.2 MANAGE data, invoices, records or consumer INFO in a CONFIDENTIAL manner e.g. locked files, shredding
1.3 when federal/state MANDATE DISCLOSURE of CONFIDENTIAL INFO - INFORM CONSUMER
2.1 PROVIDE SERVICE REGARDLESS of - race, gender, religion, sexual orientation, age, national orgin, disability, color
2.2 before & during ASSESS CONSUMER NEEDS and INTERPRETING SITUATION- make ADJUSTMENTS as needed
2.3 RENDER MESSAGE FAITHFULLY, conveying the content and spirit - match language & correct errors discreetly
2.4 REQUEST SUPPORT if needed to fully convey message or address exceptional communication challenge e.g. CDI, team, language facilitators
2.5 REFRAIN from COUNSEL, ADVICE or PERSONAL OPINION
2.6 without infringing rights - PROVIDE available INTERPRETING REFERRALS & COMMUNITY RESOURCES
3.1 CONSULT with APPROPRIATE PERSON to DETERMINE ISSUES - placement & adaptations to interpret effectively
3.2 DECLINE or WITHDRAW from interpreting profession when NOT COMPETENT e.g. physical, mental or emotional factors
3.3 AVOID DUAL or CONFLICTING ROLES in interdisciplinary e.g. educational or mental health teams
3.4 comply with WORK CODES of CONDUCT, notify appropriate personnel - SEEK RESOLUTION if CONFLICTS with CPC
3.5 CONDUCT and PRESENT UNOBTRUSIVE BEHAVIOR - dress appropriately
3.6 before or during REFRAIN from the use of MIND-ALTERING SUBSTANCES
3.7 DISCLOSE to parties involved - any actual or perceived CONFLICTS of INTEREST
3.8 AVOID actual or perceived CONFLICTS OF INTEREST that could harm or interfere with interpreting effectiveness
3.9 REFRAIN from the USE of CONFIDENTIAL INFORMATION for - personal, professional, monetary GAIN
3.10 REFRAIN from the USE of CONFIDENTIAL INFORMATION for - benefit of personal or professional AFFLIATION or ENTITIES
4.1 consider consumer REQUESTS & NEEDS regarding language preferences & render message accordingly e.g. interpreted or transliterated
4.2 approach consumer in a PROFESSIONAL DEMEANOR at all times
4.3 obtain CONSUMER CONSENT to BRING an INTERN
4.4 FACILITATE COMMUNICATION ACCESS & EQUALLY - SUPPORT full INTERACTION & INDEPENDENCE of consumer
5.1 MAINTAIN CIVILITY - toward interpreters, interns & students
5.2 WORK COOPERATIVELY with team- CONSULT before assignment (logistics), provide PROFESSIONAL ASSISTANCE, MONITOR ACCURACY while functioning in the role of support interpreter
5.3 approach colleagues PRIVATELY to DISCUSS ETHICAL/PROFESSIONAL conduct BREACHES - file formal grievance if unsuccessful or harmful
5.4 ASSIST AND ENCOURAGE - SHARE information & serve as MENTOR if appropriate
5.5 obtain team CONSENT BEFORE BRINGING an INTERN
6.1 REPRESENT QUALIFICATIONS - provide documentation when requested e.g. certs, educational background
6.2 HONOR PROFESSIONAL COMMITMENTS - TERMINATE if FAIR & JUSTIFIABLE
6.3 PROMOTE CONDITIONS that are CONDUCIVE to EFFECTIVE INTERPRETING - INFORM parties if do not exist & SEEK REMEDIES
6.4 INFORM appropriate parties IN A TIMELY MANNER when DELAYED or UNABLE TO FULFILL
6.5 reserve right to DECLINE or DISCONTINUE if working conditions are UNSAFE, UNHEALTHY or NOT CONDUCIVE to interpreting
6.6 NO HARASSMENT or COERCION before, during or after interpreting services
6.7 RENER PRO BONO in a FAIR & REASONABLE manner
6.8 CHARGE FAIR & REASONABLE FEES - arrange PROFESSIONAL PAYMENT METHOD
7.1 INCREASE KNOWLEDGE & STRENGTHEN SKILLS through activities e.g. education, workshops, mentoring, events
7.2 keep ABREAST of LAWS, POLICIES & REGULATIONS that change in the interpreting profession
Created by: shpalmitess
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